Pinnacle no longer answering there phones or email?

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  • hmm
    SBR Rookie
    • 01-31-07
    • 6

    #1
    Pinnacle no longer answering there phones or email?
    day 2

  • onlooker
    BARRELED IN @ SBR!
    • 08-10-05
    • 36572

    #2
    I just tried calling them on both numbers, and all I got was a recording. Also said, they are no longer taking phone wagers.
    Comment
    • Scorpion
      SBR Hall of Famer
      • 09-04-05
      • 7797

      #3
      So, are they closing?
      Saturday they posted no lines for 2nd halves for the 1sr three nba games
      Comment
      • onlooker
        BARRELED IN @ SBR!
        • 08-10-05
        • 36572

        #4
        I just sent off a email to them, and will see if they reply. It would suck if they cut off all customer service options.
        Comment
        • Doc JS
          SBR Hall of Famer
          • 09-15-06
          • 6885

          #5
          Pinnacle no longer answering there phones or email?


          Any way you spin it, that can't be a good thing, right?
          Comment
          • goldengoat
            SBR MVP
            • 11-25-05
            • 3239

            #6
            well considering they folded to pressure and no longer serve US customers i could care less if they folded

            as long as all the current customers are paid that is
            Comment
            • BigDog
              SBR Sharp
              • 12-09-05
              • 452

              #7
              Originally posted by goldengoat
              well considering they folded to pressure and no longer serve US customers i could care less if they folded

              as long as all the current customers are paid that is
              I agree with this F**k Pinnacle
              Comment
              • trustbutverify
                SBR High Roller
                • 01-12-07
                • 221

                #8
                This is getting refreakingdiculous. Also- i think Miller either gave up or passed.
                Comment
                • onlooker
                  BARRELED IN @ SBR!
                  • 08-10-05
                  • 36572

                  #9
                  Originally posted by onlòóker
                  I just sent off a email to them, and will see if they reply. It would suck if they cut off all customer service options.
                  Just got a reply from Pinnacle via email. So they are still answering emails. Was about a hour for them to reply.

                  So try resending the email again, maybe they overlooked it.
                  Comment
                  • hmm
                    SBR Rookie
                    • 01-31-07
                    • 6

                    #10
                    Originally posted by onlòóker
                    Just got a reply from Pinnacle via email. So they are still answering emails. Was about a hour for them to reply.

                    So try resending the email again, maybe they overlooked it.
                    They must pick and choose who they want to talk to on the phone and email.

                    csd@pinnaclesports.com is the email I have been using
                    Comment
                    • onlooker
                      BARRELED IN @ SBR!
                      • 08-10-05
                      • 36572

                      #11
                      Thats the email I sent to.

                      I didnt get a answer on the phone, but got the recording about them not accepting phone wagers anymore and US players.
                      Comment
                      • hmm
                        SBR Rookie
                        • 01-31-07
                        • 6

                        #12
                        Originally posted by onlòóker
                        Thats the email I sent to.

                        I didnt get a answer on the phone, but got the recording about them not accepting phone wagers anymore and US players.
                        Well thank you onlòóker for trying and having some sort of luck. I emailed them again from a different email address to see if they will respond.

                        Comment
                        • pags11
                          SBR Posting Legend
                          • 08-18-05
                          • 12264

                          #13
                          not good news at all...
                          Comment
                          • Dark Horse
                            SBR Posting Legend
                            • 12-14-05
                            • 13764

                            #14
                            Originally posted by BigDog
                            F**k Pinnacle
                            Wholeheartedly.
                            Comment
                            • imgv94
                              SBR Posting Legend
                              • 11-16-05
                              • 17192

                              #15
                              F**K Pinnacle is right..
                              Comment
                              • betplom
                                SBR Posting Legend
                                • 09-20-06
                                • 13444

                                #16
                                FWIW, I've been in contact with Pinnacle regularly over the last couple of days due to a problem with an Instadebit transfer I sent to them. No problems here, emails were replied to promptly and they corrected the error.

