Submitted SBR my Looselines complaint

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  • purecarnagge
    SBR MVP
    • 10-05-07
    • 4843

    #1
    Submitted SBR my Looselines complaint
    I am not paying fee's for a payout when I deposited under the promotion of 100% match on bonus 5x rollover and 1x per month free payout.

    Wish me luck
  • j0hnnyv
    SBR MVP
    • 01-06-09
    • 3620

    #2
    i am not familiar with this book but give us more info. What deposit method did you use? With payout method are you requesting? Did you hit the 5x roll?

    i have never even heard of this book man....lol checkin their site now.
    Comment
    • j0hnnyv
      SBR MVP
      • 01-06-09
      • 3620

      #3
      Bonus Rules


      Man theres some nice broads on this site
      Comment
      • purecarnagge
        SBR MVP
        • 10-05-07
        • 4843

        #4
        Yes before they were taken over which was last week they had 1 free payout per month. Now I'm being told approx 60.00 in fee's to wd 105.00...thats bullshit
        Comment
        • purecarnagge
          SBR MVP
          • 10-05-07
          • 4843

          #5
          any word?
          Comment
          • JBC77
            SBR MVP
            • 03-23-07
            • 3816

            #6
            Originally posted by purecarnagge
            Yes before they were taken over which was last week they had 1 free payout per month. Now I'm being told approx 60.00 in fee's to wd 105.00...thats bullshit
            Yeah, thats not a fee, thats stealing. I might be able to understand a $10 or $15 dollar transaction rip........but a fee that consumes over 50% of the account value. What kind of sh1t is that?
            Comment
            • purecarnagge
              SBR MVP
              • 10-05-07
              • 4843

              #7
              Its not like im not willing to go back...I just gotta pay this 500.00 unexpected doctor bill. Sucks ass
              Comment
              • JBC77
                SBR MVP
                • 03-23-07
                • 3816

                #8
                It's becoming a sad state of affairs for U.S players trying to play offshore. You can count the number of dependable books on one hand and the "fees" seem to get higher every year. SBR does a good job policing whats left but the politicians need to pull their heads out of their collective a$$es, let us f!@#ing pay taxes on what we win and the whole thing would be a totally different ballgame. The gaming operators would be tripping over themselves to gain customers and any transactions fees would be non-existent because there is that much money in this sh1t.
                Comment
                • purecarnagge
                  SBR MVP
                  • 10-05-07
                  • 4843

                  #9
                  Any update?
                  Comment
                  • purecarnagge
                    SBR MVP
                    • 10-05-07
                    • 4843

                    #10
                    found an email and the update is im being ****ed...

                    NO checks, nothing other than ** or ** and the fee's are all excessively high. This is a blantant violation of the rules I deposited under. This is bullshit.

                    This is blantant theft. They should allow me to Withdrawal and close my account.
                    Comment
                    • THEGREAT30
                      SBR Hall of Famer
                      • 10-04-08
                      • 8970

                      #11
                      Thanks Pure because Im looking for a second book and I looked at looselines and Im glad I stayed away. I agree its becoming really a sad state for US customers trying to play offshore. I cant get ******** to go through the last 2 days at a A+ book. As I have stated before I think the end is nearing unless someone comes up with a new deposit and withdrawal method. ** and ** are not my thing. I dont want to be on record for sending 100's of Wire Transfers to Antigua and Nicaragua.
                      Comment
                      • bigboydan
                        SBR Aristocracy
                        • 08-10-05
                        • 55420

                        #12
                        Originally posted by purecarnagge
                        Any update?
                        Not as of yet sir. Their is no set time frames on disputes at all. Some get settled faster than others, so please bare with us while we try and come to a resolution for this issue.
                        Comment
                        • purecarnagge
                          SBR MVP
                          • 10-05-07
                          • 4843

                          #13
                          Lou got back to me...but the book won't back off there fee, although they reduced it to 25.00 that's still 25.00 I shouldn't pay. If they want to charge me a fee, then I will make sure they get there 25.00 worth for it.

                          Reducing there fee's is a joke though thats there regular charge for **/**

                          Whats the point of having B rated companies just steal your money from you on the backend when you withdrawal. ****ing stupid shit.
                          Comment
                          • Richkas
                            SBR Posting Legend
                            • 02-03-08
                            • 19396

                            #14
                            some tight phucks around here.

