Anyone got similar experience with sportingodds?
I opened an acount today ( around 5 PM GMT) with www.sportingodds.com and deposited £500 with my debit card. The registration and deposit went as smoothly as I could imagine. Then I placed a bet of £500 backing H/F Brazil/Brazil, which was accepted by sportingodds.
At half time of the Brazil-Ghana game, when Brazil was leading 1:0 (which was also the full time result), I received an email from sportingodds, I copied it below:
Dear XXX,
Sportingodds is committed to ensuring safety and security for all members. As part of an ongoing 'Know Your Customer' initiative we are required to request documentation from you.
In this case we have also cancelled the following bet from your account. Bet Id: 106183972 / Type: Single / Total Stake: 500.00 / Brazil v Ghana Brazil | Brazil
A copy of an Identification Document (Drivers License or Passport - if you do not want to send a copy of your Passport the long number at the bottom will suffice)
A copy of a utility bill showing your name and home address
A copy of all credit/debit cards registered on your account (back and front), duly signed
Faxes should be sent to +44 207 117 1516 and include your Customer Account Number/Username - ensuring that copies are clear and easily read.
Documents may be sent as an email attachment - please ensure that your Customer Account Number/Username is included in the subject heading.
Your documentation will be treated as private and confidential, full security is applied.
We apologise for any inconvenience this may cause, our commitment is to quality customer service - accordingly we are required to ensure security for all our customers.
Kind Regards,
Accounts Management
Sportingodds
I was just wondering if anybody had such experience with sportingodds before? If so, how did you cope and end up with it, and if not, any suggestions will be appreciated.
Cheers,
sunny
At half time of the Brazil-Ghana game, when Brazil was leading 1:0 (which was also the full time result), I received an email from sportingodds, I copied it below:
Dear XXX,
Sportingodds is committed to ensuring safety and security for all members. As part of an ongoing 'Know Your Customer' initiative we are required to request documentation from you.
In this case we have also cancelled the following bet from your account. Bet Id: 106183972 / Type: Single / Total Stake: 500.00 / Brazil v Ghana Brazil | Brazil
A copy of an Identification Document (Drivers License or Passport - if you do not want to send a copy of your Passport the long number at the bottom will suffice)
A copy of a utility bill showing your name and home address
A copy of all credit/debit cards registered on your account (back and front), duly signed
Faxes should be sent to +44 207 117 1516 and include your Customer Account Number/Username - ensuring that copies are clear and easily read.
Documents may be sent as an email attachment - please ensure that your Customer Account Number/Username is included in the subject heading.
Your documentation will be treated as private and confidential, full security is applied.
We apologise for any inconvenience this may cause, our commitment is to quality customer service - accordingly we are required to ensure security for all our customers.
Kind Regards,
Accounts Management
Sportingodds
I was just wondering if anybody had such experience with sportingodds before? If so, how did you cope and end up with it, and if not, any suggestions will be appreciated.
Cheers,
sunny