                                Comment
                                • hmm
                                  SBR Rookie
                                  • 01-31-07
                                  • 6

                                  #17
                                  Ok they finally responded to the "original" email I sent 2 days ago. They said they have to do further research but also claim there phones are working just fine.. I have been on hold currently over 30 minutes listening to some lady talk about no more Americans or phone wagering. I think its just a recording and not a "hold tone".

                                  Comment
                                  • Yoshi
                                    SBR Wise Guy
                                    • 08-29-06
                                    • 548

                                    #18
                                    Originally posted by imgv94
                                    F**K Pinnacle is right..
                                    **** yourself. Pinny gave you U.S. boys the best lines and payouts, until your ****ing war focused gov. forced them to fold, if they dont want to live with the fear to lose everything they earned so far.
                                    Comment
                                    • statguy
                                      SBR Rookie
                                      • 02-05-07
                                      • 44

                                      #19
                                      Long time viewer here, first time poster. This is the message I have been getting from Pinny for TWO WEEKS.....

                                      >>> Due to the large volume of transactions, unfortunately we are still unable to give you an exact timeframe for your check to be delivered. We understand you may have concerns, however, during this extraordinary period, we are asking for your understanding. As soon as your check is sent, you will receive your email with the Federal Express tracking number.


                                      I am the unluckiest guy in the world as I reloaded my Pinny account the day before the bomb dropped and they announced they would not be taking any more bets. I had to wait till the check cleared and by that time, the world must be ahead of me in line for a withdrawal. I may be lucky to see the money again in my lifetime.

                                      SG
                                      Comment
                                      • new2betting
                                        SBR High Roller
                                        • 01-23-07
                                        • 202

                                        #20
                                        I've had zero problems with Pinnacle. In fact I was able to withdraw and it went into my account within minutes.

                                        They always respond to my emails, in fact I deposit more funds with them due to their fast pay-outs and good customer service.

                                        Please note, my point of view is that of a non-US citizen who does not use neteller.
                                        Comment
                                        • Doug
                                          SBR Hall of Famer
                                          • 08-10-05
                                          • 6324

                                          #21
                                          Originally posted by Scorpion
                                          So, are they closing?
                                          Saturday they posted no lines for 2nd halves for the 1sr three nba games
                                          They've been really spotty with that lately. What do non-US players bet on over there.... soccer and what else ? NBA would seem like a mainstay, wouldn't it ?
                                          Comment
                                          • Jay Edgar
                                            SBR MVP
                                            • 03-08-06
                                            • 1576

                                            #22
                                            Originally posted by new2betting
                                            a non-US resident who does not use neteller.
                                            What I wanna be when I grow up (with the edit, that is)
                                            Comment
                                            • Seattle Slew
                                              SBR Hall of Famer
                                              • 01-02-06
                                              • 7373

                                              #23
                                              Keep in mind when a book or money processor exits the US, you can bet they have laid off workers with the significantly reduced volume, making contacting via phones/e-mail more difficult than it used to be.
                                              Comment
                                              • Santo
                                                SBR MVP
                                                • 09-08-05
                                                • 2957

                                                #24
                                                Originally posted by Doug
                                                They've been really spotty with that lately. What do non-US players bet on over there.... soccer and what else ? NBA would seem like a mainstay, wouldn't it ?
                                                Maybe, but probably not second halves in the middle of the night over here.
                                                Comment
                                                • pags11
                                                  SBR Posting Legend
                                                  • 08-18-05
                                                  • 12264

                                                  #25
                                                  so people are waiting over two weeks for payments from pinny?...
                                                  Comment
                                                  • adriano
                                                    SBR MVP
                                                    • 11-10-05
                                                    • 1081

                                                    #26
                                                    I bet exclusively 2nd halves on american sports.

                                                    Maybe it was a software problem, i saw a test line right after that.
                                                    Comment
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