5dimes done with US market Sept 25th *Merged Threads*

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  • Hman
    SBR Posting Legend
    • 11-04-17
    • 21429

    #2171
    Originally posted by FullStrength
    Today marks a significant milestone for the 5Dimes brand.

    5Dimes has entered into a settlement agreement with the U.S. Attorney for the Eastern District of Pennsylvania (EDPA) that will allow the Company to apply to enter the legal, regulated U.S. gaming industry under a new corporate structure, free and clear of any restrictions on the use or transfer of its assets and in full compliance with U.S. law.

    This settlement agreement is a direct result of Laura Varela’s extraordinary cooperation to resolve the criminal investigation and clear the Company. The cooperation did not include disclosing information or identities of any customers.

    To our U.S. customers, thank you for your patience and cooperation. The decision to suspend betting for U.S. customers on September 21, 2020, was a direct result of this settlement agreement with the EDPA. We recognize that the timing was less than ideal, but it was out of our control.

    As a reminder, September 25, 2020 was the last day that U.S. customers were able to request payouts using our regular payment methods available in the system. We want to assure all U.S. customers who requested payouts by September 25, 2020, that your payments are being processed and should arrive in the next seven days.

    For U.S. customers who did not request their funds by September 25, 2020, your funds will be transferred to Epiq, a U.S.-based claims administrator, who will seek to deliver the funds to the account holder. Epiq will have a dedicated website
    www.PlayerRefund.com
    – and they will post a notice on October 1, 2020.

    We look forward to relaunching 5Dimes as a sportsbook and casino in the legal, regulated U.S. market and bringing the same great experience to all our customers.


    For more information about the settlement agreement, read our official press release
    5Dimes Reaches Settlement with U.S. Prosecutors.


    For any media inquiries, please contact John Lovallo at
    jlovallo@levick.com or Phil Elwood at media5Dimes@levick.com.


    — Management of 5Dimes

    This was posted already

    Going to merge thread with existing 5dimes
    Comment
    • LLXC
      SBR Hall of Famer
      • 12-10-06
      • 8972

      #2172
      Requested 9/21 with TraceID 2003xxxx
      They updated it today (10/1) to include the $0.26 that I was missing in the amount and now my TraceID is 2007xxxx.

      Hopefully they acknowledge that my payout request occurred prior to the 9/25 date.
      Comment
      • badgerdad08
        SBR Rookie
        • 08-26-13
        • 31

        #2173
        Originally posted by brr3321
        Anybody with any good news of receiving a payout today ? Need a little encouragement

        In their statement they did say as long as you requested by the 25th
        Yes, just received my final payout. Requested September 20. Email verification on September 29. Bitcoin.
        Comment
        • DoucheBagWhoBets
          SBR High Roller
          • 09-14-20
          • 143

          #2174
          [QUOTE=blcktan22;29751029]
          Originally posted by DoucheBagWhoBets
          Did I just receive the Email of death?
          ========================
          Did you request before/on or after Sept 25th?
          My original request was before September 25th. Then I won money AFTER the 25th, twice. The money was won on Futures, true winners + some "no-action". I had THEM change the amount of the request. Was told this would NOT hurt me or lose my place in line. "Hurt", meaning 5D will send the money.

          My friend submitted his before the 25th, also got the same email.

          Therefore, I'm guessing this email does not mean I'm getting 3rd party paid.

