Bookmaker (betcris) really sux.

[savman]

I called them(Diane) and asked if they do book to book transfer to ABC Island...sure, no problem.
Good, I'll transfer 200$.
Okay it'll cost 25$.
Okay, do it.

2 hours later, still no transfer. So I call back and talk to Irene and she says it takes at least 2 hours?

I call abc islands and Mark says "let me call them on a threeway." We talk to Diane again and now she says it cost 100$ to transfer. I say Okay how much is in the account. She says 300$. I say, "good transfer the 200$ and I'll see ya' around."

FVCKIN' CROOKS!!

[spliff]

wow, what bullshit. I hope someone from Bookmaker sees this and gets their shit together. I'm getting sick of hearing this type of thing.

[BigDaddy]

WOW you paid $100 to transfer $200 ?


i hope for your sake they were giving away money on a game today for you to do something like that

WOW!

[savman]

yeah, just got sick of them lying to me and didn't trust them anymore and wanted to get away from those crooks.

I hope somebody will think twice before joining or sending them any $$.

[fearless]

yeah, just got sick of them lying to me and didn't trust them anymore and wanted to get away from those crooks.

I hope somebody will think twice before joining or sending them any $$.

What did they lie to you about?

[spliff]

What did they lie to you about?

they initially said they'd do it for $25, and 2 hours later nothing was done and the price went up to $100. It may not be a flat out lie, but it is robbery.

[savman]

I guess this thread pretty much sums it up...

http://forum.sbrforum.com/players-talk/33530-ridiculous-cris-book-book-transfer-charges.html

I'm done with those theives...


on the positive side. The book I transferred the funds to, ABC Islands seems fine.

[eyeball]

That really is ****ed! I transferred form WSEX to Matchbook last night ..no charge and it took 15 minutes

[prop]

Are you sure there was not a bonus deduction involved or something? seems there has to be more to the story then charging $100 to transfer $200.

[savman]

they initially said they'd do it for $25, and 2 hours later nothing was done and the price went up to $100. It may not be a flat out lie, but it is robbery.

twice I was told that the fee was 25$, by two different people. Before I transferred, I specifically asked about the fee and was told 25$ and then after waiting two freakin' hours I called back and was told that it takes at least 2 hours which is bullshit and the fee would be 25$. Finally, when I called abc and they called bookmaker with me on the line, I was told the fee was 100$. I realize I could've cancelled my transfer but by that time I was tired of fvcking with them.

anyway, I'm done with those thieves.

[savman]

Are you sure there was not a bonus deduction involved or something? seems there has to be more to the story then charging $100 to transfer $200.

nope, didn't do any bonuses.

[Cobra]

Savman, why didn't you make your credit card deposit at Jazz? Are we providing merchant services for them?

Deposit $300 with us via CC and immediately transfer it to Jazz?

[spliff]

Savman, why didn't you make your credit card deposit at Jazz? Are we providing merchant services for them?

Deposit $300 with us via CC and immediately transfer it to Jazz?

quit crying- you made 100 off of him

[biggamer3]

I really have been upset with them and their crappy CS

oh well, they are A++++ so who am i to argue?

[SBR_John]

These kind of transfers have always been favors for long time good customers. If ABC can not process credit cards you really can't deposit at CRIS and then transfer to ABC. They processed your credit card deposit so you could play there not so you could transfer the cash. Hopefully, you can see where they are coming from.

[pico]

I called them(Diane) and asked if they do book to book transfer to ABC Island...sure, no problem.
Good, I'll transfer 200$.
Okay it'll cost 25$.
Okay, do it.

2 hours later, still no transfer. So I call back and talk to Irene and she says it takes at least 2 hours?

I call abc islands and Mark says "let me call them on a threeway." We talk to Diane again and now she says it cost 100$ to transfer. I say Okay how much is in the account. She says 300$. I say, "good transfer the 200$ and I'll see ya' around."

FVCKIN' CROOKS!!

you just realized it now? i never opened account with them because i found out how much they're gonna charge me. plus they don't offer anything that is better than pinny, greek, 5dimes, or mb

[prop]

Deposit $300 with us via CC and immediately transfer it to Jazz?

Bonus was my first guess, this would of been my second. I don't blame them at all for charging extra under those circumstances.

[Zeroed]

plus they don't offer anything that is better than pinny, greek, 5dimes, or mb

That´s correct for pinny, greek and mb..but they offer a lot more than 5dimes, if you are not a $500 max bettor.

[cloudagh]

That really is ****ed! I transferred form WSEX to Matchbook last night ..no charge and it took 15 minutes

Aren't WSEX and Matchbook in the same ownership? I would hope it was free!!

Cris fees and juice are hard to swallow, for sure. Why wouldn't it be in most books' best interest to allow free flow of money between books? I would think most books would see a net increase of action if it were easier, faster and cheaper to get money in and out. It would work like a tax cut.

The only reason a book would avoid this is if they have bad juice or bad service. Then of course they would want to keep your money captive as long as possible.

[JBC77]

They told a customer it would cost $25. Then they jack it to $100 2 hours later after they failed to meet his request.

I agree there should be a processing fee for the book, but in this case it seems like the book is saying f!@# you.

Thanks for the heads up on the horrible, rude treatment you got. They won't ever see a penny of my money....

[durito]

In the current climate it is extremely expensive and difficult for books to process credit card deposits. Cris still offers this, Jazz doesn't. I'm not surprised they'd like you to actually play with them for a while before transferring your money out.

[exstatman]

I gave them plenty of action and hit a couple nice bets, so I tried 2 transfers to 5Dimes. Both were promised to be done within "minutes", The first one took about 30 hours because BM gave an incorrect account number but insisted they made no error. The second one took about the same time because they didn't process it when requested, only after I asked the status. It still took many hours once the request was verified, so it comes as no surprise others are having problems. This is definitely not an A book IMHO.

[potsie]

you just realized it now? i never opened account with them because i found out how much they're gonna charge me. plus they don't offer anything that is better than pinny, greek, 5dimes, or mb

Nothing besides free payouts of course, and more props. I prefer to get free payouts and have my money in hand in less than a week when I cashout!

[jjgold]

Cris is a book on the decline, well most books are on the decline.

[wack]

That´s correct for pinny, greek and mb..but they offer a lot more than 5dimes, if you are not a $500 max bettor.

Correct. I have never worked out why they are called 5 dimes, as I understand it 5 dimes would actually be 10 max bets there? I suppose 1/2 a dime doesn't sound so great - was 50 cent taken?