From their webpage:
Interbook Transfers allow you to send funds to and from other sportsbooks. Funds are transferred almost instantly, and Matchbook charges no fee for this service. Restrictions: minimum $100 transfer; one time roll over requirement before withdrawing.
Matchbookaccounts@matchbook.com
WSEXaccounts@wsex.com
Pinnacle Sportscsd@pinnaclesports.com
Olympicaccounts@thegreek.com
5 Dimesinfo@5dimes.com
BetJamaicabanking@betjm.com
BetPhoenixaccounts@betphoenix.com
BetCris*csd@betcris.com
I highlighted the necessary parts above. It is a 1x rollover. I completed the 1x rollover from my WSEX account and now they are telling me I need to do 2x. I asked "Christopher" in chat where customers could see this clearly written. Because hey, maybe I didnt see it. He informs me, it is NOT WRITTEN ANYWHERE FOR THE PLAYER TO SEE. The only thing shown is a 1x rollover and now they are not letting me withdraw!!!!!!!!!!!
Mods, PLEASE link this to other appropriate forums like sportsbooks and industry.
Pathetic they were down 4-5 hrs yesterday and try to pull this shit today.
Nevermind.. i posted it over there

Interbook Transfers allow you to send funds to and from other sportsbooks. Funds are transferred almost instantly, and Matchbook charges no fee for this service. Restrictions: minimum $100 transfer; one time roll over requirement before withdrawing.
To transfer funds, simply send an e-mail addressed to both Matchbook and the partnering book. You must include the following information: your name, your username at both books, and the amount you wish to transfer.
Here is the e-mail information for our current interbook partners:
Here is the e-mail information for our current interbook partners:








* includes Bookmaker, BetMaker, and BigonSports. To transfer
I highlighted the necessary parts above. It is a 1x rollover. I completed the 1x rollover from my WSEX account and now they are telling me I need to do 2x. I asked "Christopher" in chat where customers could see this clearly written. Because hey, maybe I didnt see it. He informs me, it is NOT WRITTEN ANYWHERE FOR THE PLAYER TO SEE. The only thing shown is a 1x rollover and now they are not letting me withdraw!!!!!!!!!!!
Mods, PLEASE link this to other appropriate forums like sportsbooks and industry.
Pathetic they were down 4-5 hrs yesterday and try to pull this shit today.
Nevermind.. i posted it over there