          On the flip side, the 3rd party might not be bad. Somebody needs to send the dough.
          Comment
          • blcktan22
            SBR Rookie
            • 09-23-20
            • 47

            #2175
            Just received my payout. In the future, might be better to just drive/fly to a state with SB. A lot less stress and anxiety. good luck everyone!
            Comment
            • Wrongside
              SBR MVP
              • 09-26-15
              • 3579

              #2176
              Originally posted by Hman
              This was posted already

              Going to merge thread with existing 5dimes
              Comment
              • DontTailMe
                SBR MVP
                • 03-24-19
                • 2897

                #2177
                Originally posted by DoucheBagWhoBets
                Disagree. They may have paid out 50% of the players, and pocketed the other 50%. Makes them sort of look good. Am I gonna be able to walk to the Defunded, burned down Police Station and get my money?
                If they screw over half their customers, they'll get the same negative publicity as they would have if they screwed everyone over. So they will have paid out those millions for zero benefit. It doesn't make sense. Either they want a respectful break or they don't.
                Comment
                • brr3321
                  SBR Rookie
                  • 09-29-20
                  • 22

                  #2178
                  Just got paid 10,128 on 10/1

                  Submitted request 9/20, got verification email the 29th, received funds today

                  Thank god I was starting to lose hope
                  Comment
                  • RedApples
                    SBR Wise Guy
                    • 10-02-18
                    • 721

                    #2179
                    No one got a cash out today? I am also still waiting. Guess they are too busy celebrating and writing up their successes.
                    Comment
                    • RedApples
                      SBR Wise Guy
                      • 10-02-18
                      • 721

                      #2180
                      Originally posted by brr3321
                      Just got paid 10,128 on 10/1

                      Submitted request 9/20, got verification email the 29th, received funds today

                      Thank god I was starting to lose hope
                      Oh wow nice good job. They r back in the office.
                      Comment
                      • PAULYPOKER
                        BARRELED IN @ SBR!
                        • 12-06-08
                        • 36584

                        #2181
                        Originally posted by DoucheBagWhoBets
                        Even the Apostle Paul "cast lots" to fill his position for Judas vacancy.
                        No I did not.......
                        Comment
                        • cincinnatikid513
                          SBR Aristocracy
                          • 11-23-17
                          • 45360

                          #2182
                          i see double
                          Comment
                          • PAULYPOKER
                            BARRELED IN @ SBR!
                            • 12-06-08
                            • 36584

                            #2183
                            The fact they are applying for a gambling license on US soil means EVERYONE is gonna get paid
                            so relax and chill out......
                            Comment
                            • DoucheBagWhoBets
                              SBR High Roller
                              • 09-14-20
                              • 143

                              #2184
                              Originally posted by PAULYPOKER
                              The fact they are applying for a gambling license on US soil means EVERYONE is gonna get paid
                              so relax and chill out......
                              The fact they haven't sent my money, means I don't have my money.
                              Comment
                              • PAULYPOKER
                                BARRELED IN @ SBR!
                                • 12-06-08
                                • 36584

                                #2185
                                You'll get it eventually..
                                Comment
                                • DISTROYA
                                  SBR MVP
                                  • 04-26-12
                                  • 2911

                                  #2186
                                  Exactly 10 days from requested received low 1000s BTC payout.
                                  This nightmare chapter is finally over on to the next pathetic low limit paranoid freak book
                                  9/21 request...10/1got
                                  And did not deduct the 3% even though I'm not BTC exclusive
                                  Comment
                                  • DoucheBagWhoBets
                                    SBR High Roller
                                    • 09-14-20
                                    • 143

                                    #2187
                                    nothing today. bye-bye cash
                                    Comment
                                    • DISTROYA
                                      SBR MVP
                                      • 04-26-12
                                      • 2911

                                      #2188
                                      Douche...dont worry it will come. My request was 21st sept just got...when was yours?
                                      Comment
                                      • LLXC
                                        SBR Hall of Famer
                                        • 12-10-06
                                        • 8972

                                        #2189
                                        How long till after the email bitcoin verification did people get their $? In the past it would be within an hour or so, though I assume it’s a lot longer now.
                                        Comment
                                        • DoucheBagWhoBets
                                          SBR High Roller
                                          • 09-14-20
                                          • 143

                                          #2190
                                          Originally posted by DISTROYA
                                          Douche...dont worry it will come. My request was 21st sept just got...when was yours?
                                          **** BREAKING NEWS ****
                                          Just got the email "Action Required"

                                          gave them my bit long address for BTC
                                          gave them acct
                                          gave them pin

                                          soon baby, soon.
                                          Comment
                                          • MontyParlay
                                            SBR Rookie
                                            • 09-30-20
                                            • 1

                                            #2191
                                            Made an account after reading this thread and worrying for a solid week on whether payout would happen. After about 10 days, it was processed.

