Hello, this is my story:
25.06.2006 I make withdraw 5k by bank wire from betgameday, in my account history I see that my withdraw was proceced, 30.06.06 I go to my bank for cash that thay sent to me, but my bank told me that betgameday make error in 5 last digit of my account number(I give them correct account number, this was error of betgameday) and my bank 29.06.06 ask bank of betgameday confirm correct account number but have no answer from them till now. I take copy of swift from my bank and sent it to betgameday 30.06.06 at 5 am, and check by live chat that thay get my e-mail, person in live chat confirm that thay get this e-mail and tell me that finance will give answer for my e-mai today but thay dont answer me. In the end af day I contact with them by live chat and thay say me that finance now closed but thay can confirm that thay sent conformation of correct account number to my bank. 03.07.06 my bank told me that thay dont get conformation from betgameday. I sent this info for betgameday and get answer from them:
Dear Elena,
Thank you for contacting Gameday.
First of all we would like to apologize for the delayed response, we needed to check this matter out with our Finance department.
We would like to inform you that we contacted our bank. We are awaiting for the funds to be returned to our account, in order for us to send the funds to the correct banking information. As soon as we receive the funds back, we will notify you by email and we will send it to the correct bank info.
This e-mai mean that I will see fund minimum from 10 days. When I see this I dont belive my eays, I make withdaw, pay fee 40usd for withdraw, betgameday make error in account number and for there are error mast pay I? Every one have finance plans and I was nead this funds at 30.06.06.
From 5 minutes from this email I contact with them by live chat and thay tell my in chat:
Renata : Your bank have been contacted already and they have been provided with the correct info
and I ask them a bout last e-mail and thay told me: that don't worry about that.
In e-mails thay give me one info in live chat another, what thay realy do I dont now.
I belive them and today go to my bank for funds but my bank check and told me that thay have no conformation from betgameday bank. I try to speak about it in live chat, but person in live chat dont want speak about it and terminate chat session.
25.06.2006 I make withdraw 5k by bank wire from betgameday, in my account history I see that my withdraw was proceced, 30.06.06 I go to my bank for cash that thay sent to me, but my bank told me that betgameday make error in 5 last digit of my account number(I give them correct account number, this was error of betgameday) and my bank 29.06.06 ask bank of betgameday confirm correct account number but have no answer from them till now. I take copy of swift from my bank and sent it to betgameday 30.06.06 at 5 am, and check by live chat that thay get my e-mail, person in live chat confirm that thay get this e-mail and tell me that finance will give answer for my e-mai today but thay dont answer me. In the end af day I contact with them by live chat and thay say me that finance now closed but thay can confirm that thay sent conformation of correct account number to my bank. 03.07.06 my bank told me that thay dont get conformation from betgameday. I sent this info for betgameday and get answer from them:
Dear Elena,
Thank you for contacting Gameday.
First of all we would like to apologize for the delayed response, we needed to check this matter out with our Finance department.
We would like to inform you that we contacted our bank. We are awaiting for the funds to be returned to our account, in order for us to send the funds to the correct banking information. As soon as we receive the funds back, we will notify you by email and we will send it to the correct bank info.
This e-mai mean that I will see fund minimum from 10 days. When I see this I dont belive my eays, I make withdaw, pay fee 40usd for withdraw, betgameday make error in account number and for there are error mast pay I? Every one have finance plans and I was nead this funds at 30.06.06.
From 5 minutes from this email I contact with them by live chat and thay tell my in chat:
Renata : Your bank have been contacted already and they have been provided with the correct info
and I ask them a bout last e-mail and thay told me: that don't worry about that.
In e-mails thay give me one info in live chat another, what thay realy do I dont now.
I belive them and today go to my bank for funds but my bank check and told me that thay have no conformation from betgameday bank. I try to speak about it in live chat, but person in live chat dont want speak about it and terminate chat session.