Superbook check bounced

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  • marke4
    SBR High Roller
    • 11-27-06
    • 193

    #1
    Superbook check bounced
    Well, not that it really surprises me, and not to say I deserve it for keeping a balance with Superbook, but I bank notified me today that a check from Superbook that I deposited a week ago, did not clear. The banker told me that Global Advantage would not clear the check through the bank it was drawn out of. The worst part about it, the same bank, who I will not mention, cause people get pissed when other do, processed a check withdrawal from VIP.com and i deposited that in my bank yesterday, so who knows if it will clear.


    Just the heads up that Superbook.com is back to its old antics.
  • marke4
    SBR High Roller
    • 11-27-06
    • 193

    #2
    Chat InformationPlease wait for a site operator to respond. You are currently customer 1 in queue. Thank you for your patience.
    Chat InformationHello, my name is Max. How may I help you today?
    You: The recent withdrawal i requested was sent in a timely manner, however I was notified today by my bank that Global Advantage stopped payment on the funds.
    Max: Please bear with me for a moment while I look into this...
    Max: Our processor has confirmed that they have already fixed this problem, so you should be able to present it for collection again.
    You: ok, how do i go about doing that?
    Max: You just need to deposit it in to your bank acct.
    You: I already did, a week ago, that is why I know the check bounced. I do not have the check anymore
    Max: Your bank has it correct?
    You: I don't know, i deposited it a week ago, i Don't know what they do with the checks after they don't clear.
    Max: In that case tell them to try to collect the funds again, the check already has money in it.
    Max: If not contact us again to Issue a Stop and Trace on the check.


    I will keep everyone posted on how this situation goes.
    Comment
    • jjgold
      SBR Aristocracy
      • 07-20-05
      • 388179

      #3
      Never heard of them


      get out immediately
      Comment
      • swede96
        SBR MVP
        • 12-05-07
        • 3875

        #4
        I don't know much about sportsbooks, but I worked at a bank. IF they put money in their account, you should be able to contact the bank and ask them to redeposit it. Of couse, if it bounces again...you'll be charged another fee.
        Comment
        • bigboydan
          SBR Aristocracy
          • 08-10-05
          • 55420

          #5
          Based on what I have read on the forum over the last week. The Jazette family of books are currently having some processing woes these days. So my guess this falls under that type of issue. You want to give them a call and follow up on your troubles.
          Comment
          • RickySteve
            Restricted User
            • 01-31-06
            • 3415

            #6
            Originally posted by bigboydan
            Based on what I have read on the forum over the last week. The Jazette family of books are currently having some processing woes these days. So my guess this falls under that type of issue. You want to give them a call and follow up on your troubles.
            This is only the beginning.
            Comment
            • INVEGA MAN
              SBR Hall of Famer
              • 01-30-08
              • 6800

              #7
              I never heard of this book. I read about the book before I will deposit any money. Only A rating books willl get my money
              Comment
              • 20Four7
                SBR Hall of Famer
                • 04-08-07
                • 6703

                #8
                Originally posted by INVEGA MAN
                I never heard of this book. I read about the book before I will deposit any money. Only A rating books willl get my money
                You miss out on some opportunities by taking that route, but you know the money is 99% safe. I only use books/poker rooms that take moneybookers. If they don't I don't want to deal with it. Skybook is the only one who I deal with using ** but their exchange rate fees kill me.
                Comment
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