                                            Requested btc payout on 9/20, called them to do phone verification on 9/23, received email verification on 9/29 (it went to spam) and finally got payout ~24 hours later on 9/30. Lots of calls and live chats in between nearly every day.

                                            Definitely seems like they are paying people - it will just take time.
                                            Comment
                                            • Tbe123123
                                              SBR Rookie
                                              • 09-09-20
                                              • 36

                                              #2192
                                              Made a request on the 19th, but had to cancel and make another one on the 24th as I used the same BTC address. Made a pho e verification on the 30th.

                                              Just got off the phone with customer service, and they said to try and wait 1-2 more days for an email. They also said that they have to try and make all payouts by Wednesday.
                                              Comment
                                              • goduke
                                                SBR Posting Legend
                                                • 02-17-10
                                                • 11580

                                                #2193
                                                Originally posted by jjgold
                                                They are going to get a quick surprise there’s no money in USA regulated Sportsbooks it’s so low meaning the margin Compared to 70 to 80% off shore profit
                                                From what it sounds like though I think the wife wanted this so she could go back to the US. I don’t think she cares about the End result of the company as much
                                                Comment
                                                • Simplicity8
                                                  SBR Rookie
                                                  • 02-22-10
                                                  • 5

                                                  #2194
                                                  Requested payout of $1440ish on 9/21.
                                                  Called in to check up on it and complete phone verification on 9/26.
                                                  Received payout of $1370ish on 10/3. Had no pending bets.
                                                  Calling in now to figure out why I received less than my account balance.
                                                  Last edited by Simplicity8; 10-03-20, 10:58 AM. Reason: Made amounts less specific. They charged me a 5% fee for not completing a rollover. I'm not happy about this.
                                                  Comment
                                                  • qwertvt
                                                    SBR MVP
                                                    • 12-04-09
                                                    • 1419

                                                    #2195
                                                    Requested payout 09/21.

                                                    Received today- 10/03

                                                    Note - Original request denied because I didn’t have the DBA turned on.
                                                    Comment
                                                    • handbanana
                                                      SBR Rookie
                                                      • 12-04-11
                                                      • 3

                                                      #2196
                                                      9/21 and 9/23 requested three payouts with trace IDs of 2003x and 2004x for a total over 20k.

                                                      9/30 got phone call and email confirmations.

                                                      10/2 got payout emails, with btc reaching my addresses a few hours later.

                                                      FYI, I submitted two btc addresses between the three payout requests. They ended up merging two of the payouts into one.
                                                      Comment
                                                      • HossWilbur
                                                        SBR MVP
                                                        • 10-18-15
                                                        • 2236

                                                        #2197
                                                        Requested payout on 9/22. Received phone call today verifying account information, payment was sent/received 5 minutes later.
                                                        Comment
                                                        • redclaw32
                                                          SBR Rookie
                                                          • 09-08-20
                                                          • 17

                                                          #2198
                                                          9/26 requested, paid today, trace ID 2005. Finished!
                                                          Comment
                                                          • PAULYPOKER
                                                            BARRELED IN @ SBR!
                                                            • 12-06-08
                                                            • 36584

                                                            #2199
                                                            Originally posted by PAULYPOKER
                                                            The fact they are applying for a gambling license on US soil means EVERYONE is gonna get paid
                                                            so relax and chill out......
                                                            Told ya so........
                                                            Comment
                                                            • PAULYPOKER
                                                              BARRELED IN @ SBR!
                                                              • 12-06-08
                                                              • 36584

                                                              #2200
                                                              All you all who got paid 5 figures and up are most likely gonna here from the IRS no matter what 5Dimes
                                                              says..
                                                              Comment
                                                              • DoucheBagWhoBets
                                                                SBR High Roller
                                                                • 09-14-20
                                                                • 143

                                                                #2201
                                                                Originally posted by PAULYPOKER
                                                                All you all who got paid 5 figures and up are most likely gonna here from the IRS no matter what 5Dimes
                                                                says..
                                                                Still waiting for my dough. Got the *** Last Email *** on Friday.

