Have you received your money from Pinnacle?

moses millsap · 01-13-07, 10:20 AM

48 hours, did get a BS email from them, here's my reply at the top:

I made a request for a Neteller cashout twice, first being 48 hours ago, and the last one 19 hours ago. I'll put in for another, but what's the point really? It gives me no comfort to make the request, since I'll probably get another email in 24 hour's time telling me something different and to be patient and that I will be paid eventually. Awesome.

Bridgette - - Customer Service <csd@pinnaclesports.com> wrote:
Dear Sir,

Since your deposits were made using NETeller you must also withdraw using NETeller.

You may use the Cashier to request the withdrawal.

Regards,

Customer Service Department
Pinnacle Sports

moses millsap · 01-13-07, 10:23 AM

Of course, my lastest request prior to their email response was a Neteller cashout, which gives me no reason to believe they are trying to pay my account any time soon.

durito · 01-13-07, 11:04 AM

Money is still in my pinnacle account. I`m not in the least worried about getting it, I just have some games I`d like to play today and don`t have quite enough at my other books right now. Hopefully it`s transfered today.

NCAAFB-USA · 01-13-07, 01:46 PM

Still no money. They're not replying to my emails, not answering their phones.

sergfro · 01-13-07, 01:51 PM

2 days now and no return emails and no money in my account....

LVHerbie · 01-13-07, 01:57 PM

I reqeusted a cashout of a small amount thursday morning (around 500)... The only reply I've gotten from them was being told that I couldn't request a book to book transfer since I already requested a cashout to neteller... Seems like it would have took about a much time to put the money in my neteller as reply to my email...

I'm curious, since everyone else seems to be waiting for larger amounts, if anyone else was waiting for a cashout for an amount this low?

bubba · 01-13-07, 02:08 PM

large balance, not even responding to my 3 emails. frustrating

Chuck Sims · 01-13-07, 02:11 PM

The first come first serve seems to be out the window as some players report being paid in 24 hours while others have been waiting 48 hours.

onlooker · 01-13-07, 02:15 PM

They gave me the same stupid reply OWNED. Saying I must request it through echeck since my last deposit, god knows how long ago, was made through echeck. I think its been well over a year ago.

You would figure if they wanted the US Clients out, they would just do the request and get it over with. I dont see the problem of doing the book to book transfer. Now I have to wait another 40 hours for them to do the echeck request.

I think I will just play locally for now and see what happens in the months to come. At least I know where my money will be, in my safe.

WSEX is full juice anyway, I can get that here. Maybe if something comes about, I will depoist back into a offshore book.

TLD · 01-13-07, 02:27 PM

Only been a little less than 24 hours for me.

Withdrawal has not been processed. No e-mail or other acknowledgement of any kind of the request.

moses millsap · 01-13-07, 02:33 PM

Originally posted by onlòóker

They gave me the same stupid reply OWNED. Saying I must request it through echeck since my last deposit, god knows how long ago, was made through echeck. I think its been well over a year ago.

You would figure if they wanted the US Clients out, they would just do the request and get it over with. I dont see the problem of doing the book to book transfer. Now I have to wait another 40 hours for them to do the echeck request.

I think I will just play locally for now and see what happens in the months to come. At least I know where my money will be, in my safe.

WSEX is full juice anyway, I can get that here. Maybe if something comes about, I will depoist back into a offshore book.

I've had that happen before too, you'd figure they would waive that during this time, but of course not. Nothing yet still.

imgv94 · 01-13-07, 02:40 PM

Got my money.. Thank God..

Good luck to everyone who hasn't received theirs yet..

ltkwll · 01-13-07, 02:45 PM

pinnacle

no money...talked to a lady 2 days ago, said they're swamped, etc,...received a reply to my first e-mail...now, nothing...phone just rings, intermittently a voice tells you "all operators are busy", etc...no reply to e-mail...

imgv94 · 01-13-07, 02:47 PM

Originally posted by onlòóker

They gave me the same stupid reply OWNED. Saying I must request it through echeck since my last deposit, god knows how long ago, was made through echeck. I think its been well over a year ago.

You would figure if they wanted the US Clients out, they would just do the request and get it over with. I dont see the problem of doing the book to book transfer. Now I have to wait another 40 hours for them to do the echeck request.

I think I will just play locally for now and see what happens in the months to come. At least I know where my money will be, in my safe.

WSEX is full juice anyway, I can get that here. Maybe if something comes about, I will depoist back into a offshore book.

