Pinnaclesports Down????

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  • sirpicksalot
    SBR High Roller
    • 12-27-09
    • 119

    #1
    Pinnaclesports Down????
    Is anyone else having problems bringing up the Pinnaclesports website????
  • JohnAnthony
    SBR Hall of Famer
    • 04-30-09
    • 5110

    #2
    Up for me.

    Try typing the address instead of accessing it through your bookmarks/history. Works every time when I'm experiencing problems.
    "I have never seen a wild thing feel sorry for itself. A little bird will fall dead, frozen from a bough, without ever having felt sorry for itself."

    - D.H. Lawrence
    Comment
    • Masu485
      SBR Hall of Famer
      • 08-14-08
      • 7700

      #3
      works fine here. it goes down for different area from time to time i find. good thing you have no more games to bet on tonight... hopefully...
      Comment
      • sirpicksalot
        SBR High Roller
        • 12-27-09
        • 119

        #4
        Ya must just be the area. Your right though, good thing it happened after the night was over. Just wanted to check a few things for tomorrow. Hopefully back up later.
        Comment
        • JohnAnthony
          SBR Hall of Famer
          • 04-30-09
          • 5110

          #5
          Originally posted by sirpicksalot
          Ya must just be the area. Your right though, good thing it happened after the night was over. Just wanted to check a few things for tomorrow. Hopefully back up later.
          What error does it give you? did you try to do what I suggested?
          "I have never seen a wild thing feel sorry for itself. A little bird will fall dead, frozen from a bough, without ever having felt sorry for itself."

          - D.H. Lawrence
          Comment
          • sirpicksalot
            SBR High Roller
            • 12-27-09
            • 119

            #6
            when i put the address in the address bar, it goes to google search engine. when i click on the pinnacle link it goes to the " internet explorer cannot display the web page" page. when i click "diagnose connection problems" it comes back as " cannot with ww pinnaclesport com(i.p.address) network diagnostics pinged the remote host but did not receive a response.

            I have contacted customer support and they are lookin into it. I tried unplugging my modem and router and resetting but that didn't help. its odd that is they only website i can't get on
            Comment
            • sirpicksalot
              SBR High Roller
              • 12-27-09
              • 119

              #7
              Back up now! not sure what the problem was. thanks for the help
              Comment
              • JohnAnthony
                SBR Hall of Famer
                • 04-30-09
                • 5110

                #8
                Glad it's back for you. Just a note: IE Sucks.
                "I have never seen a wild thing feel sorry for itself. A little bird will fall dead, frozen from a bough, without ever having felt sorry for itself."

                - D.H. Lawrence
                Comment
                • sirpicksalot
                  SBR High Roller
                  • 12-27-09
                  • 119

                  #9
                  Just got this email from customer service:

                  Dear Client,


                  Our IT Department advises that the IP address you provided has been accessing the site excessively or is using robotic tools. When we notice this type of activity, the IP address is blocked from our site.

                  We understand our clients want to update lines, but expect this to be done in a reasonable manner. Rather than use the refresh button, clients may use the Dynamic Lines Display option which is available on most of our pages.


                  Accounts who use robotic tools to access our site are also blocked. Instead, these account holders should review the XML option on our menu.

                  The reason we take this action is to avoid possible performance problems at Pinnacle Sports, which may effect all our clients.

                  We have unblocked your IP address.


                  Please remember that continued similar activity will cause your IP to again be blocked.



                  Kind regards,

                  Customer Service Department
                  Pinnacle Sports

                  HAHAHA I didn't think i was using it that much! Lesson learned i guess.
                  Comment
                  • JohnAnthony
                    SBR Hall of Famer
                    • 04-30-09
                    • 5110

                    #10
                    HAHAHA I didn't think i was using it that much! Lesson learned i guess.
                    Wow, I refresh a lot. Need to be careful..
                    "I have never seen a wild thing feel sorry for itself. A little bird will fall dead, frozen from a bough, without ever having felt sorry for itself."

                    - D.H. Lawrence
                    Comment
                    • bigboyfosho
                      SBR MVP
                      • 02-19-09
                      • 1576

                      #11
                      haha crazy
                      Comment
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