So, I'm staring at my pending wagers all night as I usually do and I see the OVER for the Cincy game alllll game. Game is for sure going over and I'm pumped because it's a 2 unit bet for me. I check back after the game is over and it says it was canceled due to a pitching change. NOW I get the rule, I do...but WHY was this canceled all the waye at the end of the game?? Not right after the pitching change happened?? I was told that it is in the rules that if a pitching change is made on a TOTAL bet..the bet is cancelled...and I was told they KNEW before the game started that a pitching change was made....Yet the rules don't say anything about waiting until the game is over before I get refunded my bet?? Hm.
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Pitching change always cancels any total play, they were just a little slow to grade, were not trying to cheat you.Comment -
So even if you had wanted to change it to action you thought you already had the over, correct? I would get on live help with them nowComment -
Lets say I only have $500 in an account and I want to place $500 to win $490. If I place the bet on listed, then the pitchers change, I still want the over, but if they have my money tied up I can't. It should have refunded the money when pitching change takes place or the bet should standComment -
Was just on the phone with them for 20min and talked to manger...Fed me the regular BS. I bet the opening line of 8.5 too...the line moved .5 run the other way, so it's not like I got an advantage.Comment -
If they are keeping my money until the game is over I have to assume I have a wagerComment -
EXACTLY what I said...He said I would have to call to get it "manually" done.Comment -
I understand there are rules and procedures, but I'm very frustrated at this point.Comment -
Id be pissed as fuk dude. If they gave you your money back before the game started & you just assumed because you had made the bet, thats one thing. But when they keep your money you have to assume your bet is placed. Like my example above, if you go all in you cant place it again if they dont refund, so you have to assume the bet standsComment -
Exactly what I told the fuking guy on the phone, but he just blew it out. I mean they're a great book so I wasn't going to go fuking ape shit on him, but why not just cancel EVERY bet before the pitching change?? Like you said I saw it in my pending wagers the whole game just to find out it was cancelled. So dumb.Comment -
Still pissed.Comment -
I sympathize with you, icsky3. It has happened to me before, and they usually blame it on the software. You know..the usual BS. Hang in there man & GL to the rest of your season.Comment -
me wonders what happens if game goes under at that point..refund?Comment -
if it goes under, they'd probably take your moneyComment -
That's what I said to the first chick...They would have played it off like nothing happened.Comment -
try filling complaint formComment -
they cancelled mine at 5Dimes too but not till after the game , it is bullshit i agree it should of been cancelled from the start not after the game but thats how some books operate altho i have no problems ever with 5 dimes
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Sucks man, Betjam is one of the best ones out there, but you still get this BS from time to time.Comment -
Your posting this in the wrong board...Comment -
they should have refunded the money after the change. Not locked up the money in a pending wager. Very oddComment -
They weren't trying to screw you, just slower than they should have been cancelling it.
I've *never* had a problem with BetJam refunding me my wager if I do Listed Pitchers and there's a change, win or lose.
BetJam isn't looking to screw anybody, and they wouldn't have kept your money had the over not hit, that's a guarantee.
Honest mistake from one of the top 3 undisputed books in the business, get over it.Comment -
but like I said, what if he had his whole account on it, & couldn't go & change it to action from listed because they were holding his money until after the game. I do that alot with books I get freeplays with & shit, put the whole $200 or $75 on a play.Comment -
I got my bet cancelled b/c of this same shit. This was my biggest wager of the season on the Padres ML and they change the fuking pitcher. Why did they change the pitcher? Besides the fact that he sucks.Comment -
There was a pitching change. They had to cancel. I don't understand what you're complaining about. OK, so they graded slow. If you need the funds free you should have called them right away. If that wasn't the issue, then what's the complaint. They had no discretion.Comment -
They can't void the wager until the game starts. What if the pitcher changes back to the original listed pitchers, and they voided those valid bets? You have a monster cluster-****. I don't know of any book that voids bets for pitcher changes until the game starts with new pitchers.Comment -
I totally get that Justin, but why would they wait alllll the way until the game is over?? Clearly the new pitchers have already started, why have my money tied up for 9 innings (3 hours)??Comment -
d2bets, I'm not pissed about what happened, I'm pissed about how they go about it. They weren't "slow" to grade, as the manager I talked to told me they wait until the game is over to give the money back. I asked him why and he said "the system isn't as smart as you" lol. Then he continued to say if I called in he would have refunded earlier.....How is it my responsibility?? If it was in my pending wagers I have to assume it's a bet.Comment -
Also, I still think BJ is a very good book. This one issue and or rule is just dumb. If there is a pitching change on the total and the new pitchers start the game I shouldn't see that bet in my pending wagers anymore.Comment -
There are other books that give you the choice of action, listed pitchers or action regardless. Have you considered one of those? I also was on that game and they cancelled at my book once the listed pitcher did not throw the first pitch for the Red's.Comment -
I always play actionComment -
Backed Padres ML at Pinnacle, noticed the change and made a new bet for the new pitcher, if changed back to old pitcher then the new wager would be canceled and the original wager would apply. So during the entire game I had 2 bets and 2 amounts in holding during the game. Its no big deal if your not moving all in or making 20 other plays at the given time with I assume you did not.Comment -
Originally posted by moto_noob
no they wouldn't
The only problem I see is if you didn't have any money left in your account to place other wagers during that time.
I also see how you thought it was still pending since it was still showing and that sucks, but it was just a one game learning experience. Now you will know what to expect.
hope you pick up those missed units todayComment
