Hello, first off all I find this forum interesting for me and think that this information will be interesting for other players. My drama story with bet365:
A was playing with bowmans, find there service nice, good software, perfect customer service and so on, my life was nice with them. One perfect moment I try login to bowmans and find that I and my funds was transferred to bet365. I look at SBR forum about information about them, and find a lot of negative, like bet365 give player loose bet he didn’t place and so on. Sure I am not interesting bet with this criminal gays. After review all SBR information I decided withdraw all funds (7298) from them. I contact with them in live chat and give them instructions for bank wire pay out, they processed pay out on 13 dec.. 22 dec. my bank told me that thay get funds 18 dec. (and imedently ask bank of bet365 confirm correct last name) but cant credit my account due to error in my last name. 22 dec. I inform bet365 about error thay make and thay told me that thay put trace (Sharon T: The trace was begun on the 22/12/06.) on this wire and soon all will be good. Today 9 j. I again contact my bank, my bank confirm that thay don’t get answer from bet365 bank and 26 dec. sent funds back. After this a go to bet365 live chat and told them that funds was sent back to them 15 days ago and according to time frame bank rules funds must be on there are bank account. The only one thay say that funds not return to them. Its impossible, I ask them provide me result of trace that thay start 22 dec.. Banks have time frame for all kind of operation, for trace 10 day, now is 18 days how thay start trace. If this true, result that show where are funds mast be in bet365 bank long ago. They have very nice answer about trace:
********: You bank start trace 22 dec., trace have time frame 10 days, now 18 days from trace begin
********: What problem you have look for result of trace?
Sharon T: We are still waiting for further details.
********: Sharon stop wait, banks have rules, max time frame for trace 10 days. Now is 18 days, contact with your bank right now and take result of trace.
Sharon T: I'm sorry for the delay. I’ll be right with you.
Sharon T: The rules are that we can request a trace after 10 days which is what we have done
Very good position we told bank start trace but why our bank don’t give us answer not our problem. I think that thay don’t start any trace 22 dec. as thay say, and ask them sent to me via post copy of bank statement that show that trace was start. There are answer was – terminate chat. When I try speak with them thay always terminate chat. Now is 28 days how I cant get my funds, the only one they always say you mast wait, wait till what? May be some one will work on this problem? This is all my gambling bank and for that reason I lost all action on NCAAF bowls and wild card NFL, this is unbelivible. I wait this for all year and now due to incorrect work of bet365 (******:dont understand I provide incorect last name or this error of bet365?
Victoria A: bet365.) that have raiting A I cant take action. I raed many players reports of bad work and dont understad what the reason for A raiting.
A was playing with bowmans, find there service nice, good software, perfect customer service and so on, my life was nice with them. One perfect moment I try login to bowmans and find that I and my funds was transferred to bet365. I look at SBR forum about information about them, and find a lot of negative, like bet365 give player loose bet he didn’t place and so on. Sure I am not interesting bet with this criminal gays. After review all SBR information I decided withdraw all funds (7298) from them. I contact with them in live chat and give them instructions for bank wire pay out, they processed pay out on 13 dec.. 22 dec. my bank told me that thay get funds 18 dec. (and imedently ask bank of bet365 confirm correct last name) but cant credit my account due to error in my last name. 22 dec. I inform bet365 about error thay make and thay told me that thay put trace (Sharon T: The trace was begun on the 22/12/06.) on this wire and soon all will be good. Today 9 j. I again contact my bank, my bank confirm that thay don’t get answer from bet365 bank and 26 dec. sent funds back. After this a go to bet365 live chat and told them that funds was sent back to them 15 days ago and according to time frame bank rules funds must be on there are bank account. The only one thay say that funds not return to them. Its impossible, I ask them provide me result of trace that thay start 22 dec.. Banks have time frame for all kind of operation, for trace 10 day, now is 18 days how thay start trace. If this true, result that show where are funds mast be in bet365 bank long ago. They have very nice answer about trace:
********: You bank start trace 22 dec., trace have time frame 10 days, now 18 days from trace begin
********: What problem you have look for result of trace?
Sharon T: We are still waiting for further details.
********: Sharon stop wait, banks have rules, max time frame for trace 10 days. Now is 18 days, contact with your bank right now and take result of trace.
Sharon T: I'm sorry for the delay. I’ll be right with you.
Sharon T: The rules are that we can request a trace after 10 days which is what we have done
Very good position we told bank start trace but why our bank don’t give us answer not our problem. I think that thay don’t start any trace 22 dec. as thay say, and ask them sent to me via post copy of bank statement that show that trace was start. There are answer was – terminate chat. When I try speak with them thay always terminate chat. Now is 28 days how I cant get my funds, the only one they always say you mast wait, wait till what? May be some one will work on this problem? This is all my gambling bank and for that reason I lost all action on NCAAF bowls and wild card NFL, this is unbelivible. I wait this for all year and now due to incorrect work of bet365 (******:dont understand I provide incorect last name or this error of bet365?
Victoria A: bet365.) that have raiting A I cant take action. I raed many players reports of bad work and dont understad what the reason for A raiting.
