BetRoyal – Reliably Unreliable

[ourbet]

This maybe a rhetorical question but why does BetRoyal (SBR C-) even bother to post “Withdrawal Rules” when every time I ask for payment; and I mean EVERY friggin' TIME – they never, EVER, EVER pay me within their timescale? Instead I always get the run-around with lip service and bullshit answers!

Do they treat everybody like this?

[isetcap]

If by everybody, you mean myself and yourself, I can say with 100% accuracy; Yes. I'm really quite amazed they have been gifted with a C-

[JoshW]

These days a book paying out at all is good if you aren't a top rated book. :|

[Bill Dozer]

Ourbet,

Royal says your funds will be in your Neteller in 10 minutes.

[Illusion]

Hong long did you end up waiting in total ourbet?

[ourbet]

Ourbet,

Royal says your funds will be in your Neteller in 10 minutes.

Whoa! Incredible!! Thanks Bill!!!

[ourbet]

Hong long did you end up waiting in total ourbet?

Okay we're talking about payment back to Neteller here Illusion; I'm okay with the 24-48 hour timescale they give when you call in BUT the fact is they have always managed to drag out this process to more like 8 or 9 days.

The excuse I get is that their (BetRoyal's) hands are tied and although they are able to make payment, for some reason Neteller is unable to process it. FWIW when I initially tackled Neteller about this matter, I was politely advised that BetRoyal was being “a little economical with the truth”.

[Illusion]

Okay we're talking about payment back to Neteller here Illusion; I'm okay with the 24-48 hour timescale they give when you call in BUT the fact is they have always managed to drag out this process to more like 8 or 9 days.

The excuse I get is that their (BetRoyal's) hands are tied and although they are able to make payment, for some reason Neteller is unable to process it. FWIW when I initially tackled Neteller about this matter, I was politely advised that BetRoyal was being “a little economical with the truth”.

It's amazing how fast you got your money after you went to the forums. I'm glad everything worked out.

[hanco21]

Okay we're talking about payment back to Neteller here Illusion; I'm okay with the 24-48 hour timescale they give when you call in BUT the fact is they have always managed to drag out this process to more like 8 or 9 days.

The excuse I get is that their (BetRoyal's) hands are tied and although they are able to make payment, for some reason Neteller is unable to process it. FWIW when I initially tackled Neteller about this matter, I was politely advised that BetRoyal was being “a little economical with the truth”.

Royal telemarketed me yesterday so they were obviously on the phones trying to get funds.

[ourbet]

It's amazing how fast you got your money after you went to the forums. I'm glad everything worked out.

Yes it is and although I must have read it 100 times and more, I am truly grateful that SportsbookReview.com exists.

If it hadn't have been for SBR I would have been 'creamed' by the likes of the late SunsetSports and BetOnStars and my arbing enterprise would have been killed-off in its infancy.

Being fair to BetRoyal, I have ALWAYS found their customer service to be extremely polite but the bottom line is if they never follow through, how do they expect this not to taint the customer's (me in this case) perception of them?

Anyway, "Thanks" for your kind remark Illusion and "Thank you" too for there being a Sportsbook Review!

[Chuck Sims]

It taints what little reputation BetRoyal has left. They must lose tons of customers with their stall policy. As long as swindler extraordinaire Nevtej Kohli controls the money, your funds are at risk.

[yokspot]

I'm really quite amazed they have been gifted with a C-

I checked out their rating the other day and was also surprised, particularly in the light of SBR's turmoils of a couple of years ago. However, after speaking to Chester at Royal about the Aces bailout issue, I'm less surprised. They've obviously got extremely competent people in the right places right now.

[slash]

I checked out their rating the other day and was also surprised, particularly in the light of SBR's turmoils of a couple of years ago. However, after speaking to Chester at Royal about the Aces bailout issue, I'm less surprised. They've obviously got extremely competent people in the right places right now.

LOL!!! Are you calling them extremely competent because they might bail out players?

[yokspot]

No, I'm calling the employee I spoke to extremely competent based on our conversation.

[isetcap]

I wish some of those extremely competent people would complete my cashout which has now extended over 7 months.

[ourbet]

I wish some of those extremely competent people would complete my cashout which has now extended over 7 months.

That's an absolute disgrace.

[Bill Dozer]

Iset,

Have you been receiving weekly max payouts since we last spoke?

[isetcap]

Iset,

Have you been receiving weekly max payouts since we last spoke?

I received one right after you contacted them, but nothing since. Another one payment month...

[isetcap]

That's an absolute disgrace.

It really is. I have always been more than forgiving with this group primarily because I just can't figure out what the hell is going on with them and why they run their business in this manner, but I'm about to just close my eyes and ears and start screaming scam.

