Live game misdeal at Betphoenix blackjack

[bettilimbroke999]

This really takes the cake bc I hardly ever play at BetPhoenix live casino but those who have realize its very slow and not prone to misdeals bc the girls have like 10 secs or whatever to wait for each action but I had 33 and the dealer had a 4 up so I split the 3s and got 34 on first hand and 33 on the second, the first hand of course I hit and got another 3 for 10 total and hit again for another 3 for 13 total and hit stand but instead it dealt me a 6 on that hand for a total of 16 NOT 13 OR 19 BUT 16 Im tryin to figure out what the heck is goin on and it times me out on my 33 second hand somehow which stands me on 6 and the dealer of course makes 20 to beat both hands

I emailed BetPhoenix have no idea what the resolution to this problem will be

[konck]

[bettilimbroke999]

[bettilimbroke999]

Anyone else had a misdealt hand at live online casino? They need like an emergency stop button bc ya know in the real world you would stop the dealer and be like whoa wait this isnt right

[bettilimbroke999]

Still no response from BetPhoenix on this problem, apparently if u play in their live online casino and they misdeal they just keep ur money

[alton618]

Still no response from BetPhoenix on this problem, apparently if u play in their live online casino and they misdeal they just keep ur money

update when you get this issue corrected please, interested to see what this hype is about. BoL

[pokerplayer22]

Betphoenix and Richard are very first class and I'm sure they will do the right thing and resolve the misdeal.

[bettilimbroke999]

Never got resolved, unless u consider keeping all my money on a misdeal a resolution, it was last hand I played of about a half hour of live online blackjack but bc I was so pissed off and like wtf is going on (I had just been hit on hard 13 against a dealer 4 which I would never do, but I was given a 6 so im like whew i got 19 but somehow told I had 16 instead of 19 and my other hand had been stood on 6 (3-3 which I was going to resplit) ) that I didnt write the hand # down bc it disappears after like 10 secs at BP (apparently u can go into hand history and check the # but you have to do that fast as well bc if u dont play it logs you off and I was on the phone talking to BP about it immediately after the hand and didnt figure it would be a problem identifying the hand). Anyway the guy emails me a couple days later and says we cant find the hand Im like dude it was the very last hand I played that night and have gotten no response since. I have since disabled my BP casino and advise you to do the same its not like a real casino where if the dealer does something crazy you can call the floor, its a fukin nightmare and they kept all my money for the dealer's mistake

[jayc88]

Never got resolved, unless u consider keeping all my money on a misdeal a resolution, it was last hand I played of about a half hour of live online blackjack but bc I was so pissed off and like wtf is going on (I had just been hit on hard 13 against a dealer 4, given a 6 but somehow told I had 16 instead of 19 and stood on 6 ) that I didnt write the hand # down bc it disappears after like 10 secs at BP (apparently u can go into hand history and check the # but you have to do that fast as well bc if u dont play it logs you off and I was on the phone talking to BP about it immediately after the hand and didnt figure it would be a problem identifying the hand). Anyway the guy emails me a couple days later and says we cant find the hand Im like dude it was the very last hand I played that night and have gotten no response since. I have since disabled my BP casino and advise you to do the same its not like a real casino where if the dealer does something crazy you can call the floor, its a fukin nightmare and they kept all my money for the dealer's mistake

bury these fukks with a nba 5 teamer tonight

[bettilimbroke999]

Betphoenix and Richard are very first class and I'm sure they will do the right thing and resolve the misdeal.

I'm sure of the opposite

[pokerplayer22]

How much did you have wagered on the hand in question....I would pick up the phone and call Richard directly.

[big joe 1212]

how many beers did you drink before that hand?

[jellobiafra]

Degenerate.

I'd be embarrassed to contact them because I'd have to admit that I was playing online casino blackjack... and splitting 3's.

[bettilimbroke999]

Degenerate.

I'd be embarrassed to contact them because I'd have to admit that I was playing online casino blackjack... and splitting 3's.

Youd be embarassed to split 3s against a dealer 4 huh, Im sure the casinos would love to have your business then

[pimike]

[BadNina]

ok, I really am not laughing but I like seeing Mikey laugh.

