Withdrawal issues FutureBet TheNutz

jolub · 08-31-07, 05:56 PM

Withdrawal issues FutureBet Poker_Eon

I have just send this Futurebet site a request for the status of my withdrawal. I think I'm in for trouble or I should say a non-withrawal.

Support@PokerEon.com

What is the status of my withdrawal? I “requested” a withdrawal 8/26/07 using EwalletExpress. Your stated policy is from 24-48 hours which means I should have gotten my withdrawal by now. I just checked my EwalletExpress account and you have not made a deposited into my account.

jolub · 08-31-07, 05:57 PM

Withdrawal issues FutureBet / Oddsmaker

I have just send this Futurebet site a request for the status of my withdrawal. I think I'm in for trouble or I should say a non-withrawal.

support@oddsmaker.com

What is the status of my withdrawal? I “requested” a withdrawal 8/26/07 using my checking account. Your stated policy is from 48 hours which means I should have gotten my withdrawal by now. I just checked my checking account and you have not made a deposited into my account.

To quote your stated policy:
Time to cashout your winnings! With OddsMaker.com withdrawals can be made 24 hours a day, 7 days a week and all withdrawals are processed within 48 hours.

bigboydan · 08-31-07, 06:02 PM

Usually those 24-48 hour notices I get I do give them roughly about a week before really worrying, but with this being part of the futurebet family there should be concern on your part sir.

Please fill out the complaint form, and one of us will look into your inquiry.

jolub · 08-31-07, 06:07 PM

Yes, I know but since it's Futurebet why give them the benefit of the doubt? This is just my first email. I'm only following their stated policy which we both know is a joke.

jolub · 09-02-07, 06:29 PM

Still no response, let alone a payment from TheNutz or Poker_Eon. I did hear from Oddsmaker but I don't believe them but I'll wait and see. Here is Oddsmaker's reply.

Reference number: xxxxxxxxX . To better track your inquiry, please use this ticket number in any correspondence with us.
Subject: Status of my withdrawal

Dear xxx xxxxxx
Thank you for playing at www.OddsMaker.com
Your withdrawal was already processed and it is now in the bank wire processor to transfer it to your checking account. The normal process for the bank wire is 5-10 business days.
If you have any questions or comments feel free to contact our 24 hour customer support toll-free at 1-877-ODDS-BET (1-877-633-7238), via live chat or, simply reply to this email. Our customer support agents will be glad to assist you.

Sincerely,

Arvin

bigboydan · 09-02-07, 06:42 PM

No shocker here at all jolub. Your best bet would be to fill out the complaint form above, and let us take a crack at it for you.

jolub · 09-04-07, 11:35 PM

I got the forum moderator who still carries TheNutz banner to contact TheNutz and it looks like it worked. Just got this email from them.

Jim,
We will try to get the check out today if we can make it in time. If not, then the check will be sent tomorrow. Then from there, should be less than a week. Sorry for the inconvenience this may cause.

Cheers,
TheNutz Support

HugeDomains.com

http://www.thenutz.com/help/

1-800-601-8969

On 9/4/07 3:02 PM, "xxx xxxx
" <xxxxxxxxxxxxxx> wrote:
I check will be just fine. When, what date, do you think I will get it?

From: TheNutz Support [mailto:support@thenutz.com]
Sent: Tuesday, September 04, 2007 4:45 PM
To: xxxxxxxxx
Subject: Re: Second request - Status of my withdrawal

Hello Jim,
If you need the money to be transferred to EwalletExpress, this is out of our hands. All our cashouts are processed by a third party that is currently slow on US cashouts. We can process the cashout from our company, but can only send this payment in the form of a check.

Please advise on how you would like to proceed. Thanks.

TheNutz Support

HugeDomains.com

http://www.thenutz.com/help/

1-800-601-8969

On 9/3/07 10:28 PM, "xxxxxxx"
<xxxxxxxxxxxxxxx> wrote:
Thank you for getting back with me. I requested a withdrawal using EwalletExpress. Please deposit the money there.

From: TheNutz Support [mailto:support@thenutz.com]
Sent: Monday, September 03, 2007 11:58 PM
To: xxxxxxx
Subject: Re: Second request - Status of my withdrawal

Hey Jim,
Sorry for the delay, as the support team was on a holiday this weekend. About your withdrawal, we are experiencing a delay on US cashouts after the new laws. We understand you are eager to have this solved, as you should be. We will send the check tomorrow for $28.80 as per your cashout.

We apologize for the delay and any inconvenience this may cause you. Good luck at the tables.

Cheers,
TheNutz Support

HugeDomains.com

http://www.thenutz.com/help/

1-800-601-8969

On 9/2/07 10:03 PM, "xxxxxxx"
<xxxxxxxxxxxxxxxxxxxx> wrote:
What is the status of my withdrawal? It has been a week and you have not answered my email. This is my second request.

From: xxxxxxxxx[mailto:xxxxxxxxxxxxxxxxxx]
Sent: Friday, August 31, 2007 6:50 PM
To: 'support@theNutz.com'
Subject: Status of my withdrawal

What is the status of my withdrawal? I “requested” a withdrawal 8/27/07 using EwalletExpress. Your stated policy is from 24-48 hours which means I should have gotten my withdrawal by now. I just checked my EwalletExpress account and you have not made a deposited into my account.

jolub · 09-04-07, 11:38 PM

So, I've heard from Oddsmaker and TheNutz. I hope they were trueful in their replies. Poker_Eon is still not answering my emails.

I'll try to file a complaint here again. I keep getting an error message. I've emailed into the site but no one responses so I don't know where I'm at.

bigboydan · 09-04-07, 11:51 PM

I've notified the techies of your error message Jolub.