5dimes Has the Worst Customer Service

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  • tltaylor89
    SBR Posting Legend
    • 06-19-09
    • 19610

    #1
    5dimes Has the Worst Customer Service
    When you try 2 tell these nitwits something they always dont know or youre not eligible or they cant understand what youre saying.Im gonna take this book for a Half Mil then walk into the sunset always up on them neveer to return.
  • ABEHONEST
    SBR Hall of Famer
    • 06-27-09
    • 9470

    #2
    Originally posted by tltaylor89
    when you try 2 tell these nitwits something they always dont know or youre not eligible or they cant understand what youre saying.im gonna take this book for a half mil then walk into the sunset always up on them neveer to return.
    thank you !
    Comment
    • keyboarding
      SBR Hall of Famer
      • 07-30-09
      • 6817

      #3
      I've had no problems with their online chat support.
      Comment
      • paco
        SBR Aristocracy
        • 05-07-09
        • 62873

        #4
        Come to Rebatewager
        Comment
        • StraitShooter
          SBR Posting Legend
          • 07-22-09
          • 10464

          #5
          I dont know about being the worst

          they can be cold..they are a great out..and they know it
          Comment
          • G's pks
            Restricted User
            • 01-01-09
            • 22251

            #6
            Originally posted by StraitShooter
            I dont know about being the worst

            they can be cold..they are a great out..and they know it


            reminds me of some broad I used to know...
            Comment
            • paco
              SBR Aristocracy
              • 05-07-09
              • 62873

              #7
              Originally posted by G's pks
              [/U][/I][/B]

              reminds me of some broad I used to know...
              I second that
              Comment
              • robmpink
                SBR Posting Legend
                • 01-09-07
                • 13205

                #8
                5 years ago one of their betting clerks said f you to me.

                They are a bunch of dirty scum bags, especially God.
                Comment
                • ABEHONEST
                  SBR Hall of Famer
                  • 06-27-09
                  • 9470

                  #9
                  Originally posted by robmpink
                  5 years ago one of their betting clerks said f you to me. They are a bunch of dirty scum bags, especially God.
                  HUH ?
                  Who's GOD ?
                  Comment
                  • DeeWizzle
                    SBR MVP
                    • 03-08-09
                    • 3316

                    #10
                    Originally posted by ABEHONEST
                    HUH ?
                    Who's GOD ?
                    LL Cool J in that movie In Too Deep.
                    Comment
                    • paco
                      SBR Aristocracy
                      • 05-07-09
                      • 62873

                      #11
                      Originally posted by DeeWizzle
                      LL Cool J in that movie In Too Deep.
                      I love that movie! The black version of Donnie Brasco
                      Comment
                      • DeeWizzle
                        SBR MVP
                        • 03-08-09
                        • 3316

                        #12
                        Originally posted by paco
                        I love that movie! The black version of Donnie Brasco
                        The pool stick scene was brutal tho
                        Comment
                        • Doc JS
                          SBR Hall of Famer
                          • 09-15-06
                          • 6885

                          #13
                          Originally posted by tltaylor89
                          When you try 2 tell these nitwits something they always dont know or youre not eligible or they cant understand what youre saying. Im gonna take this book for a Half Mil then walk into the sunset always up on them neveer to return.
                          No chance! They'll cut your limits LONG before you get up half a mil!!!!

                          Doc
                          Comment
                          • StraitShooter
                            SBR Posting Legend
                            • 07-22-09
                            • 10464

                            #14
                            Originally posted by ABEHONEST
                            HUH ?
                            Who's GOD ?
                            I think he is referring to Tony..runs the joint..known for top 3 worse tudes off shore..but stays out of pr shit..unless it hits the fan
                            Comment
                            • pico
                              BARRELED IN @ SBR!
                              • 04-05-07
                              • 27321

                              #15
                              talk to tony
                              Comment
                              • StraitShooter
                                SBR Posting Legend
                                • 07-22-09
                                • 10464

                                #16
                                Originally posted by pico
                                talk to tony
                                when they tell you that you know you are already screwed
                                Comment
                                • laxdjock
                                  SBR MVP
                                  • 09-15-07
                                  • 4074

                                  #17
                                  They have some good lines, but their CSR are a bit cold and/or pretty useless.
                                  Comment
                                  • Jimmy0607
                                    SBR Hall of Famer
                                    • 04-09-09
                                    • 7785

                                    #18
                                    That tony guy is a ****ing punk I wish I could just kick him in the fuking balls
                                    Comment
                                    • andywend
                                      SBR MVP
                                      • 05-20-07
                                      • 4805

                                      #19
                                      There are only 3 sure things in life:

                                      1. Death
                                      2. Taxes
                                      3. Tony from 5 Dimes being rude to all customers. At first, I thought he had some sort of problem with me personally. I stopped betting at 5 Dimes for a few years and came back. I had another issue and talked with him and it was the same nasty attitude I remembered from years earlier. After reading many postings from other people who have dealt with him, it appears he treats everyone the same.

