More praise for Heritage Sports!

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • betplom
    SBR Posting Legend
    • 09-20-06
    • 13444

    #1
    More praise for Heritage Sports!
    Just got off the phone with Kyle at Heritage, he took the time to talk to me and address some minor issues I had.

    For the record I was very satisfied with the outcome and am extremely happy with the treatment I received from Heritage.

    Heritage Sports customer service is as good as it gets.
  • Bill Dozer
    www.twitter.com/BillDozer
    • 07-12-05
    • 10894

    #2
    Heritage has A+ CS. If you can play there, you are in for VIP treatment.
    Comment
    • themajormt
      SBR MVP
      • 07-30-08
      • 3964

      #3
      I dealt with Kyle NUMEROUS times... Responded to email within like 5 minutes, shot the shit about games... Just all around great guy!
      Comment
      • StraitShooter
        SBR Posting Legend
        • 07-22-09
        • 10464

        #4
        Im grandfathered in

        small under the radar top notch joint
        Comment
        • big joe 1212
          SBR Posting Legend
          • 06-01-08
          • 19380

          #5
          I emailed them at the start of football season asking them for my account # so I could get going again. I have not played there in 2 years. Never got a response!

          I guess I could call, but I hate being on the phone verifying numerous things and since I have moved and have a different phone #, didn't want to go through all that BS.

          Guess I am just lazy, oh well!
          Comment
          • Bill Dozer
            www.twitter.com/BillDozer
            • 07-12-05
            • 10894

            #6
            They are best on the phone. Players even go to specialized clerks.
            Comment
            • StraitShooter
              SBR Posting Legend
              • 07-22-09
              • 10464

              #7
              and free plays on our birthday
              Comment
              • betplom
                SBR Posting Legend
                • 09-20-06
                • 13444

                #8
                Originally posted by Bill Dozer
                They are best on the phone. Players even go to specialized clerks.
                Yeah, I agree.

                Kyle spent quite some time with me on the phone and was interested in hearing what I had to say. He was aware of a minor issue I had inquired about earlier in the year.

                The minor issue? They were offering free t-shirts and baseball caps to members earlier this year, when I went to fill in the online form to get mine it wouldn't accept a Canadian address so I just forgot about it. Kyle was aware of the problem and said he would make sure I would receive my swag - it should arrive next week.

                The other issue was about funding problems.
                Comment
                • betplom
                  SBR Posting Legend
                  • 09-20-06
                  • 13444

                  #9
                  I gotta give these guys a big thanks. Why? Because they are giving me the $500 after all, I told them I'd be happy with $50.

                  Earlier when speaking with Kyle I told him I wanted to be removed from any calling list they had, I told him I was fine with emailing me offers or for soliciting a deposit but not by telephone, specifically because the phone number shows as unavailable or blocked. I told Kyle that when someone blocks their number it is someone looking for something or a sales pitch and I don't answer these calls. He agreed.

                  So I got this email from Heritage just now:

                  The salesman that called you yesterday just came in and we spoke to him regarding what message was left when he attempted to contact you and though I know it wasn’t and isn’t our intention to solicit a deposit from you or any of our other clients, I can see your point. Our intent was to only notify you of any Perks or Free contests you have already qualified for, not to solicit a deposit or harass you in any way. I hope that you will forgive this intrusion on your privacy and I have credited your account with a $500 FP as per our agreement. A deal is a deal.

                  Cordially,


                  Kyle,

                  Heritagesports.com


                  Comment
                  • flyingillini
                    SBR Aristocracy
                    • 12-06-06
                    • 41219

                    #10
                    Kyle is the best in the business. Heritage is A+, I only play with them and have no reason to play anywhere else.
                    המוסד‎
                    המוסד למודיעין ולתפקידים מיוחדים‎
                    Comment
                    • pimike
                      BARRELED IN @ SBR!
                      • 03-23-08
                      • 37140

                      #11
                      They are very good to customers. Believe it or not I love the score tab of all games betted.
                      Comment
                      • The Bishop
                        SBR Sharp
                        • 08-21-09
                        • 311

                        #12
                        Just joined at the beginning of September. Great book in my experience so far.
                        Comment
                        • StraitShooter
                          SBR Posting Legend
                          • 07-22-09
                          • 10464

                          #13
                          Originally posted by flyingillini
                          Kyle is the best in the business. Heritage is A+, I only play with them and have no reason to play anywhere else.
                          Comment
                          • pimike
                            BARRELED IN @ SBR!
                            • 03-23-08
                            • 37140

                            #14
                            I got on to live chat, whith answeres right away. Spoke to Nelly who I have spoke to many times before. I had some questions regarding the bail out double header.

