They have no # for US and their livechat (which is supposedly for US) i sit there for 2 hours and never get any reply... also 2 days and no reply from any email..
Just a heads up
bigboydan
SBR Aristocracy
08-10-05
55420
#2
Thanks for posting your experiences with them DRSlamm.
sounds like they need to improve on there CS for there U.S. players.
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LVHerbie
SBR Hall of Famer
09-15-05
6344
#3
Yea, I had a similar experience last night in something completely unrelated to this free bet... I chatted a couple weeks before and it couldn't have took more then a couple minutes before I was "talking" to someone... Their support has to be swamped right with this crazy bet they're offering...
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natrass
SBR MVP
09-14-05
1242
#4
Also, Euro service is rubbish.
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pags11
SBR Posting Legend
08-18-05
12264
#5
haven't ever had a problem on their livechat...did get rushed off of the 800 line earlier this year when all of the gambling bill stuff was so big...
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knuckles199
SBR Rookie
09-06-06
2
#6
Found the live chat very responsive and helpful (and I'm based in Ireland).