                                      Out of all the books across the internet, 5 Dimes has the largest array of options (always at very fair prices) with extremely tight spreads. They are a "must have" for any serious bettor though Tony will cut your limits GUARANTEED if you're a winning player.

                                      I'm already down to 50% limits and from what I understand the next cut if it happens will be 20% of the regular limit. If and when that day comes, I'll definitely move on.

                                      5 Dimes huge variety of betting options = A+
                                      Withdrawals processed in a timely manner = A+
                                      Extremely tight spreads with the lowest vig = A+
                                      Having to deal with Tony when it comes to any customer service issue = F

                                      Overall 5 Dimes an "A" book even with the limit cutting and the "Tony" issue.
                                      Comment
                                      • AMBlai01
                                        SBR Hall of Famer
                                        • 09-16-08
                                        • 5882

                                        #20
                                        5 Dimes is a solid book but their customer service has always been shit. Its one of those things you have to deal with if you want to play with them. Yeah it sucks but the book is solid enough that they know they can get away with it because people will still play there...
                                        Comment
                                        • KC
                                          SBR MVP
                                          • 04-12-07
                                          • 1613

                                          #21
                                          They are a top 5 book for sure and I have had no problem with anyone on the phone or live chat.
                                          Comment
                                          • Dark Horse
                                            SBR Posting Legend
                                            • 12-14-05
                                            • 13764

                                            #22
                                            5D CS is fine these days. They were getting a bad reputation and changed their way.
                                            Comment
                                            • sinkhole
                                              SBR High Roller
                                              • 05-30-09
                                              • 116

                                              #23
                                              hahhaha this is funny as I got to talk to Tony a week ago and I was like "wtf is this, is this guy an ass or what..."

                                              my first time using 5dimes and everytime I used the livechat it sucked, they where slow slow slow so I agree about the cs being crap at 5dimes
                                              Comment
                                              • THEGREAT30
                                                SBR Hall of Famer
                                                • 10-04-08
                                                • 8970

                                                #24
                                                They are all bad. When I first started dealing with Betjam like 5 years ago. There service was so bad I almost stopped dealing with them. The Greek to this date still has bad customer service IMO. 5Dimes has good live chat, but I totally believe anyone who says they are bad. They all hate to even think about paying you what you are due.
                                                Comment
                                                • Regul8er
                                                  SBR Posting Legend
                                                  • 11-06-07
                                                  • 10666

                                                  #25
                                                  I second that. I had the toughest time collecting payout from these guys.

                                                  I moved away from 5dimes about 6 months ago, and have been very very please with rebatewager.
                                                  Comment
                                                  • paco
                                                    SBR Aristocracy
                                                    • 05-07-09
                                                    • 62873

                                                    #26
                                                    Rebatewager is the way to go. Best customer service and fastest payouts in the industry
                                                    Comment
                                                    • thespeculator
                                                      SBR MVP
                                                      • 09-09-08
                                                      • 2999

                                                      #27
                                                      Originally posted by Dark Horse
                                                      5D CS is fine these days. They were getting a bad reputation and changed their way.
                                                      my dealings with have been fine, i certainly don't doubt you guys , but i agree with dark horse , the live chat always answers any question i have , as long as a book pays when you are due that is all that matter IMO, the rest is just gravy IMO
                                                      Comment
                                                      • CollegePro
                                                        SBR MVP
                                                        • 02-23-09
                                                        • 4006

                                                        #28
                                                        talk to Pete. I had mixed feeling about their CSR but Pete has been nice all the time. cool dude.
                                                        Comment
                                                        • chance
                                                          SBR Wise Guy
                                                          • 06-16-08
                                                          • 682

                                                          #29
                                                          Most of the time they are very helpfull on live chat. If their is some sort of dispute then it is completely different.
                                                          Comment
                                                          • andrea
                                                            SBR High Roller
                                                            • 10-31-08
                                                            • 145

                                                            #30
                                                            I haven't had any mind cracking conversation with their CS yet so they are still fine for me..
                                                            Comment
                                                            • bettman
                                                              SBR High Roller
                                                              • 05-06-09
                                                              • 144

                                                              #31
                                                              yea i know
                                                              Comment
                                                              • Jimmy0607
                                                                SBR Hall of Famer
                                                                • 04-09-09
                                                                • 7785

                                                                #32
                                                                Their lIve chat is solid , that faggot tony is the problem
                                                                Comment
                                                                • Barbarian
                                                                  SBR Hustler
                                                                  • 02-02-09
                                                                  • 93

                                                                  #33
                                                                  Originally posted by Jimmy0607
                                                                  That tony guy is a ****ing punk I wish I could just kick him in the fuking balls
                                                                  his balls are mine
                                                                  remember this asshole writing to me:
                                                                  "How about I close your account right now"
                                                                  Comment
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