1. If you gave them a BTC address which has already been used on the blockchain for another transaction, cancel and request a new payout wt a different address.
2. Call 5Dimes payouts department and ask to complete phone verification ahead of time.
3. Check your inbox / spam folder every day for verification email from 5Dimes. If people around your request date are getting paid, contact them and ask if they've sent an email that you somehow missed. They have email communication issues from time to time, and if you don't respond within 48 hours, they'll cancel your request.
Comment
BearLukin
SBR Rookie
09-12-20
7
#1858
Originally posted by 70'sMan
I had the same issue and they combined mine. My payment just transferred so I am done and out. Paid in full.
I had the same address and they used it for 3 separate deposits within minutes. last TraceID paid was 20019292
Comment
DoucheBagWhoBets
SBR High Roller
09-14-20
143
#1859
This is it, going under 9/24. Are all your futures graded? Mine are not, got two very juicy parlays waiting. Was told "Manager" guarantees will be done in the morning.
Comment
unlearn
SBR Hall of Famer
03-22-14
9043
#1860
Originally posted by Brock Landers
Did you have to do anything in the meantime?
Any communication, etc?
Just the email verification which I received last night and got paid about 15 hours after that. No phone verification for this payout. Also BTC exclusive if that matters
Comment
blcktan22
SBR Rookie
09-23-20
47
#1861
Originally posted by BearLukin
I had the same address and they used it for 3 separate deposits within minutes. last TraceID paid was 20019292
Thanks for the information. Helpful to know where they are in the payments with the traceID.
Comment
DoucheBagWhoBets
SBR High Roller
09-14-20
143
#1862
My number is significantly less than that, unreal.
Hoping your 1st request was way less than the 20019292
Comment
Skidcom
SBR MVP
11-17-06
1796
#1863
Still waiting. 2 small requests in. First one was cancelled because they told me they had been sending the confirmation email repeatedly but apparently comcast email addresses no longer work. Even though I had received an email to that address from them the day before. I was instructed to give them a gmail address. Changing to a gmail address of course eliminated my original request from over 2 weeks ago and this action reset the clock. New bitcoin request is now 8 days old. 2nd one (because of season bet refunds) submitted Sunday. I called and gave them the phone confirmation but still waiting on the email confirmation. The new gmail address is working. I asked what happens if I am not paid by the 25th and was told (actually he kept talking over me) that I will get paid....over....and over.... and over again. I was very polite. We'll see. I'll post when/if payment is received.
Comment
DoucheBagWhoBets
SBR High Roller
09-14-20
143
#1864
Not looking good
Comment
konck
SBR Posting Legend
10-17-06
12554
#1865
Sportsbook Wagering Suspended
Sportsbook wagering has been suspended. Please contact customer service for more information.
Comment
Otters27
BARRELED IN @ SBR!
07-14-07
30760
#1866
This thread probably has a lot of people joining SBR just like the sportsbook.com debacle in 07
Comment
HedgeHog
SBR Posting Legend
09-11-07
10128
#1867
Originally posted by DontTailMe
1. If you gave them a BTC address which has already been used on the blockchain for another transaction, cancel and request a new payout wt a different address.
2. Call 5Dimes payouts department and ask to complete phone verification ahead of time.
3. Check your inbox / spam folder every day for verification email from 5Dimes. If people around your request date are getting paid, contact them and ask if they've sent an email that you somehow missed. They have email communication issues from time to time, and if you don't respond within 48 hours, they'll cancel your request.
What is the phone # for the 5D Payout Dept? Last time I just responded to the email they sent, which I retrieved from my junk mail.
Comment
DoucheBagWhoBets
SBR High Roller
09-14-20
143
#1868
Originally posted by HedgeHog
What is the phone # for the 5D Payout Dept? Last time I just responded to the email they sent, which I retrieved from my junk mail.
800-430-5896, press 2 payouts. Good luck, you'll need it.
Please send my money.
Comment
blcktan22
SBR Rookie
09-23-20
47
#1869
Originally posted by BearLukin
I had the same address and they used it for 3 separate deposits within minutes. last TraceID paid was 20019292
What was the lowest TraceID out of BTC payments that got paid?
Comment
Deceptakhan
SBR High Roller
12-26-12
161
#1870
btc adress got rejected, input a new adress and have to start the whole process over, i have to call back in and do another phone verification, this is such horse shit, im sarting to think ill never get my money, i started this on 9/12, such horse shit, can you imagine if it was this difficult to put money IN 5DIMES?
