Hi guys
I'm new to this forum.
I deposited into Betclic after seeing an offer online for a refund on first bet. I won my first bet, and had a subsequent bet on a Chelsea win. I've tried to withdraw my funds 4-5 times now and each time my balance goes to 0 on Betclic, I get a confirmation email from Betclic confirming, and then a few days later the money is back in Betclic account.
For some reason, the deposit back to card option didn't work on my Betclic account, so I used the international bank transfer option.
I've sent them 4-5 polite emails asking them what's going on, with no response.
How can SBR help me? Can I file a complaint? Is it enough to just post it here.
I'm hoping someone here can help me. It's over 100 pounds in my account.
I would strongly recommend that others not deposit into Betclic, given their complete refusal to communicate with me and failure to process withdrawal of my funds.
Many thanks in advance for your help.
Regards, Nick
I'm new to this forum.
I deposited into Betclic after seeing an offer online for a refund on first bet. I won my first bet, and had a subsequent bet on a Chelsea win. I've tried to withdraw my funds 4-5 times now and each time my balance goes to 0 on Betclic, I get a confirmation email from Betclic confirming, and then a few days later the money is back in Betclic account.
For some reason, the deposit back to card option didn't work on my Betclic account, so I used the international bank transfer option.
I've sent them 4-5 polite emails asking them what's going on, with no response.
How can SBR help me? Can I file a complaint? Is it enough to just post it here.
I'm hoping someone here can help me. It's over 100 pounds in my account.
I would strongly recommend that others not deposit into Betclic, given their complete refusal to communicate with me and failure to process withdrawal of my funds.
Many thanks in advance for your help.
Regards, Nick