There are so many things they do that lead me to believe they won't be around for another 6 months, but then there are other things that happen that lead me to believe they are poised to be a respectable player among the big boys.

As far as I can tell, nothing has gotten any better recently.

[Bill Dozer]

Royal has promised $2K Thursday, $2K Friday and $2k the following week via *******. Let's see how they do.

[isetcap]

Royal has promised $2K Thursday, $2K Friday and $2k the following week via *******. Let's see how they do.

That would really be wonderful.

Thanks, Bill.

[pags11]

anyone that has an account at this place, needs to withdraw their funds immediately and find another book...I know guys like isetcap know this, but damn these guys are crooked...

[ourbet]

There are so many things they do that lead me to believe they won't be around for another 6 months, but then there are other things that happen that lead me to believe they are poised to be a respectable player among the big boys.

You know, you're so right. I mean look at their Web site. IMHO it's pretty cool; nice design, clear, clean look and very easy to navigate...it looks so professional. Their lines are competitive, their bonuses are great and then you have their customer service; who have always been friendly and polite (to me at least).

Now if only they could return your money as fast as they accept it!

[isetcap]

You know, you're so right. I mean look at their Web site. IMHO it's pretty cool; nice design, clear, clean look and very easy to navigate...it looks so professional. Their lines are competitive, their bonuses are great and then you have their customer service; who have always been friendly and polite (to me at least).

Now if only they could return your money as fast as they accept it!

You said it. It's all about the money with them. Seems they are quite proficient in just about every other area.

[isetcap]

Royal has promised $2K Thursday, $2K Friday and $2k the following week via *******. Let's see how they do.

Royal delivered the first two payments on Thursday. Just one more to go.

Thanks, Bill.

[spliff]

good to hear. Nice work Bill!

[kypreanus]

This is my 1st post here, and after seeing RoyalBet getting C- (they should get an F) I had to comment.

You said it. It's all about the money with them. Seems they are quite proficient in just about every other area.

You are absolutely right. Money number 1. To get your money, they will do all kind of things - call you offering a ´great bonus´, have their act together when you are interacting with them the 1st time. After they have your money and you want it back, thats a whole another story as I have discovered. They will do ALL the possible tricks before even considering giving back your money. I feel your pain isetcap and the rest you of you out there. Luckily some mods have been able to help you. I guess the bad publicity is costing them more.

I read a story of a guy who worked for BetRoyal and the story quite frankly opened my eyes. The stuff they pull off is incredible. If you wanna read the story, you can find it here:

http://p090.ezboard.com/frakpakmanfrm105.showMessage?topicID=159.topic

On Casino Meister´s (www.casinomeister.com) forum they are on the black list. They had threatened one of their customers after he tried to withdraw his initial deposit. Here´s the link:

http://www.casinomeister.com/forums/online-casino-poker-complaints-old-section/10221-threats-betroyal.html

IMHO Betroyal is bull and I would never ever put my money in there.

[ourbet]

A very interesting post (and article) kypreanus. Thank you for posting and I wish you a very warm welcome to this great forum from Thailand!

[isetcap]

Royal has satisfied their debt to me in full.

[ourbet]

That’s great news isetcap; thanks very much for the update.

FWIW I have reports back from two people whom I had previously referred to BetRoyal that they processed a Neteller payout within 24-hours and made a timely payment on a wire transfer too.

Whilst they are still way; WAY out of Pinny’s league when discussing timely payments and appreciating the fact that ‘one swallow doesn’t make a summer’, I thought it my duty to be objective and report the above matter – in a hope that it continues into the future.

Time will tell of course though – as it always does!

[showstopper]

I used to have an account with Royal until it took them a month of crap and hassle to pay me

[ourbet]

Is BetRoyals's Web Site down?

FWIW I’ve been trying to login to my old BetRoyal account on and off for the past 36-hours but all I'm getting is some kind of server error. I’ve also tried calling their toll free number; +1 (800) 818-1000, again without any joy. I’m curious then – those that still have accounts there have you been able to login to BetRoyal recently please?

[pags11]

not sure ourbet...haven't heard much from these scammers lately...

[jumper]

reading this thread and the other one ruined my day yesterday because i would be so very screwed if royal did go under.i was in a bad funk i couldn,t get out of especially losing 2 early games.we have read these same stories for years.my reality,again,is royal pays.yes,it sucks to wait 3 months to collect all they owe but that is the price for receiving the bonus.if you are such a professional gambler that you dont need a bonus stick with pinnacle,mansion,matchbook,cascade,olymp ic,etc...i put in my neteller requests on the days i,m allowed to and the money shows in my neteller the next evening.why harm this already shaky industry by facilitating another collapse on the scale of bos