FEDEX is a fricking joke..never use FEDEX if you can help it!

[coloradobuff]

had some xmas gifts sent via fedex to my parents address (where i was visiting for holidays)..

Well fedex delivered it to home depot instead and listen to this, i had to pick it up b/c fedex still didnt pick it up and redeliver to my parents address in spite of me calling them and letting them know about this..

Well i just called fedex and wanted some sort of credit b/c of me having to drive to home depot and get it 2 days after it was scheduled to be delivered..

Well fedex manager tells me its not their policy to issue a credit to me, and that i would have to deal with the company who shipped it even though it was fedex's fault.
NEVER USE FEDEX if you can help it..pass this on...what a joke!

[paco]

Dhl is the way to go

[teaserpleaser]

Dhl is the way to go

[teaserpleaser]

ask to speak to somebody higher up they should credit you...

[coloradobuff]

ask to speak to somebody higher up they should credit you...

I did talk to manager buddy..

I never had prob w/fed ex until this either..im just floored that empty suit who i talked to was so robotic saying its their policy..give me a break..thats why i am calling them out.wasnt asking for much out of them..maybe a $20 credit..had to drive to home depot twice to pick it up..time is money and gas aint cheap..

[Muddy]

Dhl is the way to go

I use to ship huge poker tables daily and these guys get stuff done

[3PtShooter]

DHL going out of buisness