Came here looking for some advice, I was recently charged twice for a single deposit, made a deposit for 25, and was charged 50, simply contacted them and they told me it was a mistake and would get fixed, so I went to my bank my bank told me the charge went through, while Diamond told me it was going to go away. And I believe my bank of Diamond Sports book.
After not getting a response I sent another email telling them what my bank said and finally got a response, I sent them them my statement for this month, in which the double charge happened, they keep avoiding the fact and keep telling me to send them my statement from when I 1st opened my account.
To me they are clearly trying to dodge this, any advice on what to do?
After not getting a response I sent another email telling them what my bank said and finally got a response, I sent them them my statement for this month, in which the double charge happened, they keep avoiding the fact and keep telling me to send them my statement from when I 1st opened my account.
To me they are clearly trying to dodge this, any advice on what to do?
