Hello,
I wanted to ask if anyone else is having problems with the William Hill non runner no bet promotion
at the Cheltenham festival. I was placing a lot of bets at Hills because I thought that I will get my money back in case the horse is a non runner for that race.
And for some races they indeed gave me my money back and for other races they don't. The support today told me the following:
"We have reviewed your query and very that all bets made were losing bet. Bets were made as an ante post bet and not made in a non runner money back market. Bets will stand even if the horse is a non runner. As per term of ante post betting:
b. Ante post bets are accepted on the understanding that you will lose your stake if your selection does not participate. No Tattersalls' Rule 4 deductions are made from winning bets except when a runner in a horse race is balloted out."
The "non runner no bet" advertises were made all over the web from all affiliates that are working for William Hill and I made my bets some days after these advertises. So this can't be the problem.
Anyone else is having problems?
Jakomo
I wanted to ask if anyone else is having problems with the William Hill non runner no bet promotion
at the Cheltenham festival. I was placing a lot of bets at Hills because I thought that I will get my money back in case the horse is a non runner for that race.
And for some races they indeed gave me my money back and for other races they don't. The support today told me the following:
"We have reviewed your query and very that all bets made were losing bet. Bets were made as an ante post bet and not made in a non runner money back market. Bets will stand even if the horse is a non runner. As per term of ante post betting:
b. Ante post bets are accepted on the understanding that you will lose your stake if your selection does not participate. No Tattersalls' Rule 4 deductions are made from winning bets except when a runner in a horse race is balloted out."
The "non runner no bet" advertises were made all over the web from all affiliates that are working for William Hill and I made my bets some days after these advertises. So this can't be the problem.
Anyone else is having problems?
Jakomo