Bet Phoenix 12 hour line change nightmare!

cobalt king · 08-10-10, 09:46 AM

Come on boys how do I get these guys to listen

Extra Innings · 08-10-10, 09:48 AM

It's BP's call. They have change and refused to change bets for me (where the line HASN'T moved).

Not many books will do ANYTHING for you at all.

cobalt king · 08-10-10, 09:55 AM

My problem is that they posted the time wrong by twelve hours I would never bet that early for this reason

shari91 · 08-10-10, 10:04 AM

Which match?

Extra Innings · 08-10-10, 10:04 AM

Originally posted by cobalt king

My problem is that they posted the time wrong by twelve hours I would never bet that early for this reason

well then you have an argument...submit a complaint with SBR....nothing will get done in this thread.

Extra Innings · 08-10-10, 10:06 AM

Originally posted by cobalt king

My problem is that they posted the time wrong by twelve hours I would never bet that early for this reason

I'd compromised with you.

- Cancel bet with no action on match with revised time.

cobalt king · 08-10-10, 10:16 AM

It was th Santiago galardo match and they had it up last night at 3am and he was -150 now it changed to three pm and he's -105 it moved twelve hours and forty five points I'm losing like 120 in juice and I called already they wont budge on it

jayc88 · 08-10-10, 10:24 AM

look up their rules
usually books dont void wagers if a match gets postponed , but i'm not 100 % sure if thats the case at bp

Extra Innings · 08-10-10, 10:25 AM

Can you post the details of your wager so I can see the time....they would not have changed the time on the wager

jeter12171 · 08-10-10, 10:32 AM

wow

that sux

EaglesPhan36 · 08-10-10, 10:39 AM

Play at a better book for tennis first off. Bet Phoenix sucks for tennis lines. Don't mean to sound crass, but do some homework on the start time for yourself by visiting the website for these tennis events. Go to the ATP website and you can find the order of play with approximate start times for the first match of the day. 3AM in Toronto was not going to be a start time. It's Bet Phoenix's horrible time setting, but I don't see how you have any case for anything based on the start time they posted. And no book in their right mind if going to let you cancel a bet to save the juice on it after the line starts moving.

Extra Innings · 08-10-10, 10:41 AM

Good Point....those who were are the dog made out like bandits.

yisman · 08-10-10, 10:48 AM

books are never going to let you cancel bets to get a better line. Why would they?

If you bet, you're locked in for the day.

Toronto's first matches for the day started at 11 AM EDT. If it said 3 AM, you should've known they made a mistake.

cobalt king · 08-10-10, 10:48 AM

All valid points but Bp is my book and ive built a nice roll there they made a mistake by listing it as 3 am and I made the mistake of not researching enough but vie been with them for three years and never asked to cancel a wager. Either way theres no good turnout if he wins I would have won more and if he loses I would have lost less oh well

shari91 · 08-10-10, 10:49 AM

Originally posted by EaglesPhan36

Play at a better book for tennis first off. Bet Phoenix sucks for tennis lines. Don't mean to sound crass, but do some homework on the start time for yourself by visiting the website for these tennis events. Go to the ATP website and you can find the order of play with approximate start times for the first match of the day. 3AM in Toronto was not going to be a start time. It's Bet Phoenix's horrible time setting, but I don't see how you have any case for anything based on the start time they posted. And no book in their right mind if going to let you cancel a bet to save the juice on it after the line starts moving.

This is why I asked what match it was just in case it was a Challenger but since it was the Rogers, yeah, a 3am EST start obviously wasn't going to happen.

That being said, I know it sucks cobalt that they won't help you out but my book posts wrong times quite often. If you're not a regular tennis bettor, maybe you could try again with them and just explain you didn't understand that it was physically impossible for the match to start at that time but I have a feeling they'll just tell you you're out of luck again.

I'm sorry the line movement moved against and not for you as well. That really sucks.

EaglesPhan36 · 08-10-10, 10:53 AM

Originally posted by cobalt king

All valid points but Bp is my book and ive built a nice roll there they made a mistake by listing it as 3 am and I made the mistake of not researching enough but vie been with them for three years and never asked to cancel a wager. Either way theres no good turnout if he wins I would have won more and if he loses I would have lost less oh well

They wouldn't care if you were the mistress of the owner man, they're in it to take your money in the long run. Just chalk it up as a learning experience and definitely pay attention to BP's start times. They generally do one of the worst jobs about posting accurate times for tennis matches and they don't repost lines after their "listed" start times from what I remember. That's why I went to 5Dimes. Better accuracy and they gladly repost lines for matches if they are off the board, but have not started. I would definitely recommend switching to them if you like tennis betting and are playing in the USA. They have similar deposit methods too, I believe.

cobalt king · 08-10-10, 11:14 AM

Thanks for all the advice guys I'll def learn from this and hopefully he wins at least after all this

yisman · 08-10-10, 11:15 AM

yeah, betphoenix is bad about tennis.

Big juice and wildly inaccurate times. When a match doesn't start until hours later, they usually won't put the line back up.