I would like to introduce you the Support / Owner of "A+" rated 5dimes.

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  • Jscarfino
    SBR Rookie
    • 07-05-12
    • 35

    #1
    I would like to introduce you the Support / Owner of "A+" rated 5dimes.
    Summary:
    I am an affiliate for 5dimes I have referred quite a few people and often receive commisions weekly... They do not allow me to play on my affiliate account (which is the exact same as my players account).. Instead of just allowing to bet/gamble on the affiliate account they make me send an email for a transfer every single week.. Which is not that big of a deal just slightly annoying.. So I simply went to live support to ask why this rule is in place? Why cant I simply gamble from my affiliate account or can we make it so the comissions go straight to my players account so I can avoid the hassle of sending in an email every single week.. Here is how the convo went:


    ** note I talked to two guys before "Tony" who refused to answer me... "Uriel" transferred me to the Manager "Percy" who then transferred me to the Owner / GM "Tony"



    *He transfers me*











    Some real great guys running these sites. I will say the first customer support "Uriel" was much more professional. The second "Percy" was an asshole who refused to answer my question much like "Tony". "Tony" was just as flatout awful representation of the book and I am ashamed to have even referred people to this site.
  • Jscarfino
    SBR Rookie
    • 07-05-12
    • 35

    #2
    Anyone else have AWFUL experinces in live support? THIS IS COMEDY!



    Summary:
    I am an affiliate for 5dimes I have referred quite a few people and often receive commisions weekly... They do not allow me to play on my affiliate account (which is the exact same as my players account).. Instead of just allowing to bet/gamble on the affiliate account they make me send an email for a transfer every single week.. Which is not that big of a deal just slightly annoying.. So I simply went to live support to ask why this rule is in place? Why cant I simply gamble from my affiliate account or can we make it so the comissions go straight to my players account so I can avoid the hassle of sending in an email every single week.. Here is how the convo went:


    ** note I talked to two guys before "Tony" who refused to answer me... "Uriel" transferred me to the Manager "Percy" who then transferred me to the Owner / GM "Tony"



    *He transfers me*











    Some real great guys running these sites. I will say the first customer support "Uriel" was much more professional. The second "Percy" was an asshole who refused to answer my question much like "Tony". "Tony" was just as flatout awful representation of the book and I am ashamed to have even referred people to this site.
    Comment
    • The Giant
      SBR Posting Legend
      • 01-21-12
      • 21480

      #3
      When a book/owner tells you there's a design flaw, and it can't/won't be fixed, there's no reason to argue with them.

      In the end, it seems like you cut off your nose to spite your face.
      Comment
      • Dirty Sanchez
        SBR Posting Legend
        • 03-01-10
        • 16031

        #4
        So you gained what by acting like an egghead?
        Comment
        • gauchojake
          BARRELED IN @ SBR!
          • 09-17-10
          • 34116

          #5
          Seems like a reasonable response to me.
          Comment
          • DiggityDaggityDo
            SBR Aristocracy
            • 11-30-08
            • 81450

            #6
            Comment
            • BigOrange
              SBR Hall of Famer
              • 08-13-09
              • 6745

              #7
              Typical Broke Dikk Non-Pro thread here at SBR!
              Comment
              • Hu$tle
                SBR MVP
                • 03-31-15
                • 1365

                #8
                smh @that chat

                op what part of illegal sports betting do u not understand lol its the wild wild west they have our nuts in their hand
                Comment
                • Itsamazing777
                  SBR Posting Legend
                  • 11-14-12
                  • 12602

                  #9
                  lol buried by tony
                  Comment
                  • jjgold
                    SBR Aristocracy
                    • 07-20-05
                    • 388179

                    #10
                    Lol

                    Get out of here
                    Comment
                    • big joe 1212
                      SBR Posting Legend
                      • 06-01-08
                      • 19380

                      #11
                      I love these tony threads

                      He always puts these clowns in their place
                      Comment
                      • texhooper
                        SBR Posting Legend
                        • 01-05-09
                        • 10001

                        #12
                        Reading this was far superior to this NCAA championship game
                        Comment
                        • MickeyMan
                          SBR Hall of Famer
                          • 10-20-09
                          • 5091

