Diamond live chat is brutal...

[Deuce]

Been talking to Charlie for 10 min, guy types two lines.

[Deuce]

Please wait for a site operator to respond.
You are now chatting with 'CS Charlie'
CS Charlie: Welcome, nice to have you with us today . . . I’m happy to assist you . . .
you: Charlie, if I sign up can I reload using a debit card?
you: Charlie?
CS Charlie: yes you can
CS Charlie: To assist you as efficiently as possible, may I have your account number please?
you: I dont have one yet, pal
you: ??????
CS Charlie: Oh ok in that case sir let me inform you that we are currently having some issue with the credit card processors at this very moment
CS Charlie: my apologies
you: BetJam I go to, thanks

[B1GER1C828]

Please wait for a site operator to respond. You are now chatting with 'CS Charlie' CS Charlie: Welcome, nice to have you with us today . . . I’m happy to assist you . . . you: Charlie, if I sign up can I reload using a debit card? you: Charlie? CS Charlie: yes you can CS Charlie: To assist you as efficiently as possible, may I have your account number please? you: I dont have one yet, pal you: ?????? CS Charlie: Oh ok in that case sir let me inform you that we are currently having some issue with the credit card processors at this very moment CS Charlie: my apologies you: BetJam I go to, thanks

seems like an odd statement.

[rfr3sh]

lots of sites are having this problem

[Deuce]

seems like an odd statement.

Yep, thought so too.

[Slim]

DSI clerks are the slowest.

[obamaismyuncle]

wow, seems similar to betphoenix's shitty chat

[Deuce]

Very skeptical of this book to be honest. I just made a deposit online, told me to call CS. I call CS, sure enough Sky, (sounded very hot) told me there were no processors there and to call back in the morning. Also, if I deposit with a CC, I have to make a photo copy front and back of the card along with my photo ID to process a withdrawal. What a fukkin hassle.

[Extra Innings]

They treat all non-PROS like that.

[navyhawk]

lol took me three chats and many emails to just get my login. Brutal

[B1GER1C828]

Very skeptical of this book to be honest. I just made a deposit online, told me to call CS. I call CS, sure enough Sky, (sounded very hot) told me there were no processors there and to call back in the morning. Also, if I deposit with a CC, I have to make a photo copy front and back of the card along with my photo ID to process a withdrawal. What a fukkin hassle.

standard procedure now

[obamaismyuncle]

They treat all non-PROS like that.

Pros get an extra 36 cents a day in points and have the ability to play poker for points for 2 hours a day, not much incentive to being pro from what I've seen.

[Deuce]

standard procedure now

Usually use moneypak but didn't feel like going to get one.

[B1GER1C828]

Usually use moneypak but didn't feel like going to get one.

you can use moneypak to deposit?

[Deuce]

you can use moneypak to deposit?

Not there, RW. My buddy raves about Diamond so I was going to give them a shot.

[B1GER1C828]

Not there, RW. My buddy raves about Diamond so I was going to give them a shot.

oohhh right right...ya i typically use DSI. never had any problems with them though.

[tatommack]

lol they always say that shit

[Extra Innings]

Pros get an extra 36 cents a day in points and have the ability to play poker for points for 2 hours a day, not much incentive to being pro from what I've seen.

Really

CS Becky: Welcome, nice to have you with us today . . . I’m happy to assist you . . .
XX56***: Hi Becky, what kind of credit cards can I use to reload soe fund on my account?
CS Becky: Please Hold.
CS Becky: Is this Extra Innings from SBR?
XX56***: Yes it is. Why do you ask?
CS Becky: I see you are an SBR Pro?
XX56***: Yes.
CS Becky: You can use any card you want. Processors are up and ready for you sir.
XX56***: Thank You.
CS Becky: Anything else I can help you with sir.
XX56***: No mam
CS Becky: It was a pleasure talking to you. I added a 20.00 freeplay to your account.
XX56***: Thank You!
CS Becky: Anytime PRO!

[frizzelli]

Really

CS Becky: Welcome, nice to have you with us today . . . I’m happy to assist you . . .
XX56***: Hi Becky, what kind of credit cards can I use to reload soe fund on my account?
CS Becky: Please Hold.
CS Becky: Is this Extra Innings from SBR?
XX56***: Yes it is. Why do you ask?
CS Becky: I see you are an SBR Pro?
XX56***: Yes.
CS Becky: You can use any card you want. Processors are up and ready for you sir.
XX56***: Thank You.
CS Becky: Anything else I can help you with sir.
XX56***: No mam
CS Becky: It was a pleasure talking to you. I added a 20.00 freeplay to your account.
XX56***: Thank You!
CS Becky: Anytime PRO!

