WSEX security certificate problem

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  • Preussen
    SBR Hustler
    • 02-27-07
    • 68

    #1
    WSEX security certificate problem
    At WSEX, whenever I go to the cashier and try to perform a transaction (of any kind) I get an Internet Explorer warning telling me there's a problem with the security certificate, namely, the security certificate does not come from a trustworthy certification authority (I'm translating from the German message, I hope you know which message that is). Apparently the transaction links lead to the site https :// secure.wsex.com and my IE does not like that site. I get the warning, too, when I input the mentioned URL by hand.

    Does anyone has any experience with this? I almost cannot imagine that WSEX' links could be corrupted and my Norton has not said anything so I'm inclined to think it might be a false warning. But I really don't want to risk anything and I know that this problem was not there two weeks ago when I deposited at WSEX. Any opinions?
  • nep1293
    SBR Sharp
    • 01-27-07
    • 443

    #2
    I have the same problem with Matchbook, but only on my laptop. When I go to the cashier on my desktop everything works fine
    Comment
    • freebie
      SBR MVP
      • 08-10-05
      • 1174

      #3
      maybe you haven't updated your root certificate servers?
      Comment
      • Preussen
        SBR Hustler
        • 02-27-07
        • 68

        #4
        Originally posted by freebie
        maybe you haven't updated your root certificate servers?

        Sorry, you're speaking to a computer illiterate. What is a root certificate server and how do I update them?
        Comment
        • Preussen
          SBR Hustler
          • 02-27-07
          • 68

          #5
          For those who care - apparently it was really only a tech issue with IE, WSEX tech support has fixed it already.
          I feel decidedly better now.
          Comment
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