Comment
pokerdevil
SBR Sharp
04-20-16
433
#1871
For the record - 5Dimes graded my Tampa Bay Rays AL East futures as winners last night
And I got a $3k payout a few days ago
So let's pump the brakes on saying everyone is going to get screwed
Comment
Deceptakhan
SBR High Roller
12-26-12
161
#1872
i wasnt saying everyone was getting screwed, but for me, this has been a nightmare, i knew id have to jump through some hoops but this is pretty ridiculous, iv been on live chat or on the phone almost every day for 10 days
Comment
DoucheBagWhoBets
SBR High Roller
09-14-20
143
#1873
Originally posted by pokerdevil
For the record - 5Dimes graded my Tampa Bay Rays AL East futures as winners last night
And I got a $3k payout a few days ago
So let's pump the brakes on saying everyone is going to get screwed
You know why Tampa Bay was graded a winner? Because they clinched. Imagine that. You win a bet, it's graded as a winner.
Has your Chicago Cubs or Minnesota been graded a winner? That's a different story, they haven't clinched.
Been waiting 2 weeks for stuff to be graded, cancelled, or whatever they are going to do on futures.
This is the last day to request payout.
Been waiting 2 weeks for my payout.
Comment
Sam Odom
SBR Aristocracy
10-30-05
58063
#1874
Originally posted by DoucheBagWhoBets
You know why Tampa Bay was graded a winner? Because they clinched. Imagine that. You win a bet, it's graded as a winner.
Comment
blcktan22
SBR Rookie
09-23-20
47
#1875
Anyone get email verification this morning?
Comment
DoucheBagWhoBets
SBR High Roller
09-14-20
143
#1876
Originally posted by blcktan22
Anyone get email verification this morning?
Nope. No email today.
I've done the phone verification, and they confirmed that fact to me.
Been waiting for 2-weeks.
Waiting for the email.
Waiting for my dough.
Waiting for futures to be graded.
Awesome, huh?
Comment
blcktan22
SBR Rookie
09-23-20
47
#1877
Originally posted by DoucheBagWhoBets
Nope. No email today.
I've done the phone verification, and they confirmed that fact to me.
Been waiting for 2-weeks.
Waiting for the email.
Waiting for my dough.
Waiting for futures to be graded.
Awesome, huh?
Hopefully, it will be soon for you. Is your trace ID close to the one stated earlier?
Comment
buckeyez1fan
SBR Sharp
11-23-13
321
#1878
Has anybody requested money on 9/14 or later got paid? Just trying to figure out the queue.
Comment
Ian
SBR Hall of Famer
11-09-09
6088
#1879
I got paid last night. Here's what I did.
1) Requested btc withdrawal
2) As futures were graded and voided I would have live chat add my balance to my withdrawal amount
3) Contacted live chat every day and asked if there was anything I could do to speed up my withdrawal
4) Eventually live chat told me to call and verify payout info & also confirmed I am btc exclusive
5) Wait
6) After 11 days of this I got paid
Not fun, but I got my money.
Comment
mrpapageorgio
SBR MVP
09-07-17
2974
#1880
Finally got paid today. No confirmation email needed this time, just the payout email. Not including the first request, took 10 days (submitted the 2nd request on the 14th).
Comment
DoucheBagWhoBets
SBR High Roller
09-14-20
143
#1881
I know the process, long time customers and BTC exclusive only.
History:
1) Sent payout request 9/13
2) Did phone verification proactively
3) Balance increased due to 'some cancels' plus some winners MLB
4) Since I had not receive #1 from 9/13, was told in Live Chat, I could increase the amount without losing my queue position
5) I had the Live Chat person update the amount
6) Saw that a new Trace ID was created, BUT the much older number remained below with a "reference"
7) Waited
8) Nothing
9) Now it's 9/24, rest of the futures not graded
Pay me my money please
Grade my futures please
Comment
DoucheBagWhoBets
SBR High Roller
09-14-20
143
#1882
Originally posted by blcktan22
Hopefully, it will be soon for you. Is your trace ID close to the one stated earlier?
My Trace ID starts with # 19, so I'm before those claiming starting with #20
looks like the First come, first served theory not true.
