Why was BetPhoenix downgraded from B+ to B?

**TobiasFunke** · 02-18-11, 09:27 AM

Take a wild guess....

**Al Masters** · 02-18-11, 09:28 AM

Cause therre getting worse then they already are,plus they pulled out of the sbr cash/free play program.

**doublej95** · 02-18-11, 09:29 AM

Exactly as al masters said

**jgray** · 02-18-11, 09:44 AM

The question is whether the grade change was punitive or did BP pull out of the points program because of a concern over solvency? If the latter, the grade change was justified....

**sharpcat** · 02-18-11, 09:44 AM

Slow on payouts.

**Fishhead** · 02-18-11, 09:45 AM

A B is decent rating for BP

Not worthy of being rated higher than MATCHBOOK(B-)though.

**patswin** · 02-18-11, 09:55 AM

Originally posted by Al Masters

they already are,plus they pulled out of the sbr cash/free play program.

this^^

**benjy** · 02-18-11, 09:56 AM

With all the complaints one can read on the forum it's surprising that they are even rated a 'B'.

**minet123** · 02-18-11, 09:59 AM

Maybe Lunch at The TOT yesterday had some inside info exchanged

**Smoke** · 02-18-11, 10:02 AM

Cause their slow paying fukks

I think their low on cash

Ran my account up and they said I'd have to wait 30 days before payout, fukkkers

**StraitShooter** · 02-18-11, 10:05 AM

Originally posted by Smoke

Cause their slow paying fukks

I think their low on cash

Ran my account up and they said I'd have to wait 30 days before payout, fukkkers

30 days for a payout?.I thought they paid the same day

cant rate them by points program. If 1,000 punks are taking free shots at them why should they bend over?

All I want is to be paid the same day or two if I want it from whatever little deposit I can send em

**Smoke** · 02-18-11, 10:10 AM

I took a one of their fa\*\*ot ass bonuses and according to them it carries a 30 day hold.

They never said shit when I first took the bonus except for wit the rollover was.

I continued to pound their stupid lines and win, then go to request a payout, buy nope, gotta wait 30 days.

**StraitShooter** · 02-18-11, 10:13 AM

ok thks for the answer. 30 day bonus wait.

**StraitShooter** · 02-18-11, 10:15 AM

Originally posted by StraitShooter

ok thks for the answer. 30 day bonus wait.

btw thats the longest wait I ever heard of. The customer service rep should have mentioned it. Whatd they do give ya like a 500 bonus for a hundred buck deposit?

30 days is way too long unless they gave you a hell of a bonus while basically freezing your account from payouts for 30 days

**LChruscial85** · 02-18-11, 10:45 AM

BetPhoenix has never given me a problem...but I will agree that some of the "holds" are pretty rediculous with bonuses and deposits

**Nicky Santoro** · 02-18-11, 10:48 AM

it would be nice to see billy boy or sbr jonathan come in here and just explain to us why BP has been downgraded by SBR. What made this happen??

**SBR_John** · 02-18-11, 11:29 AM

Originally posted by Nicky Santoro

it would be nice to see billy boy or sbr jonathan come in here and just explain to us why BP has been downgraded by SBR. What made this happen??

BP fits better in the B group as of now. BP at times has been a great book for a relatively new operation. But slips in service so far have not been countered by pushes to improve. This is the question; Is this a better book than it was 6 months ago? And are they continuing to slip or improve? The majority who would answer that question fairly....answer your question of why their rating was changed.

**bettilimbroke999** · 02-18-11, 01:52 PM

Whoa Johnny, I'm kinda like frozen lookin at that last post

If you werent the one who gave me my SBR points Id transfer ya some

Very ballsy to deliver that review of one of the sponsors, very ballsy sir

Thats when ppl can actually love SBR, when they can get a reasonable review (not that you were harsh just a little more reasonable than the past) of even a book thats paying the bills

On a sad note though SBRJohn's sudden bout with honesty has cost SBR a sponsor and the bash has been moved from Costa Rica to Cleveland

Dammit John!

**yisman** · 02-18-11, 03:16 PM

No qualms here. They deserve to be even lower.

I've now had two bad experiences with them, and their customer service is terrible.

I had a problem with the casino and they've ignored my e-mails for months. I eventually gave up.

**bill2266** · 02-18-11, 04:19 PM

took 300 out of my account took them 14 days last summer

**Bill Dozer** · 02-18-11, 04:26 PM

Customer service hasn't been at a B+ level, especially to those Euro ewallet guys who were delayed. We can report that all but 2 have their funds now. We'll help players share their feedback on the next round. Phoenix really has a unique offering. Hopefully they can step it up.

**nosniboR11** · 02-18-11, 05:19 PM

good post

**durito** · 02-18-11, 05:29 PM

Massive incompetence isn't really unique in this industry.

**P.F.Kasooff** · 02-18-11, 05:34 PM

Are BetPhoenix the owners of EOG or is that another operation?

**davidchong** · 02-18-11, 06:33 PM

Payouts by ** are 100% fast, request and received on same day...
not same happend for moneybookers or neteller.

**relaaxx** · 02-18-11, 08:11 PM

Originally posted by benjy

With all the complaints one can read on the forum it's surprising that they are even rated a 'B'.

Originally posted by durito

Massive incompetence isn't really unique in this industry.

agree with both - and i think BP does no better than average, 'c' rated book at best

**Chuck Sims** · 02-18-11, 08:14 PM

SBR is far superior to the other sites. Over at Covers, any negative posts on their advertisers will be quickly deleted. The Rx is a joke too.

**bracerman** · 02-18-11, 08:55 PM

They have a lot to offer, they just need to get their shit together. Hopefully this will serve as a wake up call.

**robertg** · 02-18-11, 09:53 PM

truly was never a b+ book. for phoenix to in same letter grade as heritage or youwager is an absolute joke and can only be explained by advertising dollars spent!

**secretstash** · 02-19-11, 12:07 AM

I think betphoenix is a solid book. They pay .. slow but they PAY.. and also their bonuses are awesome. and the customer service in live chat is top notch imo.. no other books answers live chat as smoothly and often as this group.

-stash

**Naz18** · 02-19-11, 12:49 AM

Thanks for the heads up

**Slainte** · 02-19-11, 05:15 AM

Originally posted by Bill Dozer

Customer service hasn't been at a B+ level, especially to those Euro ewallet guys who were delayed. We can report that all but 2 have their funds now. We'll help players share their feedback on the next round. Phoenix really has a unique offering. Hopefully they can step it up.

Exactly, you have to give them a lot of pressure to withdraw even relatively low sums through moneybookers.

**lukahh** · 02-19-11, 06:35 AM

many so-called C books pay within a day to moneybookers.

and BP takes a month with B rating?!

**Fishhead** · 02-19-11, 06:56 AM

Originally posted by lukahh

many so-called C books pay within a day to moneybookers.

and BP takes a month with B rating?!

Not nearly a month

It takes no more than 17 days to recieve a FREE $2,000 **** by mail.........and usually sooner.