Live chat has made its way to more books in the last few years. Which books have you had the best and worst experiences with?
Areas to rate would be:
- Accuracy/consistency of answers given
- Courtesy
- Timeliness (did they answer a chat or was it "closed")
- Quality/personal responses (or did it seem like the response was cut and pasted?)
Areas to rate would be:
- Accuracy/consistency of answers given
- Courtesy
- Timeliness (did they answer a chat or was it "closed")
- Quality/personal responses (or did it seem like the response was cut and pasted?)