PlayersTime

[Illusion]

SBR Bill Dozer reports: PlayersTime (SBR rating D-) now stating that payouts will not be processed until Monday, meaning the book will go one week without paying a customer. Below is an excerpt from a chat between a disgruntled player and customer service. PlayersTime has been downgraded from D+ to D-.

You are now chatting with ’Customer Service’
Customer Service: This is customer service, how may I help you?
Visitor: Is Playterstime able to make payouts to Neteller yet?
Customer Service: no not yet
Visitor: why?
Customer Service: hopefully on Monday
Customer Service: we are still not setup with the neteller interface
Customer Service: we apologize for the delay
Visitor: Can I deposit to play football over the weekend? I’m trying to ask if I can make a damn deposit by Neteller?
Customer Service: yes deposits yes, you can deposit thru neteller and western union
Visitor: Then why can’t you make a payout?
Customer Service: because we cannot subtract amounts from your account yet but neteller deposits hit you account automatically
Visitor: Thats Bull****, How can you add it but not subtract?
Customer Service: it is not manually inserted like withdrawals are
Customer Service: it gets added automatically. Withdrawals are taken out of your account manually. Thats the tool we are missing right now
Customer Service: but will have it back very soon
Visitor: When?
Visitor: It takes a week to get a damn tool?
Customer Service: we expect monday at the latest hopefully sooner
Customer Service: its our mane frame sir
Customer Service: maine frame
Visitor: That is simply horse ****
Customer Service: im not giving you the run around
Customer Service: as soon as its ready we will send your payout
Customer Service: gauranteed
Visitor: Can you pay me via **?
Customer Service: no sir Its the same thing
Visitor: You guys are full of ****. That makes no sense
Visitor: Write it on a post-it and deduct it later.
Customer Service: just request your withdrawal on monday thats all
Visitor: thats what i was told last week
Customer Service: we apologize but we are almost ready now
Customer Service: probably by monday

[bigboydan]

11.14.2006 (12:33 PM CST)

PlayersTime (SBR rating F) closes; stiffs at least one player.
The PlayersTime Group sold its customer balances to SBG Global. The sportsbook deleted at least one balance of $13,500 prior to moving the accounts to SBG. PlayersTime told the player "Sorry, you get nothing. We don’t take professional players." This group stiffed users in the past claiming they violated the "wiseguy rule."