WagerWeb ripped me off!

Willie Bee · 01-08-07, 02:26 PM

Aaron, welcome to SBR and sorry you're having troubles. Please send the info to assistance@sportsbookreview.com. Thanks, and happy posting

Bill Dozer · 01-08-07, 02:29 PM

Hi aaronb,

Welcome to SBRforum. We already forwarded your email over to Mgt. We should have info from their side in a bit.

pags11 · 01-09-07, 04:14 AM

aaronb,

I hope you get all of this worked out...

patswin · 01-09-07, 08:57 AM

Keep us posted on what is happening. I use wagerweb alot, kind of suprised to see this.

Yoshi · 01-09-07, 09:57 AM

A friend of mine had his limits cut to $250 all around there, after placing ONE bet for 1k that he LOST.

Be careful, this book is either going downhill, or they are really afraid of any big/pro action.

Bill Dozer · 01-09-07, 11:50 AM

aaronb,

We have a 1:00 conference call scheduled with members of mgt. We will be getting to the bottom of this complaint and discussing the "rule".

aaronb · 01-09-07, 11:53 AM

Here's why they confiscated my bonuses and winnings. They sent me an email tell me I'm violating their Bonus Pyramiding rule: http://www.wagerweb.com/promotions/bonus-info.cfm

Which pretty states you can't bet the entire balance of you account ALL the time. A dumb rule if you ask me. But I didn't even break rule. My first bet I placed was the balance of my account, but my second bet was not. That alone means I didn't break the rule, but they still took my money. BEWARE of them!!! DOWNGRADE them!!!

My first bet I placed was $3,000 but my second bet was not. I did not violate their rule if you look at the second bet.

I hope SBR will help me get my money back. But I am not holding my breath. For those you who bet heavy favorites to get trhough a large rollover you should not try that with this book. If you win they'll get you without any warning!

Doug · 01-09-07, 08:35 PM

I never had any problems there, always liked them, in fact ! I've never seen this rules page before. Their own example seems to go over their limits, I've never seen them take 4k+ on stuff.

I used to use them extensively until they recently took away the free half-point they had been giving me for years.

I question when that pyramiding rule started ? I've been cut off from bonuses for a long time there, but that was OK.

I still play there, but only a little now, when they used to be a main book for me.

Doug · 01-10-07, 12:50 AM

Withdrawal is not a verb ! Atleast they didn't spell it "withdrawl".

Referring Non-customers

Referring customers who make one deposit. They then lose or meet rollover requirements, withdrawal their balance and never play again.

Referred players may be required to have up to 21 days of active play before qualifying as a referral.

mapletree · 01-10-07, 01:02 AM

I never have a problem with them. My limit is still high. I recently withdrawl 4k thru neteller with no problem. I'm still playing with them. I dont think downgrade is necessary

pags11 · 01-10-07, 03:10 AM

Bill,

good to see you guys are getting on it...

Catsfan · 01-10-07, 09:47 PM

I've been playing there for a couple of years. I have never had any problems with them whatsoever. Their customer srvice has always been excellent. I hope Bill can get this resolved and get the player his money.

Bill Dozer · 01-11-07, 06:36 PM

We talked at length with WW today and I expect this to be resolved tomorrow. One thing I can say now is funds will not be debited to the current "pyramiding" rule.

aaronb · 01-11-07, 07:09 PM

Thank you for the update. Even if I don't get the funds back or ony part all of it, you and SBR have really impressed me with your efforts. Cheers to Bill and SBR!