                            NOT ONLY DID I GET MY QUESTION ANSWERED, I was told I won 550 in the Casino last month and will be getting 10% bonus.

                            THATS RIGHT A 10% BONUS FOR WINNING (it would have been 20% if I lost)


                            EVERY MONTH!!!!!!!!!!!!!!!!!!!!!




                            Thank You HERITAGE!!!!!!!!!!!!!!!!!!!!!
                            Comment
                            • betplom
                              SBR Posting Legend
                              • 09-20-06
                              • 13444

                              #15
                              Originally posted by pimike
                              I got on to live chat, whith answeres right away. Spoke to Nelly who I have spoke to many times before. I had some questions regarding the bail out double header.

                              NOT ONLY DID I GET MY QUESTION ANSWERED, I was told I won 550 in the Casino last month and will be getting 10% bonus.

                              THATS RIGHT A 10% BONUS FOR WINNING (it would have been 20% if I lost)


                              EVERY MONTH!!!!!!!!!!!!!!!!!!!!!




                              Thank You HERITAGE!!!!!!!!!!!!!!!!!!!!!
                              Mikey what the phuck are you doing in the casino pal?

                              Donating NFL winnings?
                              Comment
                              • pimike
                                BARRELED IN @ SBR!
                                • 03-23-08
                                • 37140

                                #16
                                Originally posted by betplom
                                Mikey what the phuck are you doing in the casino pal?

                                Donating NFL winnings?



                                I get bored
                                Comment
                                • Fishhead
                                  SBR Aristocracy
                                  • 08-11-05
                                  • 40179

                                  #17
                                  They have terrible payout tables for video poker..........just horrible.
                                  Comment
                                  • pimike
                                    BARRELED IN @ SBR!
                                    • 03-23-08
                                    • 37140

                                    #18
                                    Originally posted by Fishhead
                                    They have terrible payout tables for video poker..........just horrible.
                                    I play bacarrat fish
                                    Comment
                                    • dark star
                                      SBR MVP
                                      • 01-04-09
                                      • 3900

                                      #19
                                      I wish some other shops were like Heritage.Oh well,live & learn.
                                      Comment
                                      • Fishhead
                                        SBR Aristocracy
                                        • 08-11-05
                                        • 40179

                                        #20
                                        Heritage is in my top four
                                        Comment
                                        • flyingillini
                                          SBR Aristocracy
                                          • 12-06-06
                                          • 41219

                                          #21
                                          I could go on and on about Heritage and how I have been treated by Mike and Kyle. Both of them are class acts. I could write a few pages on what they have done for me and have hooked me up with, most of you wouldn't even believe me, but it really doesn't matter. Bottom line is, they are two great guys that know how to run a book. I cannot thank Mike and Kyle enough for everything they have done for me. No other book even has my consideration as long as Kyle and Mike are taking care of me.
                                          המוסד‎
                                          המוסד למודיעין ולתפקידים מיוחדים‎
                                          Comment
                                          • pimike
                                            BARRELED IN @ SBR!
                                            • 03-23-08
                                            • 37140

                                            #22
                                            Originally posted by Fishhead
                                            Heritage is in my top four
                                            list ur 4
                                            Comment
                                            • flyingillini
                                              SBR Aristocracy
                                              • 12-06-06
                                              • 41219

                                              #23
                                              Originally posted by betplom
                                              Yeah, I agree.

                                              Kyle spent quite some time with me on the phone and was interested in hearing what I had to say. He was aware of a minor issue I had inquired about earlier in the year.

