Every time I try to log in I get "Wrong username or password." I know the password is right, but it wouldn't accept it and I would have to go into "Lost Password" to reset and make a new password. This new password worked for the first login, and then the next time I come to the site my password is rejected again! This happened 2 or 3 times.
Now, when I try to reset my password, it tells me my information is wrong and won't reset it. I've tried different browsers, checked caps lock, etc. and it's the same every time.
Worst thing is, support is AWOL. I've e-mailed them twice and they haven't responded in over 48 hours. I've tried live support 5 or 6 times, and it just displays "waiting for operator" indefinitely. I'm from the US, so there is currently no call number.
I understand they're probably swamped with the Steelers promo, but I've got $2100 in there that I can't even bet, let alone withdraw, and having that money out of commission on an NFL weekend is a pain (not to mention the small fear that I'll somehow get screwed out of my money on some technicality).
Any suggestions on either the password problem or at least how to get in contact with them? Thanks
Now, when I try to reset my password, it tells me my information is wrong and won't reset it. I've tried different browsers, checked caps lock, etc. and it's the same every time.
Worst thing is, support is AWOL. I've e-mailed them twice and they haven't responded in over 48 hours. I've tried live support 5 or 6 times, and it just displays "waiting for operator" indefinitely. I'm from the US, so there is currently no call number.
I understand they're probably swamped with the Steelers promo, but I've got $2100 in there that I can't even bet, let alone withdraw, and having that money out of commission on an NFL weekend is a pain (not to mention the small fear that I'll somehow get screwed out of my money on some technicality).
Any suggestions on either the password problem or at least how to get in contact with them? Thanks
