Anyone work at a company who ever lost one of their top five or so clients?

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  • Reload
    SBR Posting Legend
    • 03-23-08
    • 12250

    #1
    Anyone work at a company who ever lost one of their top five or so clients?
    Off-topic question here. What's it like adjusting when you lose a big client? Was there a lot of finger pointing? Did anyone get canned? How did you make up the revenue lost?

  • topgame85
    SBR Posting Legend
    • 03-30-08
    • 12325

    #2
    No I have not and of our top 5 #1 accounts for 90% of buisiness so if we lost a top 5 no harm unless it is #1 at which point we would go down unless we got creative and found another huge account or several midsized accounts within 3 months
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    • poker_dummy101
      Restricted User
      • 11-03-08
      • 6395

      #3
      fire someone
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      • robmpink
        SBR Posting Legend
        • 01-09-07
        • 13205

        #4
        How big of a company are you talking about? I work for a major insurance company and it happens. You just move on and court new clients.
        Comment
        • pavyracer
          SBR Aristocracy
          • 04-12-07
          • 82900

          #5
          When this happens the first reaction is layoffs. So if 20% of revenue was lost expect 20% layoffs. Finger pointing is not a priority.. just reduce the personnel to offset loss of revenue.
          Comment
          • Reload
            SBR Posting Legend
            • 03-23-08
            • 12250

            #6
            Originally posted by topgame85
            No I have not and of our top 5 #1 accounts for 90% of buisiness so if we lost a top 5 no harm unless it is #1 at which point we would go down unless we got creative and found another huge account or several midsized accounts within 3 months
            Makes sense, topgame. I think losing our #1 would be bad since we've soaked in a lot of resources to give them a lot they want. Time will tell.
            Comment
            • Reload
              SBR Posting Legend
              • 03-23-08
              • 12250

              #7
              Originally posted by poker_dummy101
              fire someone
              I'm sure at least one person would be hitting the pavement.
              Comment
              • Crash
                SBR MVP
                • 04-14-09
                • 1260

                #8
                yep my college roomates dad lost his biggest client from over seas so he fired about 50 percent of the ppl
                Comment
                • Reload
                  SBR Posting Legend
                  • 03-23-08
                  • 12250

                  #9
                  Originally posted by robmpink
                  How big of a company are you talking about? I work for a major insurance company and it happens. You just move on and court new clients.
                  I would hope we could do that, rob. There are other fish in the sea for sure.
                  Comment
                  • Reload
                    SBR Posting Legend
                    • 03-23-08
                    • 12250

                    #10
                    Originally posted by pavyracer
                    When this happens the first reaction is layoffs. So if 20% of revenue was lost expect 20% layoffs. Finger pointing is not a priority.. just reduce the personnel to offset loss of revenue.
                    I'm sure this is a possibility, pavy. I don't know if one relationship would cause us to miss numbers badly enough but I am sure a few people will need to be "re-purposed" at a minimum.
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                    • Reload
                      SBR Posting Legend
                      • 03-23-08
                      • 12250

                      #11
                      Originally posted by Crash
                      yep my college roomates dad lost his biggest client from over seas so he fired about 50 percent of the ppl
                      Gees, 50 percent? I guess it can happen.
                      Comment
                      • dmtrader
                        SBR MVP
                        • 09-26-09
                        • 1320

                        #12
                        We did not lose any major customers, but were down 60% in sales for most of the year - domestically and overseas. There was nothing left to do but lay off most of our people. It was brutal.
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                        • topgame85
                          SBR Posting Legend
                          • 03-30-08
                          • 12325

                          #13
                          It is all about finding a golden goose and taking care of buisinss over the past two years the workforce has been cut 50% but our buisiness has increased, basically the owner decided to go with his A team which luckily I am # 1 on and fired everyone else or cut their hours, sometimes buisinesses restructure and that is why you have to bust your ass to show you are #1 at all times or at least the most important times, companies that hire and keep idiots (several of whom i have worked for in the past) are destined to fail CS and pre-emptive planning makes and defines a company damage control and half assed employees can eat a company whole quickly. Although my actions outside of work canbe crazy and reckless I never let ANY of that interfer with m-f 9-7 (long hrs but yes it is worth it!)
                          Comment
                          • odusmykal
                            SBR MVP
                            • 08-30-07
                            • 3426

                            #14
                            Is this about Fiver being banned again?. Free Fiver
                            Comment
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