small business are cutting cost hard...here is a real example

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  • pico
    BARRELED IN @ SBR!
    • 04-05-07
    • 27321

    #1
    small business are cutting cost hard...here is a real example
    small firms are cutting workers like crazy, this small internet company for example: http://soniccameras.com/

    if you call up the free number and press 0 and wait a while, a stressed out pissed off guy will answer the phone. if you ask him about any of the products, he'll just give you one word short answer and hope you would just hang up the phone.

    was ordering a camera there, just want to ask if the basic unit comes with battery...not that it is a stupid question because their website doesn't really say. i can tell he couldn't wait til i get off the phone. i bet he might be the only person working there...and probably is the owner.

    if this is not a recession, this type of customer service attitude won't fly. in this economic situation, it is understandable.
  • Jacey
    SBR Sharp
    • 07-03-08
    • 464

    #2
    Sure you want to shop there





    and

    Ripoff Report on: Sonic Cameras - Sonic cameras soniccameras lied they are tricksters scammers liars cheaters do i need to say anything else marine park new york
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    • EBSB52
      SBR Wise Guy
      • 10-30-08
      • 606

      #3
      Originally posted by pico
      small firms are cutting workers like crazy, this small internet company for example: http://soniccameras.com/

      if you call up the free number and press 0 and wait a while, a stressed out pissed off guy will answer the phone. if you ask him about any of the products, he'll just give you one word short answer and hope you would just hang up the phone.

      was ordering a camera there, just want to ask if the basic unit comes with battery...not that it is a stupid question because their website doesn't really say. i can tell he couldn't wait til i get off the phone. i bet he might be the only person working there...and probably is the owner.

      if this is not a recession, this type of customer service attitude won't fly. in this economic situation, it is understandable.

      So you're gonna make that leap and say they're cutting workers cause a guy was busy? Obee-kbee.
      Comment
      • pico
        BARRELED IN @ SBR!
        • 04-05-07
        • 27321

        #4
        thanks.

        they're scamsters. i was wondering why their cameras was half the price as other places.
        Comment
        • EBSB52
          SBR Wise Guy
          • 10-30-08
          • 606

          #5
          Originally posted by pico
          thanks.

          they're scamsters. i was wondering why their cameras was half the price as other places.
          Yes, it's a conspiracy by the liberals to infiltrate customer svs centers and make people think there is a recession so they can blame the R's and get elected.

          How do you have a bad conversation with a CS rep and infer it's due to a bad economy, recession and subsequent layoffs?
          Comment
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