[B1GER1C828]

Really CS Becky: Welcome, nice to have you with us today . . . I’m happy to assist you . . . XX56***: Hi Becky, what kind of credit cards can I use to reload soe fund on my account? CS Becky: Please Hold. CS Becky: Is this Extra Innings from SBR? XX56***: Yes it is. Why do you ask? CS Becky: I see you are an SBR Pro? XX56***: Yes. CS Becky: You can use any card you want. Processors are up and ready for you sir. XX56***: Thank You. CS Becky: Anything else I can help you with sir. XX56***: No mam CS Becky: It was a pleasure talking to you. I added a 20.00 freeplay to your account. XX56***: Thank You! CS Becky: Anytime PRO!

[Roxxyfish]

Diamond Sportsbook Live Chat is a freakin joke

[Christina33]

Really

CS Becky: Welcome, nice to have you with us today . . . I’m happy to assist you . . .
XX56***: Hi Becky, what kind of credit cards can I use to reload soe fund on my account?
CS Becky: Please Hold.
CS Becky: Is this Extra Innings from SBR?
XX56***: Yes it is. Why do you ask?
CS Becky: I see you are an SBR Pro?
XX56***: Yes.
CS Becky: You can use any card you want. Processors are up and ready for you sir.
XX56***: Thank You.
CS Becky: Anything else I can help you with sir.
XX56***: No mam
CS Becky: It was a pleasure talking to you. I added a 20.00 freeplay to your account.
XX56***: Thank You!
CS Becky: Anytime PRO!

Sure glad Im a PRO!!

[Extra Innings]

Sure glad Im a PRO!!

[obamaismyuncle]

Really

CS Becky: Welcome, nice to have you with us today . . . I’m happy to assist you . . .
XX56***: Hi Becky, what kind of credit cards can I use to reload soe fund on my account?
CS Becky: Please Hold.
CS Becky: Is this Extra Innings from SBR?
XX56***: Yes it is. Why do you ask?
CS Becky: I see you are an SBR Pro?
XX56***: Yes.
CS Becky: You can use any card you want. Processors are up and ready for you sir.
XX56***: Thank You.
CS Becky: Anything else I can help you with sir.
XX56***: No mam
CS Becky: It was a pleasure talking to you. I added a 20.00 freeplay to your account.
XX56***: Thank You!
CS Becky: Anytime PRO!

[Deuce]

EI, you wise ass.

[obamaismyuncle]

This book is brutal, period. IMO of course.

[TWEETS]

Here's my one from Betmania the other day, it's like why do you even have live chat

Wendy: Hello. How may I assist you?
xx: Why can't I parlay soccer games?
Wendy: maybe the lines are circle
xx: Always? for all soccer? Every time I click parlay for the last month, no soccer games pull up?
Wendy: have you call wagering department to see what's going on
xx: no, I thought maybe you could help
Wendy: sorry but that's with wagering department
Wendy: Wagering: 1.888.238.8018 - 1.888.889.4313
xx: ok thanks for all your help
Wendy: you are more than welcome
Wendy: have a great day

[Extra Innings]

Here's my one from Betmania the other day, it's like why do you even have live chat

Wendy: Hello. How may I assist you?
xx: Why can't I parlay soccer games?
Wendy: maybe the lines are circle
xx: Always? for all soccer? Every time I click parlay for the last month, no soccer games pull up?
Wendy: have you call wagering department to see what's going on
xx: no, I thought maybe you could help
Wendy: sorry but that's with wagering department
Wendy: Wagering: 1.888.238.8018 - 1.888.889.4313
xx: ok thanks for all your help
Wendy: you are more than welcome
Wendy: have a great day

As per their rules

Sports NOT allowed on parlays: Soccer, Boxing, Racing, Tennis, Golf, MMA, Cricket, International Hockey and Basketball.

http://www.betmania.com/sportsbook/how_to_bet/parlays.php

[TWEETS]

As per their rules

Sports NOT allowed on parlays: Soccer, Boxing, Racing, Tennis, Golf, MMA, Cricket, International Hockey and Basketball.

http://www.betmania.com/sportsbook/h...et/parlays.php

Wow, you should work in live chat for them. Wonder when they switched to that because I could almost swear I use to do soccer parlays on there.

[DwightShrute]

you guys have way too much time on your hands

[70kgman]

DSI's poker room seems like their is some funny business going on. No matter what ring game table you go to, at least a third of the players are always from the same exact city in Ecuador.