winamax

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  • vanman
    SBR MVP
    • 02-08-07
    • 1163

    #1
    winamax
    anyone know about this book,is it safe do they pay out.They are supposed to be based in UK.
  • Jamie_UK
    SBR MVP
    • 01-12-07
    • 1103

    #2
    Originally posted by vanman
    anyone know about this book,is it safe do they pay out.They are supposed to be based in UK.
    They have recently gone to the red zone on an alternative sports book review site for slow paying.
    Comment
    • welshdragon
      SBR Rookie
      • 02-24-07
      • 2

      #3
      The maximum stake for any bet is just £50. Very slow to move their lines though, as you can probably guess.
      Comment
      • chachi
        SBR MVP
        • 02-16-07
        • 4571

        #4
        They have now palped me twice in two weeks, claiming 'fixture error'

        - the dates/times displayed were correct
        - the home/away designations and spellings were accurate
        - they maintained their lines and did not pull them until KO in either case
        - one wager was placed/confirmed ~18hrs before the match, the other ~8hrs before
        - first one was palped after the event ended and the outsider won
        - today's was palped late in the second half with the outsider in the lead and with a man advantage
        - in both instances I had wagers with more respectable books at same/better odds which were settled as expected so while the odds were high it was not 'taking a shot'

        Today was outright suspicious as they did not cancel the wager when the longshot scored/took the lead, they waited a bit and cancelled after the other side got a red card (which thus made a draw/recovery unlikely to 'save them' from a payout)

        In light of the above, I would seriously advise anyone to reconsider depositing/wagering with them in any amount whatsoever.

        I shall be doing my impersonation of Don Quixote and file a complaint with IBAS but won't expect anything to come of it.
        Comment
        • snook80uk
          SBR Rookie
          • 07-18-07
          • 6

          #5
          Winamax

          I have today (18/07/2007) received a cancelation of my bet with this company.

          I am very annoyed as the time of email received was 18.25 the football match in question started at 15.00

          Bet was placed on 17/07/2007 at 14.44. Plenty of time for them to realise their error.

          There was no explanation except "Fixture error".

          To be fair to them I have sent them a reply asking for an explanation.



          AS FOLLOWS:

          I have had heard of bookmakers cancelling bets through a printing error etc.

          I have heard of bookmakers cancelling bets because THEY made a mistake with odds.

          This is the first time I have heard of bookmakers cancelling bets after the event started.

          Seams very strange that this bet was cancelled after event started.

          I dare say that somewhere in the RULES you have a part that says you can cancell bets after the event but this is a definate first for me.

          I received mail that was sent at 18.25 which was after the start of event.

          This didn't even give me time to place bet with you or elswhere.

          Like I say I am sure you have some rule that says you can do this and I would be grateful if you could point it out to me.

          END

          Also they do limit me to a £50 max bet but as they replied to the mail when I questioned this I suppose this isn't ground for complaint.

          But I would like to know how a company accepts deposits of over £100 then limits you to £50.

          Anyway I will keep you posted if I get a reply.

          I have also notified them about being in the Red Zone.

          snook80uk
          Comment
          • snook80uk
            SBR Rookie
            • 07-18-07
            • 6

            #6
            Winamax

            I have so far sent 4 Emails to Winamax. When I joined I did ask a couple of questions (Before I deposited cash) and they always replied.

            They even replied the same day when I asked about the £50 bet limit.

            Maybe they don't want to reply!

            Will keep you posted

            Snook80uk
            Comment
            • chachi
              SBR MVP
              • 02-16-07
              • 4571

              #7
              No surprise to their lack of response I must say ...

              After reviewing the specifics with IBAS I've been requested to file a formal complaint ...
              Comment
              • snook80uk
                SBR Rookie
                • 07-18-07
                • 6

                #8
                Winamax

                Who is IBAS and how do i complain?
                Comment
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