PC Help

[dollarbill]

Can't get connected to the internet. Comcast said it shows I'm connected so problem isn't thru Comcast they said it is with the computer? I'm getting pop-up messages from ads saying this/that file is infected? (Malaware/RV) other security alerts. The system freezes up on turn on and when re-booting. So I can't go into tools to try anything.

Any suggestions on what to try before I call my sister who is a computer specialist from anyone?

[maersksealand]

Can't get connected to the internet. Comcast said it shows I'm connected so problem isn't thru Comcast they said it is with the computer? I'm getting pop-up messages from ads saying this/that file is infected? (Malaware/RV) other security alerts. The system freezes up on turn on and when re-booting. So I can't go into tools to try anything.

Any suggestions on what to try before I call my sister who is a computer specialist from anyone?

it works pretty damn good if you are able to post on SBR. see if you can also place bets and forget about it...you don't really need a computer for other things

[dollarbill]

posting from laptop

Thoughts are appreciated.......

[dollarbill]

Still a problem













?

[framboise]

dollarbill,

ask your question there http://www.computerhope.com/forum/index.php?action=chat

someone will help you out

[unusialsusp5]

yes, had same problem. motherboard is cracked or leaking. had to replace computer. no other way out as it is about 300 to replace motherboard.

[Extra Innings]

yes, had same problem. motherboard is cracked or leaking. had to replace computer. no other way out as it is about 300 to replace motherboard.

Don't listen to this jackass (no offense). Your computer has a trojan on it. You need to format your hard drive and reinstall your OS. There are anti-spyware programs out there (super anti spyware) but it is going to be just easier to do what I said.

[2Bdown]

i would get a mac

[maersksealand]

Don't listen to this jackass (no offense). Your computer has a trojan on it. You need to format your hard drive and reinstall your OS. There are anti-spyware programs out there (super anti spyware) but it is going to be just easier to do what I said.

In 12 years I never got a virus in my computer...how the puck you guys manage to get your computer infected ? I wonder what kind of sites are you visiting and what activities are you doing ?

[scarp]

buy a computer that is same series and switch motherboards out instead of getting new. Otherwise might as well buy a new computer

[blackbeSSt]

boot into safe mode, download and run malwarebytes, reboot

[jgray]

Did you try resetting your wireless system?

[Extra Innings]

In 12 years I never got a virus in my computer...how the puck you guys manage to get your computer infected ? I wonder what kind of sites are you visiting and what activities are you doing ?

buy a computer that is same series and switch motherboards out instead of getting new. Otherwise might as well buy a new computer

Porn, porn, porn

[jgray]

Did you try resetting your wireless system?

Nevermind. I should try reading sometimes.

[RichardMoss]

Get the AD-Aware software to clean out the malware you got there and problem solved.

[Extra Innings]

Get the AD-Aware software to clean out the malware you got there and problem solved.

Bro....these are vicious viruses. Probably got to the registry....I say format and reinstall

[suckerforparlays]

is your interent cable plugged in all the way?

[str]

Cut myself and can not stop bleeding. Anyone have any suggestions before I call my sister who is a surgeon?

Call your sister.

[blackbeSSt]

Bro....these are vicious viruses. Probably got to the registry....I say format and reinstall

format is the last option. well that and taking it to best try and have them look at it

[gryfyn1]

Try a system restore -->

(if your using winXP) goto help and support there should be an 'undo changes with a system restore' option.

[dollarbill]

I lost connection to the internet all I can do is use word perfect from off-line. Thanks for the help but I can't try anything. Comcast can't help they want to send a "Tech" over but my sister is my "Tech"

[bobbyfk]

if you lost connection to the Internet how are you posing on SBR?

[dollarbill]

Thoughts are appreciated.......

posting from my laptop. Big headache here on the holiday weekend going to try framboise suggestion one last try. http://www.computerhope.com/forum/index.php?action=chat

The problem with this is not having computer alongside when they ask you to try this/that. Need to take notes and go up/downstairs to problem solve

Bang-Bang Happy Fourth to all.......

[Kemalettin]

still having same problem? which Antivirus you r using

[bobbyfk]

dollarbill,

ask your question there http://www.computerhope.com/forum/index.php?action=chat

someone will help you out

never heard of that site but saved it for future use

[blackbeSSt]

dollar, why have you not booted in safe mode and tried to run malwarebytes or hijackthis? im a fricking computer technician. you need to try those 2 things first. if you use hijackthis post the log and i'll take a look to see what needs to be deleted.

posting from my laptop.

The problem with this is not having computer alongside when they ask you to try this/that. Need to take notes and go up/downstairs to problem solve

why not take the laptop upstairs?

worse case i can set you up with a remote desktop program and if you trust me enough i can look through your registry and other programs via my computer and see if i can fix it.

[TheLock]

Purchase a MacBookPro


You're welcome.

[mrmarket]

As already stated Hijackthis followed by Malwarebytes in safe mode. It is not complicated if you do the steps they will list and read up a bit. If you can't be bothered just reformat but keep in mind all the information on the HD will be beyond reasonable salvage.

[suckerforparlays]

Purchase a MacBookPro


You're welcome.

[Extra Innings]

dollar, why have you not booted in safe mode and tried to run malwarebytes or hijackthis? im a fricking computer technician. you need to try those 2 things first. if you use hijackthis post the log and i'll take a look to see what needs to be deleted.



why not take the laptop upstairs?

worse case i can set you up with a remote desktop program and if you trust me enough i can look through your registry and other programs via my computer and see if i can fix it.

If you are a novice user DollarBill

I would take this guy up on his offer BEFORE my format suggestion

[dollarbill]

Back in Business

F-10 key just after turning on computer got into safe mode and did a system restore/recovery

Thanks for the input and listening. I am a novice and hope the virus is out if that was what the problem was?

[blackbeSSt]

its all about safe mode for future reference guys