5dimes....

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • bigballa
    SBR Sharp
    • 10-18-12
    • 429

    #1
    5dimes....
    I just wanted to post this chat i had with 5dimes todayand see if anyone else has experienced the level of poor service....the are one of the 'top' books on all the off shore sites so thought it was a good thing but if customer service is this bad its a real concern to think they have my details.....if anyone has an account you should see what you can wager on the college week 1 the mississippi line is still +2 which still isnt right i make them -2.5 even on the road so fill your boots if you can.......

    info: Please wait for a site operator to respond.
    info: You are now chatting with 'Leo'
    Leo: Welcome to our online Customer Service! How may I assist you today?
    5D######: Hi leo i spoke to bruce earlier today about my account, i opened it today and pumped in a little over $150 and wanted 120 on college football week 1 line mississippi +3 and it was limiting me to 24$ he told me to contact again later today to speak to management about why thelimits are so low
    Leo: Can you please confirm your account number and password?
    5D######: 5D#######--########
    Leo: Let me check your account, just a moment please.
    5D######: it says on your site minimum wagers are $50 so even he didnt know what the reason was behind the $24 limit
    Leo: Just a moment, please.
    5D######: yupp no problem leo
    5D######: yoyo leo my hommie are you still there
    Leo: Yes I am here , still checking on this one moment please
    5D######: alright take your time, just wanted make sure you hadnt abandoned me :-)
    5D######: leo my man have we sorted it?
    Leo: Let me transfer you to our general manager
    Leo: Just a moment, please.
    info: Please wait while I transfer the chat to 'Tony'.
    info: You are not currently in a chat session.
    info: You are now chatting with 'Tony'
    Tony: greetings
    5D######: hello tony
    Tony: yes, those are the correct limits for that offering
    5D######: has leo given you the low down?
    Tony: that i have been
    5D######: you cant be serious that your company is called 5dimes and it even says minimum wager is 50$ and i can only have 24 bucks???
    Tony: i can fix that for you
    Tony: lets cut those limits in half for you now
    Tony: anything else i can assist you with today?
    5D######: so how much can i place then now cuz i had deposited a little over 150 and requested 120 but only let me have the 24, was able to place it a few times but surely 24 wasnt the correct limits?
    Tony: to win $20 is the correct limit
    Tony: or go bet it somewhere else
    Tony: oh thats right, we're the only shop out there that has that offering
    5D######: sorry tony not sure why you're speaking to me so rudely?
    Tony: anything else today?
    5D######: could you pass me to a manager please tony
    Tony: i'm the owner
    Tony: you want to go higher, you'll need to speak to god directly
    5D######: alright tony

    surely that is never right???
  • Frisco
    SBR Hall of Famer
    • 02-27-12
    • 6138

    #2
    LOL sorry for your problem but gotta love Tony's dazzling sense of humor
    Comment
    • johnpendred
      SBR Sharp
      • 03-08-13
      • 415

      #3


      must be a bad day for tony
      like frisco said sorry but that is typical for this A+ book
      Comment
      • TheMoneyShot
        BARRELED IN @ SBR!
        • 02-14-07
        • 28672

        #4
        Bigballa do you do a lot of deposits and quick withdrawals? Then lose your remaining balance... Then redeposit and do quick withdrawals again?
        Comment
        • Russian Rocket
          SBR Aristocracy
          • 09-02-12
          • 43910

          #5
          5D######: yoyo leo my hommie are you still there
          Leo: Yes I am here , still checking on this one moment please
          5D######: alright take your time, just wanted make sure you hadnt abandoned me :-)

          Comment
          • stevenash
            Moderator
            • 01-17-11
            • 65681

            #6
            I love Tony
            Comment
            • bigballa
              SBR Sharp
              • 10-18-12
              • 429

              #7
              Originally posted by TheMoneyShot
              Bigballa do you do a lot of deposits and quick withdrawals? Then lose your remaining balance... Then redeposit and do quick withdrawals again?
              nah man this was my first go with 5dimes, weird how you have $50 limits plastered all over your site then have $24 limit...why be the first out if you arent prepared to take money.......
              Comment
              • Mikeyanks23
                SBR MVP
                • 11-30-10
                • 4517

                #8
                Comment
                • No coincidences
                  SBR Aristocracy
                  • 01-18-10
                  • 76300

                  #9
                  Comment
                  • easyliving
                    SBR Hall of Famer
                    • 06-25-12
                    • 8876

                    #10
                    Tony: or go bet it somewhere else
                    Tony: oh thats right, we're the only shop out there that has that offering


                    you can't beat tony.
                    Comment
                    • tropolis
                      SBR Sharp
                      • 12-23-08
                      • 451

