How is WSEX customer service?

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  • dogman
    SBR Wise Guy
    • 11-28-05
    • 513

    #1
    How is WSEX customer service?
    Want to join there. I know they are a good book, but how is their customer service. E-mailed them a question, said they would get back to me but didn't. Tried their chat twice but both times no reply. No big deal, just curious.
  • JBC77
    SBR MVP
    • 03-23-07
    • 3816

    #2
    I would consider matchbook instead.
    Comment
    • jjgold
      SBR Aristocracy
      • 07-20-05
      • 388179

      #3
      Matchbook as far as low juice would be a better choice

      WSEX has top flight staff working there, actually you do need both for foots and baskets
      Comment
      • Pareto
        SBR MVP
        • 04-10-07
        • 1058

        #4
        I have only good things to say about WSEX. I once made an error and accidently bet the opposite of my intention. I contacted live chat, who told me I had to contact them by phone. I called and the bet was cancelled and he made the correct bet for me instead.
        Comment
        • Lucas
          SBR MVP
          • 12-20-05
          • 1062

          #5
          I can only confirm what Vilfredo Pareto is saying. I had the best experience with them incl. cancelling but few days ago i was trying to withdraw some small money (2.5K), it took them 5 days and their CS obviously did not know what is going on or they told me BSs.
          Comment
          • vanzack
            SBR Sharp
            • 12-16-06
            • 478

            #6
            WSEX and Matchbook are the best out there right now.
            Comment
            • pags11
              SBR Posting Legend
              • 08-18-05
              • 12264

              #7
              my experience with wsex CS has been excellent...
              Comment
              • the_fredrik
                SBR Hustler
                • 03-27-07
                • 72

                #8
                Their CS is very bad in my experience (out of 3 email they have answered 0. Live chat I get disconnected >50% because no one is there) but they have always paid me.
                Comment
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