                          #13
                          Tony bent you over no lube, why are you bragging about it?
                          Comment
                          • thellama
                            SBR Wise Guy
                            • 11-27-15
                            • 899

                            #14
                            Tony gives zero fuks dude, you can lay out your argument as coherently and thoughtfully as you want and it doesn't matter. I make a pretty good living, some guy gives me the business and tells me he's going to cost me customers... go for it, I've got plenty of fuking customers already. Go fuk yourself and oh yeah you're not going to cost me customers because your friends probably know what a douchebag you are anyway. And oh yeah, in Tonys case, what you do is illegal and you're bringing up petty bullshit like this. I bet Tony did have a great day. I know I always do too.
                            Comment
                            • cashmoneyholla
                              SBR Wise Guy
                              • 12-19-13
                              • 836

                              #15
                              Wow tony gaped this guy

                              holla
                              Comment
                              • Optional
                                Administrator
                                • 06-10-10
                                • 61658

                                #16
                                Haven't seen a Tony chat log for a while. He's softening up in his old age there actually.

                                Seems like a weird thing to get yourself booted over though. Why cant I do this? You just can't. But why cant I do this? We have old software and this is how it works. But why cant I do this? You just can't, period. Why won't you answer my question? Shall I close your account? But why won't you answer my question?
                                .
                                Comment
                                • Dollars2Donuts
                                  SBR Hall of Famer
                                  • 02-07-13
                                  • 8803

                                  #17
                                  OP, I want to make sure you understand that nobody here is telling you that Tony didn't give you poor customer service....he obviously did. What I can't figure out was why you made a big deal of it?

                                  I have to tell you....if I told one of my customers that something was just not possible and he kept arguing with me....I would love to react in the same way Tony did. Now, I don't....but that's because he and I are wired differently. There was no way you ere getting your way there and you kind of made yourself look a little silly.
                                  Comment
                                  • astro61200
                                    SBR MVP
                                    • 09-15-07
                                    • 4843

                                    #18


                                    You showed him!
                                    Comment
                                    • El Nino
                                      SBR Posting Legend
                                      • 05-03-12
                                      • 18426

                                      #19
                                      <----------------- Team Tony
                                      Comment
                                      • mtneer1212
                                        SBR MVP
                                        • 06-22-08
                                        • 4993

                                        #20
                                        1. You complained about an extremely minor inconvenience. It is an accounting issue. Deal with it.
                                        2. You lost a good out in a world of shrinking good outs.
                                        3. You played the "don't you know who I am?" card, which classifies you as an A-1 douche to begin with
                                        4. Nobody give a flying fukk about your "online presence" or your "twitter followers"
                                        5. You sound like a Democrat complaining about the Electoral College.

                                        Since you are a big twitter guy....... you can interpret this @giantdouchebag #tonydontgive2fukks #yougotowned
                                        Comment
                                        • bosigga
                                          SBR MVP
                                          • 09-26-10
                                          • 1312

                                          #21
                                          Originally posted by texhooper
                                          Reading this was far superior to this NCAA championship game
                                          100%
                                          This thread > the final

                                          Thanks op
                                          Comment
                                          • mngambler
                                            SBR MVP
                                            • 08-01-11
                                            • 2890

                                            #22
                                            Originally posted by Optional
                                            Haven't seen a Tony chat log for a while. He's softening up in his old age there actually.

                                            Seems like a weird thing to get yourself booted over though. Why cant I do this? You just can't. But why cant I do this? We have old software and this is how it works. But why cant I do this? You just can't, period. Why won't you answer my question? Shall I close your account? But why won't you answer my question?
                                            I was going to say normally Tony doesn't even chat that long, its f*ck you, leave then normally lol
                                            Comment
                                            • Foxx
                                              SBR Hall of Famer
                                              • 05-25-11
                                              • 5832

                                              #23
                                              Tony is definitely an a-hole and Jscarfino is definitely an idiot. Pick your battles.
                                              Comment
                                              • mohye1980
                                                Restricted User
                                                • 01-25-14
                                                • 2363

                                                #24
                                                Awesome read. Thanks for posting your ownage. Lol
                                                Comment
                                                • BennyBigNuts
                                                  SBR Hall of Famer
                                                  • 04-16-12
                                                  • 8700