                            I'd hate to be your waiter in a restaurant.
                            Comment
                            • purecarnagge
                              SBR MVP
                              • 10-05-07
                              • 4843

                              #15
                              After 15 minutes of not answering me...my party left the session...guess what the account isn't closed.


                              Nick: There is no more free-pay per month promotion.
                              Nick: Can I have your account number please?
                              dan: but I wasn't given notification.


                              dan: I'm required to do a 5x rollover

                              dan: I don't think its fair to charge the fee's on a 105 withdrawal.

                              dan: its not my understanding you won't even mail checks!

                              Nick: Yes, once Looselines went under jazzpsorts.com and abcislands.com such of promotions of one free pay-out per months it was cancel.
                              dan: But there was no notification you never told us the customers

                              dan: you will take my money but you won't honor the deal we agreed to!

                              dan: Now what I'm on rollover again?>

                              dan: I understand your wanting to change the business model, but you should still give me the oppurtunity to withdrawal my funds!

                              Nick: Yes, and you can at any time...
                              its just that now you need to pay for the fees.
                              dan: yeah and one of your reps told me it would be 50.00 to withdrawal?

                              dan: 50.00 to withdrawal 105.00

                              Nick: Western Union from $1 to $100 is $25 and Monetgram from $ to $100 is $24 dollars fee.
                              dan: That's still over 1/6th of my money. That's crap. I deposited under a promotion and now your saying that doesn't matter.

                              dan: I mean its not like I can say I only rolled it over 3x pay me

                              dan: How can you say you can't get free payouts. I could understand if I redeposited, but I havent.

                              dan: So why should this change?

                              dan: your stealing from me.

                              dan: If your not going to respond I would like to be transferred to a manager?

                              Nick: Yes, you can reach us back to our business hours from 9am to 4pm and ask for a Manager, He would tell exactly it same thing im explaining to you right now Sir.
                              dan: then close my account.

                              dan: I will never deposit here again and I will make sure I post enough to let everyone what kind of bad business this co mpany is

                              dan: I didn't do a damn thing other than bet with you guys and you lied to me

                              dan: and ****ed me.

                              dan: thats bullshit.

                              Nick: Yes, we can close your account, please reach us back tomorrow after 9am Eastern Standard Time and we will send your money and we will close your account.
                              dan: Why can't you do that now

                              dan: your customer service

                              dan: Do your ****ing job

                              dan: oh wait the bad rep

                              dan: its already started

                              dan: Thanks Pure because Im looking for a second book and I looked at looselines and Im glad I stayed away. I agree its becoming really a sad state for US customers trying to play offshore. I cant get ******** to go through the last 2 days at a A+ book. As I have stated before I think the end is nearing unless someone comes up with a new deposit and withdrawal method. ** and ** are not my thing. I dont want to be on record for sending 100's of Wire Transfers to Antigua and Nicaragua.

                              dan: That already one person who won't deposit here now.

                              dan: so for the past 10 minutes your typing a message to me...are you ever going to spit it out?

                              dan: do your job close my account

                              dan: send the funds **!

                              Your party has left this session.
                              Comment
                              • purecarnagge
                                SBR MVP
                                • 10-05-07
                                • 4843

                                #16
                                Originally posted by Richkas
                                some tight phucks around here.

                                I'd hate to be your waiter in a restaurant.
                                On 45.00 bill I normally pay 60.00... although if a waiter ****s up a bunch I've left them nothing and told there manager horrible service. I also tell there managers when I feel they do exceeding good. I worked in restaurants. I know the expectations, and they ain't easy.

                                I'm a principles kind of guy.
                                Comment
                                • THEGREAT30
                                  SBR Hall of Famer
                                  • 10-04-08
                                  • 8970

                                  #17
                                  Originally posted by Richkas
                                  some tight phucks around here.

                                  I'd hate to be your waiter in a restaurant.
                                  Won money last week huh? Big Man On Campus.
                                  Comment
                                  • purecarnagge
                                    SBR MVP
                                    • 10-05-07
                                    • 4843

                                    #18
                                    Thing that pisses me off is they change there promotions then when I tell them to close my account this morning on the phone they are all like yeah, 1x free deposit is just bad business can't make any money that way.