Comment
blcktan22
SBR Rookie
09-23-20
47
#1883
Originally posted by DoucheBagWhoBets
My Trace ID starts with # 19, so I'm before those claiming starting with #20
looks like the First come, first served theory not true.
Once you phone verify, you go to "under review". Maybe some of the higher numbers called in to phone verify versus waiting for the phone call. who knows??? hard to tell how they determine who gets paid when.
Comment
Tbe123123
SBR Rookie
09-09-20
36
#1884
Originally posted by Ian
I got paid last night. Here's what I did.
1) Requested btc withdrawal
2) As futures were graded and voided I would have live chat add my balance to my withdrawal amount
3) Contacted live chat every day and asked if there was anything I could do to speed up my withdrawal
4) Eventually live chat told me to call and verify payout info & also confirmed I am btc exclusive
5) Wait
6) After 11 days of this I got paid
Not fun, but I got my money.
Pretty much how it was for me. I received my payout on the afternoon of the 18th and I requested on the 9th. At this point, I'm just glad I got paid. Pissed off about futures though.
Comment
BearLukin
SBR Rookie
09-12-20
7
#1885
Originally posted by blcktan22
What was the lowest TraceID out of BTC payments that got paid?
lowest ID that was paid - 1136967 - that was requested about 2pm Pacific on 9/13. Hope that helps
Comment
blcktan22
SBR Rookie
09-23-20
47
#1886
Originally posted by BearLukin
lowest ID that was paid - 1136967 - that was requested about 2pm Pacific on 9/13. Hope that helps
Hard to believe that since I have a TraceID from before that that starts with 19... but who knows.
Comment
DoucheBagWhoBets
SBR High Roller
09-14-20
143
#1887
Originally posted by blcktan22
Hard to believe that since I have a TraceID from before that that starts with 19... but who knows.
mine starts with 19 also, from 9/13. Also, mine is 8-digits long. The 1136967 is only 7 digits, so I don't believe it.
Comment
FinalFrontier
SBR Rookie
03-18-11
24
#1888
Got paid today. FINALLY - this is over with.
I missed out on presidential futures after betting on them for the past 2 years. Also missed out on great line on Dodgers to win it all.
So I'm not happy about how they handled the futures. They took a presidential futures from me when they had to know they were getting out of the US market - right before we were notified.
They sent an email with a brand new Trace ID and it appeared they pushed me to the back of the queue since they changed the withdraw request date. Turns out, I had small change (less than $1.00) left in my account greater than my withdraw request and they made a new withdraw request with those added pennies. It wasn't necessary but they were actually just trying to pay me those extra pennies. I'm amazed they went through the trouble with that.
I was told days ago when I called for the phone verify I would have to wait until next week for the verification email. Turns out they just paid me - which backs up my original complaint that the over-the-top verification stuff was b.s.
I think they just want to get rid of us before the 30th.
This was my first withdrawal from 5d and my first BTC withdrawal.
Comment
DoucheBagWhoBets
SBR High Roller
09-14-20
143
#1889
Originally posted by FinalFrontier
Got paid today. FINALLY - this is over with. I will say this about them:
1) I missed out on presidential futures after betting on them for the past 2 years. Also missed out on great line on Dodgers to win it all.
So I'm not happy about how they handled the futures. They took a presidential futures from me when they had to know they were getting out of the US market - right before we were notified.
This AM, they sent an email with a brand new Trace ID and it appeared they pushed me to the back of the queue since they changed the withdraw request date. Turns out, I had small change (less than $1.00) left in my account greater than my withdraw request and they made a new withdraw request with those added pennies. It wasn't necessary but they were actually just trying to pay me those extra pennies. I'm amazed they went through the trouble with that.
I was told days ago when I called for the phone verify I would have to wait until next week for the verification email. Turns out they just paid me - which backs up my original complaint that the over-the-top verification stuff was b.s.
I think they just want to get rid of us before the 30th.
This was my first withdrawal from 5d and my first BTC withdrawal.
Thank. God. It. Over. With.
Interesting, very interesting, because my withdraw amount was modified to include the cents. Maybe there's hope.
Doesn't change the not grading of futures.
Please send my money.
Comment
blcktan22
SBR Rookie
09-23-20
47
#1890
Originally posted by DoucheBagWhoBets
mine starts with 19 also, from 9/13. Also, mine is 8-digits long. The 1136967 is only 7 digits, so I don't believe it.
Maybe mistakenly put the thread ID... but agree with you.