Anyone got a pay out recently from BetOnline?

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  • GigaOuts
    SBR Wise Guy
    • 01-02-12
    • 527

    #1
    Anyone got a pay out recently from BetOnline?
    Hi member,

    Yes I am the idiot who bet $2800 on Eric Silva...lol.

    Anyway I have read lot of complains regarding pay out at BetOnline, so I am worry so I decided to make my 1st pay out on 11/13/2012, I really hope it is 3rd party process problem like they claim. So I should be ok using moneybooker(Skrill).
    Here is my chat log:

    Hi! Welcome to BetOnline! How can I help you?
    You are now chatting with Dicky Curtis
    Your Issue ID for this chat is LTK585070996X. Please record it in case of pending issue.
    Dicky Curtis: Thank you for contacting Live Chat Service. How may I assist you today?
    Dicky Curtis: Hello Van
    van phan: Hi Curtis
    Dicky Curtis: How can I assist you?
    van phan: when can i expect my skrill pay out. I need the $$$ for bills this week
    Dicky Curtis: Could you please provide me with your account number and password?
    Your chat transcript will be sent to van?????@yahoo.com at the end of your chat.
    van phan: B??????? but don't know passwd. firefox remember my password
    Dicky Curtis: You have requested your payout on 11/14/2012, it takes 24 hours to be reviewed and then 12-36 hours to be processed
    van phan: can you do the math for me? when should i expect it?
    van phan: 11/15/2012 that is 24hr.
    van phan: Thursday, Friday, Monday = 72hr already.
    Dicky Curtis: One moment please
    van phan: sure
    Dicky Curtis: Thank you.
    Dicky Curtis: You can expect your payout be received by 11/28/2012
    van phan: so what happen to 24hr review and 36hr to be process? How many hr in a day?
    van phan: It take 336hr to get paid? It take less than 15 minutes at pinnacle.
    Dicky Curtis: 4 hours per day, as the payouts are processed between Monday through Friday between 9am and 1pm
    van phan: Haha, that is funny. Do you mind if I post this 'funny' 4hr a day in every sportbook forum?
    Dicky Curtis: You can refer tohttp://www.betonline.ag/rules#payout-rules
    Dicky Curtis: Where you will find :
    Dicky Curtis: 3.Payouts requests are processed Monday through Friday, between 9:00 a.m. ET to 1:00 p.m. ET, excluding holidays.
    van phan: So you are not lying. So you don't mind if I post what is true right?
    Dicky Curtis: Yes you can
    van phan: ok cool. I be back 11/28/12. thank for your time.
    Dicky Curtis: You're welcome!
    Dicky Curtis: Is there anything else I can assist you with at this time?
    van phan: nope.
    Dicky Curtis: Please do not hesitate to contact me again personally, if I can be of further assistance. I will be more than happy to assist you.


    I will update on 11/29/12 if I get my Skrill pay out. thank for reading.

    I am not going to continue to play there with my remaining balance. If I do, I give them a license to 'Free Roll' me.
    If I win more, they continue to stall my pay out request.
    If I lose, now they have a legit reason not to pay me because my balance is 0.

    This is what happen to my $1200 deposit at SBG Global. Three time they said I clear my rollover, 3 times pay out staff said live support staff is wrong I still have so and so rollover left.

    You win, they play the stall tactics card and when
    you lose it all, they don't have to paid you...they do nothing wrong. SBG Global is a scam, they free roll their customer.
    Last edited by GigaOuts; 11-19-12, 10:06 PM.
  • MD
    SBR Hall of Famer
    • 01-31-12
    • 9728

    #2
    Nothing screams "douchebag" like being rude in the support chat.

    Hint: Some guy making a few million a year is stalling your payout, not a support worker making minimum wage.
    Comment
    • GigaOuts
      SBR Wise Guy
      • 01-02-12
      • 527

      #3
      What part am I being rude to support? You sound like the same shill when Fulltilt stall player payout. Am I the only person not getting my payout?

      You are an ignorant fool or shill, that what all those shill/ignorant f*ck say about Ray Bitar and Howard Lederer.
      Errrr,'why would they steal 4-figures from you when they make million in rake a week?"

      You have to be a winning player to cash out high 4-figures to understand the pain of the site not paying in timely manner.
      Last edited by GigaOuts; 11-20-12, 12:13 AM.
      Comment
      • MD
        SBR Hall of Famer
        • 01-31-12
        • 9728

        #4
        Originally posted by GigaOuts
        What part am I being rude to support? You sound like the same shill when Fulltilt stall player payout. Am I the only person not getting my payout?