                                                                Could careless about the IRS. I can deduct losses then.
                                                                Comment
                                                                • shocka1212
                                                                  SBR Posting Legend
                                                                  • 10-06-12
                                                                  • 16788

                                                                  #2202
                                                                  Took me over a week and a half but got it all
                                                                  Comment
                                                                  • Tbe123123
                                                                    SBR Rookie
                                                                    • 09-09-20
                                                                    • 36

                                                                    #2203
                                                                    I received my final payment today.

                                                                    -Requested on 9/24 (originally requested on 9/19, but had to cancel request and get requeued because I put the same BTC address as my first withdrawal)

                                                                    -Chat support said I did not need to do a phone verification. I did online chat multiple times and each rep told me that as I had done a phone verification for a previous withdrawal recently.

                                                                    -Nothing was updating in terms of the status and I saw newer trace ID's here getting paid, so I called customer service and they did a phone verification with me on 9/29 and said I should see an email in 1-2 days.

                                                                    -Did not get any email, so I called this morning. The representative said she saw my request there and was going to ask a manager to verify and pay me out, and said she couldn't promise it'd be processed right away, but would be in 1-2 days.

                                                                    -Minutes after the call I received an email saying my BTC withdrawal has been processed and I received it in my wallet today.



                                                                    So, I would definitely suggest if you've had a payout request pending since 9/24 or around that time to make sure to call, and see if a representative can try and get it processed immediately for you.
                                                                    Comment
                                                                    • stflush
                                                                      SBR Rookie
                                                                      • 09-24-20
                                                                      • 6

                                                                      #2204
                                                                      Originally posted by Tbe123123
                                                                      I received my final payment today.

                                                                      -Requested on 9/24 (originally requested on 9/19, but had to cancel request and get requeued because I put the same BTC address as my first withdrawal)

                                                                      -Chat support said I did not need to do a phone verification. I did online chat multiple times and each rep told me that as I had done a phone verification for a previous withdrawal recently.

                                                                      -Nothing was updating in terms of the status and I saw newer trace ID's here getting paid, so I called customer service and they did a phone verification with me on 9/29 and said I should see an email in 1-2 days.

                                                                      -Did not get any email, so I called this morning. The representative said she saw my request there and was going to ask a manager to verify and pay me out, and said she couldn't promise it'd be processed right away, but would be in 1-2 days.

                                                                      -Minutes after the call I received an email saying my BTC withdrawal has been processed and I received it in my wallet today.



                                                                      So, I would definitely suggest if you've had a payout request pending since 9/24 or around that time to make sure to call, and see if a representative can try and get it processed immediately for you.
                                                                      Thanks for the feedback. My request was also on 9/24 and I did phone verification on 9/29 but had not seen a verification email or any other emails. Called after seeing this post and was told they would work on paying it out in the new few hours and I got the payout within an hour.
                                                                      Comment
                                                                      • DoucheBagWhoBets
                                                                        SBR High Roller
                                                                        • 09-14-20
                                                                        • 143

                                                                        #2205
                                                                        The Eagle Has Landed !!!!!!! Got my money. Yes, it's my money now, because they sent it. Thanks Tony! 3-weeks of stress for a big chunk of change, at least for me it is. Just under 5-digits of dough.

                                                                        The Big Douche Bag Who Bets is now happy. Someone had to be last to the lifeboats, glad their was funds left to get paid out.
                                                                        Comment
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