Looks like the whole BetPhoenix family is down

Mudcat · 01-31-09, 06:15 PM

Maybe this should have been in the Sportsbook & Industry forum. If any mod sees this could you copy it over there too please?

Bluehorseshoe · 01-31-09, 06:18 PM

Line service just posted a message about them having technical difficulty.

This is that time of year for that crap.

bigboydan · 01-31-09, 06:18 PM

Have you tried the Mirror sites yet Mudcat?

HeeeHAWWWW · 01-31-09, 06:27 PM

"Technical difficulty" was their line at first last year when they got DDOSed.

katstale · 01-31-09, 06:31 PM

man its ugly

Mudcat · 01-31-09, 06:48 PM

Originally posted by bigboydan

Have you tried the Mirror sites yet Mudcat?

I am mainly interested in BetOT at the moment and I don't know of a mirror for them. Out of curiosity, I tried the mirrors for Phoenix. No luck. I'm not sure if you can use your BetOT account there anyway.

DMTexas · 01-31-09, 07:03 PM

Sorry for the inconvenience guys,

We ran into some technical difficulties, but no need to worry we are not under any sort of attack.
We have a small army of technicians working on this, our call center is operational, and you can always give us a call. I’m being told our online service should be restored within the next 10 minutes.

Peep · 01-31-09, 07:09 PM

Thanks for the update DMTexas.

robmpink · 01-31-09, 07:14 PM

I've been meaning to deposit there. Whenever i go to live chat w/ a question about the deposit it takes between 10-20 minutes for my simple question to be answered. This happened 4 out of 4 times.

katstale · 01-31-09, 07:44 PM

Originally posted by DMTexas

Sorry for the inconvenience guys,

We ran into some technical difficulties, but no need to worry we are not under any sort of attack.
We have a small army of technicians working on this, our call center is operational, and you can always give us a call. I’m being told our online service should be restored within the next 10 minutes.

Keep them working. not working for me yet

Mudcat · 01-31-09, 07:48 PM

Yeah still down here.

durito · 01-31-09, 07:54 PM

I guess I'll bet at betonline instead, my bets should be accepted by tomorrow morning

harvesters · 01-31-09, 07:58 PM

Back up at sports-1

harvesters · 01-31-09, 08:01 PM

And back down

Mudcat · 01-31-09, 08:49 PM

BetOT is up here at the moment.

DMTexas · 01-31-09, 10:14 PM

We are back up!

To let you all know what happened, we recently did an upgrade to our load balancing server, today with the increased traffic to all of our sites we discovered a bug that has now been fixed, the glitch basically slowed down our servers so some people were able to get in and place wager but for some the system timed out. As I said this has been fixed and everyone should be able to access their accounts, place wager etc.
If anyone continues to have a problem accessing their accounts, please let us know.

Peep · 01-31-09, 11:10 PM

One great thing about it since you have been back up, is THE SITE IS NOT TIMING OUT.

Good work!

Why is it the Greek is the only one with enough brains to leave you logged in? Anytime I have a late bet to make I always go there first.

Timeouts are STUPID. And don't talk to me about cost of bandwidth, I'll talk to you about loss of bets.

Long live the Greek!

Mudcat · 02-01-09, 10:41 AM

I got in a wager no problem late yesterdays and everything is looking good right now.

Looks like we are GO for the Super Bowl.

Peep · 02-01-09, 12:30 PM

Yes, got my first set of bets up there fine.