                                                  #25
                                                  Man what an awesome thread this guy made
                                                  Makes an idiot of himself while taking a verbal burial from tony
                                                  Tony is no doubt a piece of shit but you gotta like the guy because of stuff like this
                                                  Comment
                                                  • dealer wins
                                                    SBR Wise Guy
                                                    • 02-03-09
                                                    • 816

                                                    #26
                                                    The OP needs to read "how to win friends and influence people" at least 4 times.
                                                    Comment
                                                    • kidcudi92
                                                      SBR Posting Legend
                                                      • 12-14-11
                                                      • 15434

                                                      #27
                                                      tony kicked ur ball children in
                                                      Comment
                                                      • indio
                                                        SBR Wise Guy
                                                        • 06-03-11
                                                        • 751

                                                        #28
                                                        Originally posted by mtneer1212
                                                        1. You complained about an extremely minor inconvenience. It is an accounting issue. Deal with it.
                                                        2. You lost a good out in a world of shrinking good outs.
                                                        3. You played the "don't you know who I am?" card, which classifies you as an A-1 douche to begin with
                                                        4. Nobody give a flying fukk about your "online presence" or your "twitter followers"
                                                        5. You sound like a Democrat complaining about the Electoral College.

                                                        Since you are a big twitter guy....... you can interpret this @giantdouchebag #tonydontgive2fukks #yougotowned
                                                        This made me giggle like a 7 year old on finger painting day.
                                                        Comment
                                                        • jayc88
                                                          Restricted User
                                                          • 12-30-07
                                                          • 6785

                                                          #29
                                                          Maybe if Tony wouldnt throw out everyone he doesnt like they wouldnt need to steal credit card information every week.
                                                          Comment
                                                          • TheMoneyShot
                                                            BARRELED IN @ SBR!
                                                            • 02-14-07
                                                            • 28672

                                                            #30
                                                            If you couldn't tell Tony was being sarcastic when he said 1990's... something is wrong with you.

                                                            I've spoken to Tony on chat 7 or 8 times lifetime... and if you're professional... he'll be professional.

                                                            Talking to Tony would be the equivalent of talking to Tony Montana.
                                                            Comment
                                                            • Grivas_Digeni
                                                              SBR Hall of Famer
                                                              • 05-08-15
                                                              • 5307

                                                              #31
                                                              You wanna waste my time? Okay. I call my lawyer. He's the best lawyer in Miami. He's such a good lawyer, that by tomorrow morning, you gonna be working in Alaska. So dress warm.

                                                              Originally posted by TheMoneyShot
                                                              If you couldn't tell Tony was being sarcastic when he said 1990's... something is wrong with you.
                                                              I've spoken to Tony on chat 7 or 8 times lifetime... and if you're professional... he'll be professional.
                                                              Talking to Tony would be the equivalent of talking to Tony Montana.
                                                              Comment
                                                              • Cuse0323
                                                                BARRELED IN @ SBR!
                                                                • 12-09-09
                                                                • 30169

                                                                #32
                                                                Tony has a lot of us by the balls. Funny read, though. I'd rather have another out, but there isn't shit out there that I can find, so the asshole gets my money.
                                                                Comment
                                                                • Cuse0323
                                                                  BARRELED IN @ SBR!
                                                                  • 12-09-09
                                                                  • 30169

                                                                  #33
                                                                  Originally posted by Grivas_Digeni
                                                                  You wanna waste my time? Okay. I call my lawyer. He's the best lawyer in Miami. He's such a good lawyer, that by tomorrow morning, you gonna be working in Alaska. So dress warm.
                                                                  Eventually it will probably end somewhat similarly for Tony. I assume he's a fat, ugly, cokehead prick. The software does suck, and takes forever to get your money. He doesn't care, it's his world and we have minimal choices. So, good for him.
                                                                  Comment
                                                                  • tsty
                                                                    SBR Wise Guy
                                                                    • 04-27-16
                                                                    • 510

                                                                    #34
                                                                    thread backfire lol
                                                                    Comment
                                                                    • miltonschwartz
                                                                      SBR Sharp
                                                                      • 02-28-17
                                                                      • 431

                                                                      #35
                                                                      Tony you asshole. Bookmaker fo life
                                                                      Comment
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