                                    I told them having -110 juice on all bets must be really hard. Cutting bonuses to 30% max and charging for payouts is really crimping there style when other books do reduce juice and 1x free payout by check 1x per month... Got nothing but my ** information after that....
                                    Comment
                                    • flyingillini
                                      SBR Aristocracy
                                      • 12-06-06
                                      • 41219

                                      #19
                                      unreal screw them
                                      המוסד‎
                                      המוסד למודיעין ולתפקידים מיוחדים‎
                                      Comment
                                      • tomcarter
                                        SBR High Roller
                                        • 11-10-08
                                        • 223

                                        #20
                                        I am confused, are they asking for you to pay 25$ for a moneygram withdrawal,that actually pretty good or are they charging you for a check withdrawal.

                                        bookmaker/dsi ,etc..and most books give one free check withdrawal a month but I haven't heard of any books giving free **/** withdrawals.

                                        what method are you using to withdraw?

                                        I would be really surprised if they didnt just send the check and made you pay a withdrawal fee for a check,this would be a ripoff
                                        Comment
                                        • purecarnagge
                                          SBR MVP
                                          • 10-05-07
                                          • 4843

                                          #21
                                          Originally posted by tomcarter
                                          I am confused, are they asking for you to pay 25$ for a moneygram withdrawal,that actually pretty good or are they charging you for a check withdrawal.

                                          bookmaker/dsi ,etc..and most books give one free check withdrawal a month but I haven't heard of any books giving free **/** withdrawals.

                                          what method are you using to withdraw?

                                          I would be really surprised if they didnt just send the check and made you pay a withdrawal fee for a check,this would be a ripoff

                                          See looselines use to do 1 check per month. Then this whole Jazz is going to take over thing went away so for awhile there they had to ** people free of charge. Now they just aren't honoring the 1x a month free payout promotion. So even though I exceeded my rollover and requested payout they made me 25.00 to wd 105.00...thats alot of money when you think about it in %'s.

                                          I mean its not like I can just stop at 3x rollover and say I'm done give me my money back...

                                          Also the bullshit about bad business model and -110 juice...that was a ****ing good laugh...dude didn't know what else to say than to give me my funds.... Anyways. Its all good I got paid they are thieves in my eyes and until I'm approached about taking my sig down its staying.

                                          Weather people realize it or not people will think twice about depositing there. Its that simple. 25.00 of bad ****ing marketing for them
                                          Comment
                                          • durito
                                            SBR Posting Legend
                                            • 07-03-06
                                            • 13173

                                            #22
                                            is this the first offshore book you've played with?
                                            Comment
                                            • purecarnagge
                                              SBR MVP
                                              • 10-05-07
                                              • 4843

                                              #23
                                              Originally posted by durito
                                              is this the first offshore book you've played with?
                                              negative

                                              bookmaker
                                              justbet
                                              5 dimes
                                              betus
                                              skybook
                                              beted
                                              betruss
                                              looslines


                                              Might be missing a book or two in there. I'm willing to bet -110 as long as I get 1x free payout a month. Usually isn't a problem. Its reduced juice or 1x free payout.

                                              Fact is, we had a promotion a deal or an arrangement and when I want to get paid they ****ing change there mind on it. Keep in mind I already cashed out on them for 565.00. This was futures bets from like week 12 on AFC championship that cashed. Still its bullshit. Yeah its only 25.00 bucks but what happens when its 50 or 80 as I've seen some books try to charge for payouts...
                                              Comment
                                              • SSLP
                                                SBR Hall of Famer
                                                • 02-29-08
                                                • 5232

                                                #24
                                                How much is your payout for ?

                                                You sound like a big player
                                                Comment
                                                • SSLP
                                                  SBR Hall of Famer
                                                  • 02-29-08
                                                  • 5232

                                                  #25
                                                  So all if this is for a $105 cashout?

