SBR Poker FAQ
Windows Users
Download SBRpoker.
The software keeps running the auto-update.
If the SBR Poker icon is on your desktop, right-click the icon and click Run As Administrator. If you still cannot download the update after trying this & momentarily disabling antivirus, fully reinstall the application.
I'm an SBR Pro but the Multi-Table Tourney debits me points?
You must install the latest version of poker. SBR PRO's are not debited point entry fees in the latest version of the software.
The tourney started but I wasn't seated.
Close and reopen the lobby to be auto-seated.
How do I get my points back into my forum wallet?
Close the poker lobby. Your points will be auto-applied to your wallet within minutes. If 20 minutes pass and the adjustment was not made, log into the lobby, then close it again.
The software disconnects me in the middle of a hand.
If you are having disconnect issues, please run the following Ping Test (click San Jose, Costa Rica). Then PM or e-mail the results. Also include the internet type you are running (DSL/Cable/Dial-up), and whether you are playing on a wireless network.
What days & hours is the SBR Poker Room open?
Monday-Thursday from 8pm to 10pm ET. View Open Play Schedule for SBR PRO's.
Mac Users
Q: Does SBR Poker work directly on a Mac computer?
A: No, right now Windows is the only operating system supported but Mac users can choose from any one of the following options to play SBR Poker on their machine:
Download SBRpoker.
The software keeps running the auto-update.
If the SBR Poker icon is on your desktop, right-click the icon and click Run As Administrator. If you still cannot download the update after trying this & momentarily disabling antivirus, fully reinstall the application.
I'm an SBR Pro but the Multi-Table Tourney debits me points?
You must install the latest version of poker. SBR PRO's are not debited point entry fees in the latest version of the software.
The tourney started but I wasn't seated.
Close and reopen the lobby to be auto-seated.
How do I get my points back into my forum wallet?
Close the poker lobby. Your points will be auto-applied to your wallet within minutes. If 20 minutes pass and the adjustment was not made, log into the lobby, then close it again.
The software disconnects me in the middle of a hand.
If you are having disconnect issues, please run the following Ping Test (click San Jose, Costa Rica). Then PM or e-mail the results. Also include the internet type you are running (DSL/Cable/Dial-up), and whether you are playing on a wireless network.
What days & hours is the SBR Poker Room open?
Monday-Thursday from 8pm to 10pm ET. View Open Play Schedule for SBR PRO's.
Mac Users
Q: Does SBR Poker work directly on a Mac computer?
A: No, right now Windows is the only operating system supported but Mac users can choose from any one of the following options to play SBR Poker on their machine:
- Boot Camp: Install a copy of Windows on your Mac.
- Wine: Wine is a free, open source application that works by converting the application extension.
- Crossover: This is a relatively cheap program that one SBR Poster has reported works. It works similar to Wine.
- Parallels: A virtual emulator can be used to run Windows. This is probably the worst of the options since it is more resource intensive and slower than the others. The other options on this list would run the application at Windows speed.
