InstantActionSports confiscates winnings, earned bonuses
InstantActionSports (SBR rating C) confiscates winnings, earned bonuses
The sportsbook sent an email to two account holders stating that they will not honor a "50% moneybookers bonus and winnings from the bonus due to sharp play" after the bettors won wagers and already completed their rollover wagering requirements. SBR has contacted sportsbook management stating that retroactively voiding wagers and deducting bonuses after the requirements have been met is considered theft. SBR has asked IAS to reconsider this decision and employ better risk management and more appropriate bonus terms. SBR advises sportsbooks to identify undesireable play as soon as possible and prorate the bonus before parting ways with the customer. The players have pointed out that they would have placed the wagers at a different sportsbook with deposited funds had IAS declined to service them. A final decision from [iSBRFORUM]InstantAction[/iSBRFORUM] is expected tomorrow.
The sportsbook sent an email to two account holders stating that they will not honor a "50% moneybookers bonus and winnings from the bonus due to sharp play" after the bettors won wagers and already completed their rollover wagering requirements. SBR has contacted sportsbook management stating that retroactively voiding wagers and deducting bonuses after the requirements have been met is considered theft. SBR has asked IAS to reconsider this decision and employ better risk management and more appropriate bonus terms. SBR advises sportsbooks to identify undesireable play as soon as possible and prorate the bonus before parting ways with the customer. The players have pointed out that they would have placed the wagers at a different sportsbook with deposited funds had IAS declined to service them. A final decision from [iSBRFORUM]InstantAction[/iSBRFORUM] is expected tomorrow.