                                              The minor issue? They were offering free t-shirts and baseball caps to members earlier this year, when I went to fill in the online form to get mine it wouldn't accept a Canadian address so I just forgot about it. Kyle was aware of the problem and said he would make sure I would receive my swag - it should arrive next week.

                                              The other issue was about funding problems.
                                              I am wearing my Heritage shirt right now. I love the shirt and hat. I have an old school Heritage hat as well, they don't make it anymore, the new ones are great though.
                                              המוסד‎
                                              המוסד למודיעין ולתפקידים מיוחדים‎
                                              Comment
                                              • topgame85
                                                SBR Posting Legend
                                                • 03-30-08
                                                • 12325

                                                #24
                                                definitley a must have shop
                                                Comment
                                                • BigDaddy
                                                  SBR Hall of Famer
                                                  • 02-01-06
                                                  • 8378

                                                  #25
                                                  nice to see you get the $500
                                                  Comment
                                                  • HedgeHog
                                                    SBR Posting Legend
                                                    • 09-11-07
                                                    • 10128

                                                    #26
                                                    Today we have a halftime bailout double header at Heritage.
                                                    Comment
                                                    • Chi_archie
                                                      SBR Aristocracy
                                                      • 07-22-08
                                                      • 63172

                                                      #27
                                                      People seem very happy with Heritage, they obviously know how to treat their customers
                                                      Comment
                                                      • Dunder
                                                        Restricted User
                                                        • 10-26-09
                                                        • 3345

                                                        #28
                                                        I really do like the business model that these guys have. I don´t have an account there (have never been invited) and understand that they are not really keen on accepting Europeans. That´s fine, I suppose.
                                                        Comment
                                                        • unluckysob
                                                          SBR MVP
                                                          • 05-21-08
                                                          • 1527

                                                          #29
                                                          Thinking about doing a withdrawal with them today--my first--What does a $1000. ** or ** to the states cost.?
                                                          Comment
                                                          • themajormt
                                                            SBR MVP
                                                            • 07-30-08
                                                            • 3964

                                                            #30
                                                            Their business model is solid... They want REPEAT customers, not shot takers or someone who will do chargebacks and give them headaches. They treat their customers well and we return... I couldnt ask for anything else from them.
                                                            Comment
                                                            • blackbart
                                                              SBR MVP
                                                              • 12-04-07
                                                              • 3838

                                                              #31
                                                              they gave me a bailout, so thanks to you all for talking me into playin there
                                                              Comment
                                                              • pimike
                                                                BARRELED IN @ SBR!
                                                                • 03-23-08
                                                                • 37140

                                                                #32
                                                                Originally posted by unluckysob
                                                                Thinking about doing a withdrawal with them today--my first--What does a $1000. ** or ** to the states cost.?
                                                                Other than check it can be pretty pricey
                                                                Comment
                                                                • Santo
                                                                  SBR MVP
                                                                  • 09-08-05
                                                                  • 2957

                                                                  #33
                                                                  Originally posted by big joe 1212
                                                                  I emailed them at the start of football season asking them for my account # so I could get going again. I have not played there in 2 years. Never got a response!

                                                                  I guess I could call, but I hate being on the phone verifying numerous things and since I have moved and have a different phone #, didn't want to go through all that BS.

                                                                  Guess I am just lazy, oh well!
                                                                  I had the same from their CS e-mail, and it turned out they had de-activated my account as non-recreational. I don't recall taking much off them if anything, and certainly these days play much smaller than I did then, but they don't seem interested in re-activating old accounts.
                                                                  Comment
                                                                  • Fishhead
                                                                    SBR Aristocracy
                                                                    • 08-11-05
                                                                    • 40179

                                                                    #34
                                                                    Wish I wasn't killing this joint so I could recieve some more of their incredible bonus offers.

                                                                    Up close to 20,000 there the last 2-3 months...................
                                                                    Comment
                                                                    Search
                                                                    Collapse
                                                                    SBR Contests
                                                                    Collapse
                                                                    Top-Rated US Sportsbooks
                                                                    Collapse
                                                                    Working...