                      #11
                      threads like these are why i only will look at 5dimes, and maybe heritage some other times.
                      Comment
                      • houston1
                        SBR Sharp
                        • 04-19-12
                        • 288

                        #12
                        lol, gotta love the God response
                        Comment
                        • Doughboy22
                          SBR MVP
                          • 02-01-12
                          • 4189

                          #13
                          The God line is a classic
                          Comment
                          • firedawg
                            BARRELED IN @ SBR!
                            • 10-08-08
                            • 39219

                            #14
                            penetrate tony
                            Comment
                            • Cuse4tw
                              SBR MVP
                              • 03-16-10
                              • 2895

                              #15
                              TONY IS A FUKKING LEGEND





                              "talk directly to god"
                              Comment
                              • Frisco
                                SBR Hall of Famer
                                • 02-27-12
                                • 6138

                                #16
                                Originally posted by Cuse4tw
                                TONY IS A FUKKING LEGEND





                                "talk directly to god"
                                I would be laughing so hard at that response that it would be impossible to still be upset
                                Comment
                                • sourtwist
                                  SBR Hall of Famer
                                  • 11-10-12
                                  • 9364

                                  #17
                                  You guys serious? You dont see anything wrong with this?
                                  Comment
                                  • Russian Rocket
                                    SBR Aristocracy
                                    • 09-02-12
                                    • 43910

                                    #18
                                    Originally posted by sourtwist
                                    You guys serious? You dont see anything wrong with this?
                                    we do bro, but it's been discussed here about million times and that's why we laugh (do search for older threads, you'll find some fascinating stories about God).
                                    Comment
                                    • tatddy
                                      SBR Posting Legend
                                      • 03-02-10
                                      • 10779

                                      #19
                                      Classic
                                      Comment
                                      • The Samurai
                                        SBR Sharp
                                        • 09-08-12
                                        • 425

                                        #20
                                        Its why I quit betting at that sloppy house. Their CS is shite. That and I travel alot and every time I want to cash they demand a fuggin utility bill. Who carries that kinda shit around in there back pocket?
                                        Comment
                                        • Dirty Sanchez
                                          SBR Posting Legend
                                          • 03-01-10
                                          • 16031

                                          #21
                                          Originally posted by bigballa
                                          nah man this was my first go with 5dimes, weird how you have $50 limits plastered all over your site then have $24 limit...why be the first out if you arent prepared to take money.......
                                          I guess you learned a lesson today didn't you? Tony isn't to be messed with
                                          Comment
                                          • JayLA
                                            SBR Hall of Famer
                                            • 09-11-12
                                            • 7806

                                            #22
                                            this is hilarious.
                                            Comment
                                            • KC
                                              SBR MVP
                                              • 04-12-07
                                              • 1613

                                              #23
                                              Originally posted by The Samurai
                                              Its why I quit betting at that sloppy house. Their CS is shite. That and I travel alot and every time I want to cash they demand a fuggin utility bill. Who carries that kinda shit around in there back pocket?
                                              This is why I switched to Heritage, like 5D lines better but too much nonsense.
                                              Comment
                                              • MUHerd37
                                                SBR Posting Legend
                                                • 10-23-09
                                                • 12816

                                                #24
                                                CS at 5dimes is of course shit. I found that out right when I signed up. Still love the book tho. Just don't fukk with Tony.
                                                Comment
                                                • Dom177
                                                  SBR MVP
                                                  • 09-11-11
                                                  • 1080

                                                  #25
                                                  I'm surprised you ended it with "alright tony"...I would have been FURIOUS
                                                  Comment
                                                  • bigballa
                                                    SBR Sharp
                                                    • 10-18-12
                                                    • 429

                                                    #26
                                                    Originally posted by Dom177
                                                    I'm surprised you ended it with "alright tony"...I would have been FURIOUS
                                                    believe me dom i was furious, thought he was taking the piss though, just some punk 18year old being a smart as$(still think it was, surely 'tony' is just used to scare ppl cant imagine the owner of 5dimes siting on live chat at 4 30 pm on a saturday, saying that though if this is how the C/S is they prolly need all the help in they can get), so thought why waste my time, and emailed instead, that didnt get me anywhere either and the dude said 'tony' was the boss and limits were cut to 10%.....at that point i searched and found all the dirt.....
                                                    Comment
                                                    Search
                                                    Collapse
                                                    SBR Contests
                                                    Collapse
                                                    Top-Rated US Sportsbooks
                                                    Collapse
                                                    Working...