I really like the fact that I can call them and customer service will put me right to the sports wagering department and be able to discuss whether they're going to put up a line on an event I'd like to see . At times, I believe I've gotten the decision maker who sets the line on the phone! If I compare this to Pinny, who of course can only email saying we have not decided on that event, please check our site periodically... I guess every top book has it's strengths, but for bettor who bet on non mainstreams sports, 5 dimes rocks.
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5Dimes CS is one of the worst in the industry.Comment -
Originally posted by RickySteve
i used to think that.. not anymore.
in fact, i left 5dimes for a year or so, almost exclusively because the CS was so damn bad.
Now, i think they have some of the best out there.. LiveChat always works fast, and usually is enough to f=to solve any issues i have.
phone service has improved 10 fold, imo.Comment -
Originally posted by RickySteve
I see, well , I can definitely understand your reasons why.Comment -
A lot of players liked dealing with CS manager Nicole and I believe she is back.Comment