[bettilimbroke999]

BetPhoenix hired a new dealer

[reno cool]

B, I thought you had your casinos turned off.

[bettilimbroke999]

I did but I signed up with BetPhoenix and live blackjack didnt sound as rigged so I gave it a try but I found out misdeals go to the house

Now its turned off as well

[jellobiafra]

Youd be embarassed to split 3s against a dealer 4 huh, Im sure the casinos would love to have your business then

The casinos love to have anyone's action in BJ as long as they aren't counting. And no, I wouldn't split 3's with a dealer showing even a 6. I'd hit, hope for 11 or less, if not stay and try to minimize the damage of a shitty opener. I'll split A's and 8's and that's pretty much it.

[reno cool]

splitting 3's against a 6 or 4 is basic strategy. as in the proper move.

[jellobiafra]

Fair enough. I was just busting ball anyway. I try to stay away from blackjack.

[betphoenix]

I will look at it no problem. PM me your account number please.

[gman2114]

there you go - statisfaction

[TomG]

was she hot?

[bettilimbroke999]

I will look at it no problem. PM me your account number please.

Thank you for the help I pmed you my info, as I said before I did not write down the game id# bc it disappears as soon as they start a new hand which is like 1 sec after they finish the old one, so instead I called BP right after the hand figuring how hard could it be to find this last hand I played that was dealt like 5 mins prior, but so far they have been unable to even find the hand

[BigDaddy]

Thank you for the help I pmed you my info, as I said before I did not write down the game id# bc it disappears as soon as they start a new hand which is like 1 sec after they finish the old one, so instead I called BP right after the hand figuring how hard could it be to find this last hand I played that was dealt like 5 mins prior, but so far they have been unable to even find the hand

that is why when i play the live blackjack its a good idea to write down the hand you start on say 010 CQQ

as they go in order next would be 011 CQQ

that way if anything happens you have an idea of what hand you might be on.

they have a history tab on screen with hand #'s with your bet and earnings listed

just a suggestion

[mtneer1212]

It should be easy enough to look up your Blackjack history and find the hand where you split 3s. I believe if there was indeed an error, Phoenix will make it right. They seem reasonable.

[GETMONEYKID]

double down

[iLogan]

The casinos love to have anyone's action in BJ as long as they aren't counting. And no, I wouldn't split 3's with a dealer showing even a 6. I'd hit, hope for 11 or less, if not stay and try to minimize the damage of a shitty opener. I'll split A's and 8's and that's pretty much it.

correct basic strategy

[bettilimbroke999]

It should be easy enough to look up your Blackjack history and find the hand where you split 3s. I believe if there was indeed an error, Phoenix will make it right. They seem reasonable.

That's what I was thinkin 2 weeks ago when this happened so far they've been unable to locate the hand and considering this was from about a 30 minute session of blackjack Im left wondering

[emoney]

Is "misdeal" code for "I clicked the wrong button?"

[bettilimbroke999]

Is "misdeal" code for "I clicked the wrong button?"

Read the OP and tell me how I misclicked to hit hard 13 instead of stand against a dealer 4 was dealt a 6 and had 16 instead of 19?

Then decided to stand on 6 on the other hand?

I'd played 3 or 4 times online blackjack at BP before and had had no problems up until this hand, seems odd I would suddenly misclick twice and have 13 + 6 = 16 in the same hand

Now they claim they cant even find the hand I mean wtf, if there's no hand where I lost the money then just put it back in my account

[kero214]

I experienced a misdeal, and got my money right back. Are you sure you were sober? And If you believe EVERYthing basic strategy says then you are crazy. Split 3's LMAO Jello you are right you should never split 3's in my opinion. I've seen 3's split about 5 times this month by other players and only 1 won.

[bettilimbroke999]

Me playin blackjack at BP



Hit that hard 13 dealer I dont give a fuk that the dealer has a 4 up, awesome a 6 for 19, oh shit I've got 16 instead well dammit that Costa Rican math fukin sucks

Alright well lets see the other hand I got 33 against a 4 I better stand cuz I dont want to fuk the cards up by takin a hit