Had that problem before as well.. TTinCO helped me out and got me my money after Pinnacle told me "no" about 20 times.

slacker00 · 01-13-07, 02:48 PM

I got paid in about 7 hours, but I only had $700 to pay out.

onlooker · 01-13-07, 02:53 PM

Originally posted by imgv94

Had that problem before as well.. TTinCO helped me out and got me my money after Pinnacle told me "no" about 20 times.

Im not even going to go through with it, its taking them to long to reply right now. So I will just get my money in hand, and go from there. I'll let the heat die down a bit in the offshore world before I jump back in. If it does die down.

LVHerbie · 01-13-07, 03:02 PM

Originally posted by LVHerbie

I reqeusted a cashout of a small amount thursday morning (around 500)... The only reply I've gotten from them was being told that I couldn't request a book to book transfer since I already requested a cashout to neteller... Seems like it would have took about a much time to put the money in my neteller as reply to my email...

I'm curious, since everyone else seems to be waiting for larger amounts, if anyone else was waiting for a cashout for an amount this low?

Just received my 500 cashout like 50ish hours later... I just put my third request 15 mins... not sure if that helped or not but seems to be alot of people at therx who had success putting in multiple requests in... Best of luck to everyone else...

TLD · 01-14-07, 03:16 AM

About 36 hours so far for me.

Withdrawal not processed. Withdrawal request in no way acknowledged.

JoshW · 01-14-07, 03:09 PM

I finally got paid. Took three days, but happy it eventually happen.

RickySteve · 01-14-07, 03:10 PM

Received $5K 3 minutes after requesting it this afternoon.

sergfro · 01-14-07, 04:11 PM

got my money today $3k via neteller ...got an email saying another $3k bank transfer has been processed......will have to wait until tuesday to see it in my bank.

NCAAFB-USA · 01-14-07, 05:05 PM

Got paid to Neteller yesterday after 50 hrs, about $6K. Finally got someone on the phone again, who said they had no record of my initial withdrawal request Thurs morning. Went back and forth a while -- they seemed pretty disorganized yet trying to get things done -- and a few minutes after getting off the phone my $$ was in Neteller.

Must say I was pretty hot at them until I got my money. Now I just know I'll miss them. Many players don't realize how much more you win or how much less you lose at 105/100 or 104/100 juice instead of the standard 110/100. The difference is huge. And after crunching my numbers for this past college FB season -- a good one for me -- and seeing how much less I'd have earned at 11/10 juice, I don't think I can go back to 11/10. Hm, what to do now...

trustbutverify · 01-14-07, 05:18 PM

Are You There Pinny?

Waiting for 1k transfer to matchbook- 37 hrs wtf?

TLD · 01-14-07, 07:35 PM

Got paid after 51-52 hours.

They sent it all to Neteller instead of doing some of it as sportsbook transfers, even though that’s how they told me to submit it.

turnip · 01-14-07, 10:11 PM

requested the $400 I won on new england right after the game, paid out at 9:08 pm

Kdawg · 01-15-07, 10:34 AM

I just requested quite a large 5 figure sum from pinny and received it in 40 seconds

Aces · 01-15-07, 11:47 AM

Glad I didn't have any funds there when it all went down. I was going to make a deposit Friday. Just got lucky I guess.

pags11 · 01-16-07, 05:43 AM

glad you didn't have to deal with this fiasco aces...

onlooker · 01-16-07, 11:30 PM

Requested a echeck yesterday, and received a confirmation email a few minutes after I submitted the request. Now I just need to see it in my account balance.

DrSlamm · 01-17-07, 01:02 AM

received 50,000 dollar check today 14 day hold on it when deposited at bank

Korchnoi · 01-17-07, 01:38 AM

about $850 paid in minutes.

slash · 01-17-07, 04:54 AM

My wire finally hit my bank account yesterday... today I get an email from my bank telling me to call them because of "issues with your account that can't be dealt with per email"...

Korchnoi · 01-17-07, 11:39 AM

Originally posted by slash

My wire finally hit my bank account yesterday... today I get an email from my bank telling me to call them because of "issues with your account that can't be dealt with per email"...

OMG, pls keep us posted.

slash · 01-17-07, 11:54 AM

I am non-US so probably doesn't matter much. Not bothering calling them anyway. As long as I can use my bank account as I always do, I don't give a fuk.

onlooker · 01-17-07, 10:25 PM

Originally posted by onlòóker

Requested a echeck yesterday, and received a confirmation email a few minutes after I submitted the request. Now I just need to see it in my account balance.

It hit my bank early this morning. So yes, Ive been paid from Pinnacle.