        You are an ignorant fool or shill, that what all those shill/ignorant f*ck say about Ray Bitar and Howard Lederer.
        Errrr,'why would they steal 4-figures from you when they make million in rake a week?"

        You have to be a winning player to cash out high 4-figures to understand the pain of the site not paying in timely manner.
        Poker was my only source of income until semi-recently, actually, as I have stated before on this forum. Never had payout problems on a poker site, or on a sportsbook. That's not the point, though. The point is that you could have been more polite to the guy with no power who's just doing his job. If you saw some guy being a douchebag to a waiter because the food is bad, you'd think he was an ass, right? Look at it from that perspective.
        Comment
        • GigaOuts
          SBR Wise Guy
          • 01-02-12
          • 527

          #5
          I am not trying to be rude, the guy is helping me. Why should I be rude to him?
          How do you respond if he tells you 4hr = a day?
          Comment
          • sideloaded
            SBR Hall of Famer
            • 08-21-10
            • 7561

            #6
            BO is a semi-scam book
            Comment
            • GigaOuts
              SBR Wise Guy
              • 01-02-12
              • 527

              #7
              Originally posted by sideloaded
              BetOnline is a semi-scam book
              Fixed it for you, for future google search for noobs.
              Last edited by GigaOuts; 11-20-12, 12:54 AM.
              Comment
              • Vaughany
                SBR Aristocracy
                • 03-07-10
                • 45563

                #8
                lol Dicky Curtis
                Comment
                • Crassus
                  SBR MVP
                  • 01-08-12
                  • 1538

                  #9
                  Originally posted by MD
                  Nothing screams "douchebag" like being rude in the support chat.

                  Hint: Some guy making a few million a year is stalling your payout, not a support worker making minimum wage.
                  There is a language barrier going on, I doubt he thought he was being rude.
                  Comment
                  • MD
                    SBR Hall of Famer
                    • 01-31-12
                    • 9728

                    #10
                    Originally posted by GigaOuts
                    I am not trying to be rude, the guy is helping me. Why should I be rude to him?
                    How do you respond if he tells you 4hr = a day?
                    I don't, I accept that there's nothing I can do about it and move on. He can't control any of that.

                    Originally posted by Crassus
                    There is a language barrier going on, I doubt he thought he was being rude.
                    Strongly​ disagree.

                    Dicky Curtis: You have requested your payout on 11/14/2012, it takes 24 hours to be reviewed and then 12-36 hours to be processed
                    van phan: can you do the math for me? when should i expect it?
                    van phan: 11/15/2012 that is 24hr.
                    van phan: Thursday, Friday, Monday = 72hr already.
                    Dicky Curtis: One moment please
                    van phan: sure
                    Dicky Curtis: Thank you.
                    Dicky Curtis: You can expect your payout be received by 11/28/2012
                    van phan: so what happen to 24hr review and 36hr to be process? How many hr in a day?
                    van phan: It take 336hr to get paid? It take less than 15 minutes at pinnacle.
                    Dicky Curtis: 4 hours per day, as the payouts are processed between Monday through Friday between 9am and 1pm
                    van phan: Haha, that is funny. Do you mind if I post this 'funny' 4hr a day in every sportbook forum?
                    Comment
                    • GigaOuts
                      SBR Wise Guy
                      • 01-02-12
                      • 527

                      #11
                      That is ludicrous! the math doesn't add up, and you just accept it. What world do you live on MD?

                      Easy for you to move on, you don't have few g stuck in there.
                      Comment
                      • MD
                        SBR Hall of Famer
                        • 01-31-12
                        • 9728

                        #12
                        Originally posted by GigaOuts
                        That is ludicrous! the math doesn't add up, and you just accept it. What world do you live on MD?

                        Easy for you to move on, you don't have few g stuck in there.
                        I read the deposit and withdrawal procedures on every site I invest money in. Gambling 101.

                        In the event that I did make such an error, I'd politely ask them to clarify.
                        Comment
                        • Crassus
                          SBR MVP
                          • 01-08-12
                          • 1538

                          #13
                          Originally posted by MD
                          I don't, I accept that there's nothing I can do about it and move on. He can't control any of that.



                          Strongly​ disagree.

