Pinnacle cashout question

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  • Razz
    SBR Hall of Famer
    • 08-22-05
    • 5632

    #1
    Pinnacle cashout question
    A friend has the following problem regarding a Pinnacle cashout:

    He deposited via e-check before football season, and doesn't really bet much other than football, so he wasn't aware of Pinnacle's change in policy regarding US customers. So he recently requested a cashier's check. He received an e-mail saying it was declined due to delay in payment to US customers. What route does he need to take? I mentioned a book to book transfer, but he didn't really want to do that. Thanks in advance.
  • bigboydan
    SBR Aristocracy
    • 08-10-05
    • 55420

    #2
    Ask for a fedex check.
    Comment
    • pags11
      SBR Posting Legend
      • 08-18-05
      • 12264

      #3
      dan,

      I know he tried requesting a fedex cashier's check withdrawal over the internet but was sent an email saying it was declined...is it possible this was due to him depositing via echeck, like pinnacle has to manually override it?

      I have given him the 800 to call in the morning and just want to help him get his money...anyone else with advice on how to handle it?...
      Comment
      • imgv94
        SBR Posting Legend
        • 11-16-05
        • 17192

        #4
        pags I thought we just talked on the phone about this?

        Our boy has connects over there and this will be resolved.
        Comment
        • pags11
          SBR Posting Legend
          • 08-18-05
          • 12264

          #5
          imgv,

          we did bud...I just emailed ttinco as well...let me know if you hear anything...call me on my cell...
          Comment
          • pags11
            SBR Posting Legend
            • 08-18-05
            • 12264

            #6
            bumping this before I head to bed...any advice is appreciated...
            Comment
            • pags11
              SBR Posting Legend
              • 08-18-05
              • 12264

              #7
              giving it another bump...my buddy is going to check his email and call them during his lunch...will keep you guys updated...anyone with any advice please post it (except for tacomax)...
              Comment
              • bigboydan
                SBR Aristocracy
                • 08-10-05
                • 55420

                #8
                I just assumed that IMG's boy (curious who that is to be honest with you) was taking care of this, but I guess not. Otherwise, I would have looked into this matter myself.

                If this guy needs some assistance he can shoot an email to: Assistance@SportsbookReview.com
                Comment
                • pags11
                  SBR Posting Legend
                  • 08-18-05
                  • 12264

                  #9
                  imgv's boy is ttinco at the rx, but it would be great if you would look into this as well dan...I will email you the info...
                  Comment
                  • pags11
                    SBR Posting Legend
                    • 08-18-05
                    • 12264

                    #10
                    email sent dan...would appreciate it if you could look into this for me...
                    Comment
                    • Chuck Sims
                      SBR MVP
                      • 12-29-05
                      • 3072

                      #11
                      How long of a delay did Pinnacle say? Does not make sense for a WD decline by Pinnacle because of a delay.

                      Pinnalce delays are still weeks faster than shady books like BetRoyal.
                      Comment
                      • bigboydan
                        SBR Aristocracy
                        • 08-10-05
                        • 55420

                        #12
                        Originally posted by pags11
                        imgv's boy is ttinco at the rx, but it would be great if you would look into this as well dan...I will email you the info...
                        we'll look into it pags.
                        Comment
                        • pags11
                          SBR Posting Legend
                          • 08-18-05
                          • 12264

                          #13
                          chuck,

                          that's exactly what I didn't understand...he forwarded me the email and it didn't say that the withdrawal was accepted but delayed, it said that it was declined...have you heard of this before chuck?...

                          dan,

                          thanks bud...get back to us as soon as you can...
                          Comment
                          • Chuck Sims
                            SBR MVP
                            • 12-29-05
                            • 3072

                            #14
                            Never heard of this before. The only thing I can think of is that Pinnacle was declining the cashier's check WD due to the delay and wanting the player to WD by other means.

                            I would of e-mailed Pinnacle immediately right back and asked for clarification. Ask for other WD methods.
                            Comment
                            • Chuck Sims
                              SBR MVP
                              • 12-29-05
                              • 3072

                              #15
                              What about a bank wire? Any updates?
                              Comment
                              • Chuck Sims
                                SBR MVP
                                • 12-29-05
                                • 3072

                                #16
                                bump
                                Comment
                                • pags11
                                  SBR Posting Legend
                                  • 08-18-05
                                  • 12264

                                  #17
                                  chuck,

                                  ironically, my buddy won't return any of my emails, calls or texts...so he either got paid and is pissed at getting me involved (which I think is what has happened) or he didn't get paid and he's pissed at me for getting him involved with pinnacle (possible case)...I will let you guys know when I hear from him...
                                  Comment
                                  • Chuck Sims
                                    SBR MVP
                                    • 12-29-05
                                    • 3072

                                    #18
                                    pags11, thats too bad your friend is ignoring all your attempts to reach him. I usually have no use for those kind of friends. Pinnacle is indeed taking quite a long time for check withdraws. One player has been waiting 2 weeks. Others reporting the same.
                                    Comment
                                    • pags11
                                      SBR Posting Legend
                                      • 08-18-05
                                      • 12264

                                      #19
                                      chuck,

                                      we played ball together in college and he really is a good friend...I finally got a hold of him again today and he told me he was making another payout request and would keep me updated...just sucks that I went through all of the work to help him out and he was "busy at work during the week"...
                                      Comment
                                      • Chuck Sims
                                        SBR MVP
                                        • 12-29-05
                                        • 3072

                                        #20
                                        Thanks for the update pags11.
                                        Comment
                                        • pags11
                                          SBR Posting Legend
                                          • 08-18-05
                                          • 12264

                                          #21
                                          not a problem chuck...will keep you updated my friend...
                                          Comment
                                          • pags11
                                            SBR Posting Legend
                                            • 08-18-05
                                            • 12264

                                            #22
                                            good update...my buddy's payout was processed on Sunday...so everything is good!...still not sure exactly what the hang-up was, but he's in line to get paid...thanks...
                                            Comment
                                            • Chuck Sims
                                              SBR MVP
                                              • 12-29-05
                                              • 3072

                                              #23
                                              The line is long at Pinnacle. Thanks for the update pags11
                                              Comment
                                              • pags11
                                                SBR Posting Legend
                                                • 08-18-05
                                                • 12264

                                                #24
                                                no problem chuck...I think the problem stemmed in that he didn't request an echeck payout (which is the method he deposited)...he also didn't get his sign-up bonus (which I explained to him he didn't meet the rollover requirement and he was cool with)...
                                                Comment
                                                • statguy
                                                  SBR Rookie
                                                  • 02-05-07
                                                  • 43

                                                  #25
                                                  I just got my fedex tracking number from Pinny today. Took 24 days....
                                                  Comment
                                                  • pags11
                                                    SBR Posting Legend
                                                    • 08-18-05
                                                    • 12264

                                                    #26
                                                    that frickin' stinks statguy...at least you know it's on the way...
                                                    Comment
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