Is this book correctly rated? NINE.COM

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  • RiverMan
    SBR Hustler
    • 11-30-06
    • 66

    #1
    Is this book correctly rated? NINE.COM
    For 3 days now I have tried to contact nine.com. They are not answering any of my emails, and I cannot get hold of an agent via live help no matter how long I wait. Anyone experiencing the same problems?
    I also could not contact their CS rep, hm
    A book without a decent customer support is an A book?
    I don't get it.


    I was upset, because they never emailed me or called me to tell me my withdrawal was not being cashed out.

    After approving their $15 fee they processed my withdrawal.

    They seem to be very disorganized.
  • Patrick McIrish
    SBR MVP
    • 09-15-05
    • 2864

    #2
    Who has Nine rated as an A book!!?
    Comment
    • Patrick McIrish
      SBR MVP
      • 09-15-05
      • 2864

      #3
      Never mind, I just looked, I can't believe that. I don't know what's going on around here. If Nine is an A book we need to shut this industry down.

      Come on guys, that is just wrong John.
      Comment
      • RiverMan
        SBR Hustler
        • 11-30-06
        • 66

        #4
        Sportsbook Review: Nine

        SBR RATING A

        i just can't wait to see them upgrade to A+ . LOL
        I saw few other bad threads about nine.com from other forums,too.
        something is really wrong here.
        Comment
        • TLD
          SBR Wise Guy
          • 12-10-05
          • 671

          #5
          Nine was taken over recently by VIP. The Nine grade is a reflection of SBR’s opinion of VIP.
          Comment
          • Patrick McIrish
            SBR MVP
            • 09-15-05
            • 2864

            #6
            Originally posted by TLD
            Nine was taken over recently by VIP. The Nine grade is a reflection of SBR’s opinion of VIP.
            VIP is rated as an A+ book, not an A book, obviously just because they been bought out the grades don't have to be the same. If anyone really believes Nine is one of the top 1% of sportbooks in this industry it's their first day on the job. I hope they correct this before people lose faith in the entire ratings guide, they've worked too hard for this.
            Comment
            • RiverMan
              SBR Hustler
              • 11-30-06
              • 66

              #7
              this is pretty scary, Nine.com - Casinomeister's Online Casino and Poker Forum

              here's the original post from the site by "world traveler":
              a friend of mine here in cr just bought a desk top computer from nine.com as they are moving the operation out of cr. On the supposedly clean hard drive were hundreds of credit card fotocopies front and back with matching drivers licences. Anyone who used a cc at nine.com i suggest you cancell your card immediatly. This was just one computer of dozens that have been firesold from those offices.
              Comment
              • jjgold
                SBR Aristocracy
                • 07-20-05
                • 388179

                #8
                Nine.com is no better than a C-
                Comment
                • Bill Dozer
                  www.twitter.com/BillDozer
                  • 07-12-05
                  • 10894

                  #9
                  Nine has received steady upgrades since it was taken over by VIP and VIP phased out the responsibilities of the CR base. The final step was bringing the book on the same platform and to rely on the VIP staff a la BetGameday. If the integration hasn't been seamless and CS issues continue they will be downgraded so keep the feedback coming. It has only been a few weeks since the transfer so maybe the latest upgrade was premature. I know that the player who had to verify he wanted to pay the fee was paid a few minutes after a call as CS said they didn't receive his emails. This thread will be sent off to mgt. as well.
                  Comment
                  • bigloser
                    SBR Wise Guy
                    • 07-19-06
                    • 787

                    #10
                    This rating is clearly incorrect . Nine is worse than VIP and VIP is not A.
                    Why, despite the repeated complaints from posters, most accepted by SBR, is nothing done about their rating ?
                    Comment
                    • Dark Horse
                      SBR Posting Legend
                      • 12-14-05
                      • 13764

                      #11
                      VIP is A+ book that, like Bodog, prefers squares. That shouldn't lower the rating. As to Nine, anybody named Alistair has to be a smooth talker. Otherwise, he'd just be Al.
                      Comment
                      • SBR_John
                        SBR Posting Legend
                        • 07-12-05
                        • 16471

                        #12
                        We constantly debate and examine the ratings. And we disagree often among ourselves. We have kept Nine lower than parent VIP by as much as a grade and a half. Recently, pre move to Curacao, they had done a much better job.

                        While they were in Costa Rica they finally adopted the VIP TOS after much lobbying. We sent to the top the recent comments on CS at Nine. They just moved from Costa Rica to Curacao so some cs glitches are to be expected. Now that the move is finally complete they need to improve cs or their rating will drop.
                        Comment
                        • jjgold
                          SBR Aristocracy
                          • 07-20-05
                          • 388179

                          #13
                          VIP is an A- or B+, main reason is terrible software
                          Comment
                          • RiverMan
                            SBR Hustler
                            • 11-30-06
                            • 66

                            #14
                            hm if it was other book giving clients this kind of service, the rate must've been downgraded to D- right away.
                            What's up with vip and nine?
                            Are they paying SBR that WELL???
                            pay to get good grades.. hm is that what this is about..
                            Comment
                            • Dark Horse
                              SBR Posting Legend
                              • 12-14-05
                              • 13764

                              #15
                              Why don't you hang around a little longer before coming up with accusations? At least you would have a better idea of who you were accusing.
                              Comment
                              • Louie Diamond
                                SBR Hustler
                                • 12-26-05
                                • 56

                                #16
                                Only if A stands for Assholes. They owe me 20 large.
                                Comment
                                • bigboydan
                                  SBR Aristocracy
                                  • 08-10-05
                                  • 55420

                                  #17
                                  They still stiffing you uh Lou.
                                  Comment
                                  • Chuck Sims
                                    SBR MVP
                                    • 12-29-05
                                    • 3072

                                    #18
                                    I can hardly believe Nine is rated "A". Damn they must pay you guys serious referral money. As far as us players. Do not not even think of sending money to these jokers. A losers only joint.
                                    Comment
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