SBR wont help me with my VIP complaint

[sammyb]

It has been 2 months now since sbr told me that they would get to the bottom of my VIP complaint and still no response

I think they are hopeing that I will just go away

[pags11]

sammyb,

hang in there bud...try to PM bill about it...refresh my memory on what happened again?...

[tacomax]

I think they are hopeing that I will just go away

If they wanted that then they'd ban you from the forums and delete any complaints you have made. However, it might be a good idea to contact SBR directly with your issue rather than play this out on the forums.

[tblues2005]

just PM Bill Dozer and he will take care of you. He's a good guy that has help alot of people out!!

[sammyb]

i have allready pm bill twice but still nothing

[bigboydan]

SammyB, Please send your details to: Assistance@SportsbookReview.com

[BuddyBear]

Let me know how i can help Sammy B....

[slash]

This doesn't look good on SBR at all. But it's not the first time that a VIP screw job goes unresolved. Back when Securebuxx folded, a player was scammed out of 1k or so by VIP but nothing happened to their rating.

[bigloser]

VIP issues rarely get resolved

[knicknut]

I had a large dispute with them a few months ago and it took over a month to resolve (and for a while I felt like you did--e-mails to both Bill and VIP were going unanswered). In the end though it was resolved as well as I could have imagined--drop them a line and somebody over there will help.

[Bill Dozer]

It has been 2 months now since sbr told me that they would get to the bottom of my VIP complaint and still no response

I think they are hopeing that I will just go away

Sammy,

You are encouraged to keep the forum posted but send me another email please. I don't have any PMs from you and searching the email you have for the forum doesn't bring up anything on this topic. Apologies if I missed it.

Your original complaint was that your limits were dropped to 200 right after you deposited, you gave up the bonus but had to bet through 1x anyway? If that is the case I would suggest that a prorated bonus (4x? 25% of the rollover?) would be appropriate.

[pags11]

good to see bill on it...

[MBENZ]

Does SBR charge for their help?I know they were insrumental in helping me when I was trying to find another offshore book after getting scammed good by BOS.Never received a bill or invoice from them.Anyway ,I think if these guys are helping for free on disputes,they should be getting thanks....not berated.In case I did'nt mention it before"THANKS DAN AND BILL FOR YOUR ADVISE!!!

[acw]

Your original complaint was that your limits were dropped to 200 right after you deposited,

I guess after at least one bet?

you gave up the bonus but had to bet through 1x anyway?

So VIP decides that they do not want his business, but still require him to bet through 1x his deposit before he may withdraw?

[bigloser]

Does SBR charge for their help?I know they were insrumental in helping me when I was trying to find another offshore book after getting scammed good by BOS.Never received a bill or invoice from them.Anyway ,I think if these guys are helping for free on disputes,they should be getting thanks....not berated.In case I did'nt mention it before"THANKS DAN AND BILL FOR YOUR ADVISE!!!

They werent helping on this that was the point.
SBR did just fine off the affiliate income we brought them, (not sure how they are doing now though )

[bigloser]

Sammy,
Your original complaint was that your limits were dropped to 200 right after you deposited, you gave up the bonus but had to bet through 1x anyway? If that is the case I would suggest that a prorated bonus (4x? 25% of the rollover?) would be appropriate.

Or just let the guy withdraw his money

[Bill Dozer]

If I understand correctly, he already wagered at the lower limits. If so, VIP will likely compensate him when they have his account ID.