                                                  Wow you talk a big game and act like a prick now I know why ... hahaha
                                                  Comment
                                                  • Iwinyourmoney
                                                    SBR Posting Legend
                                                    • 04-18-07
                                                    • 18368

                                                    #26
                                                    Lets all pitch in $1 so he will stop. $80+ ** fees are what Im used to when I withdraw
                                                    Comment
                                                    • SSLP
                                                      SBR Hall of Famer
                                                      • 02-29-08
                                                      • 5232

                                                      #27
                                                      I agree Iwin , what a waste of time for $100 payout and $25 cashout fees everybody pays for them.
                                                      Comment
                                                      • biggamer3
                                                        SBR MVP
                                                        • 04-16-07
                                                        • 2163

                                                        #28
                                                        I dont think the dollar amount is relevant here, its the fact that they changed a prearranged agreement without notifying the customers.

                                                        All deposits AFTER the ownership change can be charged the new fees, all previous deposits should have the old free payout.

                                                        Honestly i was going to deposit in this book a few weeks ago and i am glad i didnt after reading reviews here
                                                        Comment
                                                        • THEGREAT30
                                                          SBR Hall of Famer
                                                          • 10-04-08
                                                          • 8970

                                                          #29
                                                          Originally posted by biggamer3
                                                          I dont think the dollar amount is relevant here, its the fact that they changed a prearranged agreement without notifying the customers.

                                                          All deposits AFTER the ownership change can be charged the new fees, all previous deposits should have the old free payout.

                                                          Honestly i was going to deposit in this book a few weeks ago and i am glad i didnt after reading reviews here
                                                          Correct.
                                                          Comment
                                                          • RogueScholar
                                                            SBR Hall of Famer
                                                            • 02-05-07
                                                            • 5082

                                                            #30
                                                            The dollar amount is relevant however since he's choosing to broadcast his dissatisfaction. It's not like purecarnagge is known for being the most pleasant guy here, or even a "stand up" poster. He wants everyone to take him seriously, but making such a big ruckus over $105 just paints him in an even more negative light.

                                                            How could $105 bucks mean that much to someone? If that fell out of my pocket somewhere, I wouldn't even bother retracing my steps to see if I could find it. I'd shrug and move on, that's how insignificant this complaint is.

                                                            Originally posted by StraitShooter
                                                            90% of the guys dont give a shit about your problems..and the other 10 are glad you have them..
                                                            Comment
                                                            • THEGREAT30
                                                              SBR Hall of Famer
                                                              • 10-04-08
                                                              • 8970

                                                              #31
                                                              The dollar amount is irrelevant to me.
                                                              Comment
                                                              • durito
                                                                SBR Posting Legend
                                                                • 07-03-06
                                                                • 13173

                                                                #32
                                                                Sportsbooks changing the rules as they go is normal practice. It sucks. Get used to it or stop playing online. At least you don't have an A- book holding 35k of yours hostage.
                                                                Comment
                                                                • InTheHole
                                                                  SBR Posting Legend
                                                                  • 04-28-08
                                                                  • 15243

                                                                  #33
                                                                  ^ I would be utterly bitter. I give you a ton of credit.
                                                                  Comment
                                                                  • otr
                                                                    SBR Rookie
                                                                    • 01-05-09
                                                                    • 6

                                                                    #34
                                                                    After looselines crashed I had over 4K in there. It took several chat sessions with Jazzsports support to get the first withdrawal out (they only allowe 2.5K per). Even though I have always deposited and withdrewn to Neteller, it went to Moneybookers because they had no money in their NT account. Fees were $35 that time.
                                                                    It then took some more chat sessions to get the remaining funds out - and they apparently raised the fees to $45. In the mean time I once was told "we cannot process your cashout today since we don't have any funds and are waiting for a deposit.". Now I assume and hope they meant to say "..in our NT/MB account", but who knows?
                                                                    Either way, I was too tired to argue about the fees and was just glad to have my money back.
                                                                    Comment
                                                                    • purecarnagge
                                                                      SBR MVP
                                                                      • 10-05-07
                                                                      • 4843

                                                                      #35
                                                                      My cashout was litterally a 10 or 20 buck futures bet. I don't claim to bet the most money here on the board. But I usually have 1k to 3k in play on a given weekend. More if I'm on a winning streak or really like the board.

                                                                      My point is I was ****ed over on WD fee's that shouldn't have even been there to begin with. Its a reasonable complaint.
                                                                      Comment
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