When trying to log into my Unibet account, I receive a message, "Your account has been blocked, please contact customer service for more information."
Unibet provide two contact numbers; one is a UK freephone number and the other is their international number. As I am in Australia, I ring their international number. I would say I have phoned eight times. Each time I receive the exact same message stating that I am number one in the queue. The problem is, nobody ever answers the phone.
My initial two emails were answered, but they haven't replied to an email since. When I stated what was going on in one of my first emails, they suggested I ring the UK freephone number. My phone provider informs me that it isn't possible to ring UK freephone numbers from Australia. I have no idea how I can get in contact with them. They seem to be ignoring my emails.
I am keen to get this resolved ASAP as I have a reasonable balance with the book. Doesn't anyone have any ideas?
Thanks.
Unibet provide two contact numbers; one is a UK freephone number and the other is their international number. As I am in Australia, I ring their international number. I would say I have phoned eight times. Each time I receive the exact same message stating that I am number one in the queue. The problem is, nobody ever answers the phone.
My initial two emails were answered, but they haven't replied to an email since. When I stated what was going on in one of my first emails, they suggested I ring the UK freephone number. My phone provider informs me that it isn't possible to ring UK freephone numbers from Australia. I have no idea how I can get in contact with them. They seem to be ignoring my emails.
I am keen to get this resolved ASAP as I have a reasonable balance with the book. Doesn't anyone have any ideas?
Thanks.
