Sbr site issues: Cannot open matchups

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  • Sharpener
    SBR Hustler
    • 11-30-07
    • 84

    #1
    Sbr site issues: Cannot open matchups
    Is anyine else having trouble this morning opening up the matchups within the live lines section? I click on the matchup icons within each of the matchups and only get a portion of the in formation(top row). The rest is unavailable.

    I am in Vegas today and really needed to be able to view the game specific matchup information for the basketball and NHL games.
  • underdog
    Restricted User
    • 07-02-07
    • 33

    #2
    same problem 4 me
    Comment
    • Richkas
      SBR Posting Legend
      • 02-03-08
      • 19396

      #3
      odds are always phucking up to. It takes forever to load. Still a great product but no good if you cant use it.
      Comment
      • Sharpener
        SBR Hustler
        • 11-30-07
        • 84

        #4
        Any idea who we can contact to resolve the issue on the matchups?
        Comment
        • diogee
          SBR Posting Legend
          • 01-11-08
          • 19477

          #5
          Was having the same problem with the nhl part...would have to click on it a few times before it would finally bring up all the information.
          Comment
          • Sharpener
            SBR Hustler
            • 11-30-07
            • 84

            #6
            I have tried and cannot get into any of them
            Comment
            • Ganchrow
              SBR Hall of Famer
              • 08-28-05
              • 5011

              #7
              Are you referring to the StatFox data (for example here)?
              Comment
              • Ganchrow
                SBR Hall of Famer
                • 08-28-05
                • 5011

                #8
                Originally posted by Sharpener
                Any idea who we can contact to resolve the issue on the matchups?
                Going forward, you can e-mail cs@<a href="http://www.sbrodds.com/"...rodds.com/</a> with any technical difficulties.
                Comment
                • Sharpener
                  SBR Hustler
                  • 11-30-07
                  • 84

                  #9
                  Originally posted by Ganchrow
                  Are you referring to the StatFox data (for example here)?
                  Yes, I cannot get the data from any of the matchups
                  Comment
                  • Ganchrow
                    SBR Hall of Famer
                    • 08-28-05
                    • 5011

                    #10
                    Originally posted by Sharpener
                    Yes, I cannot get the data from any of the matchups
                    Unfortunately, we're unable to reproduce this problem.

                    Could you perhaps post a screen shot along with the URL you're attempting to access?
                    Comment
                    • diogee
                      SBR Posting Legend
                      • 01-11-08
                      • 19477

                      #11
                      Originally posted by Ganchrow
                      Unfortunately, we're unable to reproduce this problem.

                      Could you perhaps post a screen shot along with the URL you're attempting to access?
                      I'm still getting the problem when I go to http://www.sbrodds.com/#/odds/nhl/game/moneyline.html and click on the statistics circle with 3 bars in it next to some of the games. Certain games on the nhl lines work while others are hit and miss. The Cavs/Magic game in the nba won't bring up the full sheet either. Instead of bringing up the full statfox sheet some of them only bring this up:
                      Attached Files
                      Comment
                      • Ganchrow
                        SBR Hall of Famer
                        • 08-28-05
                        • 5011

                        #12
                        Originally posted by diogee
                        I'm still getting the problem when I go to http://www.sbrodds.com/#/odds/nhl/game/moneyline.html and click on the statistics circle with 3 bars in it next to some of the games. Certain games on the nhl lines work while others are hit and miss. The Cavs/Magic game in the nba won't bring up the full sheet either. Instead of bringing up the full statfox sheet some of them only bring this up:
                        Looks to be a problem with the StatFox feed for NHL.

                        I'll have the guys check it out ...
                        Comment
                        • RichardMoss
                          SBR MVP
                          • 11-27-08
                          • 2162

                          #13
                          Functionality of StatFox Sport feed is back to normal. Regarding http://www.sbrodds.com/ content not displaying, the first highly recommended step to follow is clean up the cache of the browser. By this the browser will clean it‘s temporary storage area where frequently accessed data is stored for rapid access.
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