hi i am new to the forums and came here after being fed up with sportsbook.com
i have had some good success with sportsbook.com and recently they have been overbilling me when I make deposits
about a month ago I made two deposits to sportsbook and these charges immediately showed up on my online bank statement. A few days later I was billed again for the same two transaction. A day later I was billed again for the same 2 transactions. This put me over my checking limit and caused me to incur a $30 overdraft fee even though they reversed there error after the fact.
I sent a bank statement to them detailing the overdraft because they said they would refund it
that's when I noticed they made duplicate charges to my bank account again. I had made a very recent $1000 deposit and it showed up the same day on my bank statement and then a few days later a duplicate charge showed up again and this one has not been reversed like the ones before. I contacted them again about this $1000 overbilling that has not been reversed and theytold me to send more bank statements and I did. They contact me about the 1st round of overbilling saying that they reversed the charges, which they did, totally ignoring the fact that I specifically asked for a $30 dollar refund of the overdraft charge which they caused. They made no mention of the current $1000 they owe me which has not been reversed. I send another fax and they refer to the current issue of the $1000 they owe me as if it were the issue of the overbilling which caused the $30 overdraft which they apparently view as case closd with no $30 refund. I insist that the $1000 is the new and REAL issue since they have $1000 of my money. They tell me to send the information again even though the latest fax I sent so CLEARLY stated they have overbilled me $1000 without reversing. I am gonna send them the info again but this is totally ridiculous and it seems like they are playing dumb.
stay away from sportsbook.com
i have had some good success with sportsbook.com and recently they have been overbilling me when I make deposits
about a month ago I made two deposits to sportsbook and these charges immediately showed up on my online bank statement. A few days later I was billed again for the same two transaction. A day later I was billed again for the same 2 transactions. This put me over my checking limit and caused me to incur a $30 overdraft fee even though they reversed there error after the fact.
I sent a bank statement to them detailing the overdraft because they said they would refund it
that's when I noticed they made duplicate charges to my bank account again. I had made a very recent $1000 deposit and it showed up the same day on my bank statement and then a few days later a duplicate charge showed up again and this one has not been reversed like the ones before. I contacted them again about this $1000 overbilling that has not been reversed and theytold me to send more bank statements and I did. They contact me about the 1st round of overbilling saying that they reversed the charges, which they did, totally ignoring the fact that I specifically asked for a $30 dollar refund of the overdraft charge which they caused. They made no mention of the current $1000 they owe me which has not been reversed. I send another fax and they refer to the current issue of the $1000 they owe me as if it were the issue of the overbilling which caused the $30 overdraft which they apparently view as case closd with no $30 refund. I insist that the $1000 is the new and REAL issue since they have $1000 of my money. They tell me to send the information again even though the latest fax I sent so CLEARLY stated they have overbilled me $1000 without reversing. I am gonna send them the info again but this is totally ridiculous and it seems like they are playing dumb.
stay away from sportsbook.com