                          Dicky Curtis: You have requested your payout on 11/14/2012, it takes 24 hours to be reviewed and then 12-36 hours to be processed
                          van phan: can you do the math for me? when should i expect it?
                          van phan: 11/15/2012 that is 24hr.
                          van phan: Thursday, Friday, Monday = 72hr already.
                          Dicky Curtis: One moment please
                          van phan: sure
                          Dicky Curtis: Thank you.
                          Dicky Curtis: You can expect your payout be received by 11/28/2012
                          van phan: so what happen to 24hr review and 36hr to be process? How many hr in a day?
                          van phan: It take 336hr to get paid? It take less than 15 minutes at pinnacle.
                          Dicky Curtis: 4 hours per day, as the payouts are processed between Monday through Friday between 9am and 1pm
                          van phan: Haha, that is funny. Do you mind if I post this 'funny' 4hr a day in every sportbook forum?
                          Don't see the rudeness.
                          Comment
                          • GigaOuts
                            SBR Wise Guy
                            • 01-02-12
                            • 527

                            #14
                            Originally posted by MD
                            I read the deposit and withdrawal procedures on every site I invest money in. Gambling 101.

                            In the event that I did make such an error, I'd politely ask them to clarify.
                            That is very smart of you. Can you do me a favor and read deposit/withdrawal procedures on BetOnline?

                            Where does it says it takes more than 2 weeks to cash out using Skrill?

                            Where does it says it take more than 3 months to cash out using check?

                            You telling me all sport bet sites and poker site don't lies in their faq and terms/condition. So when FullTilt stated they have player fund segregated from business expense, you believe them without a doubt because you 'read' it.

                            You're such a silly goose.
                            Last edited by GigaOuts; 11-20-12, 01:46 PM.
                            Comment
                            • MD
                              SBR Hall of Famer
                              • 01-31-12
                              • 9728

                              #15
                              Originally posted by GigaOuts
                              That is very smart of you. Can you do me a favor and read deposit/withdrawal procedures on BetOnline?

                              Where does it says it takes more than 2 weeks to cash out using Skrill?

                              Where does it says it take more than 3 months to cash out using check?

                              You telling me all sport bet sites and poker site don't lies in their faq and terms/condition. So when FullTilt stated they have player fund segregated from business expense, you believe them without a doubt because you 'read' it.

                              You're such a silly goose.
                              You didn't get lied to, you got loopholed. Difference.

                              It's not a matter of "believing" the terms and conditions, it's a matter of understanding the basic procedures so that I don't end up in a predicament like this one. Your case isn't extraordinary; this is how they handle withdrawals, it seems.
                              Comment
                              • GigaOuts
                                SBR Wise Guy
                                • 01-02-12
                                • 527

                                #16
                                Awesome news for me, I got my low 4-figures pay out 1 week ahead of expected time from BetOnline thanks to the world wide web of gambling community and the forum. I am requesting another pay out, just don't feel comfortable with them anymore. I going to to stick with Pinnacle and 5Dimes and few SBR A rating books only from now on.
                                Comment
                                • illmatick
                                  SBR Hall of Famer
                                  • 01-05-09
                                  • 5456

                                  #17
                                  still missing......
                                  Comment
                                  • pureprodigy
                                    SBR Hustler
                                    • 12-21-12
                                    • 77

                                    #18
                                    you were being rude bro
                                    Comment
                                    • caveira
                                      SBR Wise Guy
                                      • 08-07-11
                                      • 532

                                      #19
                                      Leave this bookmaker before it's to late...
                                      Comment
                                      • bjpenn85
                                        SBR Hall of Famer
                                        • 02-17-11
                                        • 5059

                                        #20
                                        same happened to me with sbg. they use high odds to make people wager, then youll never get the money back. Excellent strategy. Dont know how they can get away with it.
                                        Comment
                                        • FindTheLock
                                          SBR Hall of Famer
                                          • 02-27-10
                                          • 7194

                                          #21
                                          I don't think he was being rude at all.These scam shops need to have people tell them like it is. Good Job OP
                                          Comment
                                          • Playmaker
                                            SBR Sharp
                                            • 12-15-08
                                            • 285

                                            #22
                                            I have a sportsbetting.com that was taken over by Betonline and I have been waiting for a payout via regular mail for 6 weeks..I talked to them today and they said to call back next week and they are sorry for the delays etc
                                            Comment
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