[johnanderson23]

Hello,

I have created account in ML718 some months ago and deposited 3,5 k usd and received 100% bonus , after some days after depositing i have read bad comments about ML718 so i went to chat to ask my initial deposit back. (They told me that i am fair punter betting major games and it is ok, and i will be happy and told me that other players breached their rules and some things about it ) They refused and told me that i need to make 10x rollover. OK i understood. So i made 10x rollover cca 75k usd and over 100 bets from which were some on major soccer leagues (which didnt count to rollover) and then majority on NBA, NHL and NCAAB. I will post some photos of it later. After i completed this rollover i asked for withdrawal. They said i need to sent them documents. OK so i have sent them documents. After 5 days of no response i went to chat to ask what is going on. And they told me this.

Customer Service Mon, 01/23/17 06:59:32 pm Europe/Bratislava Thank you for contacting us. How can we help you today?

ME 06:59:52 pm Hello , i would like to ask , if my documents are now verified, can ypu please check it ?

Customer Service 07:00:21 pm You will receive an email when verified

me 07:00:32 pm but its more than 96 hours now you told me in chat that it will take up to 72 so thats why i am asking , if you didnt forget to check it 07:01:02 pm

Customer Service 07:01:14 pm Hold on one moment please

Me 07:01:20 pm sure

Customer Service 07:03:00 pm THIS CHAT HAS BEEN TRANSFERRED TO ANDREW...................

Me 07:03:07 pm Hello

Customer Service 07:03:18 pm this is one of the ast managers how can i help

me 07:03:47 pm hello , i would like to ask if my documents have been verified that i have sent 5 days ago to be able to make withdrawal

Customer Service 07:03:58 pm verify your account # plz

Me 07:04:22 pm ML2967408

Customer Service 07:05:16 pm thanks i see now what can you tell me about this wager? 1ZNKZH8L ML2967408 12/02/2016 1:36PM 12/02/2016 7:06PM 12/02/2016 2:00PM D SAS Epinal 0.25 -101 Soccer - France Cup $500.00 / $495.05 Tie WRONG DATE - STALE LINE cc: ROBBIE back on Dec 6 2016 excuse me DEC 2 2016

me 07:05:50 pm match has been postponed i think

Customer Service 07:06:06 pm You bet an ovbious bad line

me 07:07:54 pm well it was bad line ..because match had wrong date....is it problem ? it was canceled

Customer Service 07:08:06 pm 1.PNG Was cancelled due to a bad line.

me 07:08:21 pm well but this was before match

Customer Service 07:08:29 pm Markets had -.50 / -.75 at the time

me 07:08:31 pm match started day after that day

Customer Service 07:08:34 pm You bet bad line Account closed or rollover balance 30x Up to you

me 07:09:05 pm because of 1 cancelled bet ? 500 usd ?

Customer Service 07:09:15 pm No because of betting 1 bad line

Me 07:09:21 pm and because ?

Customer Service 07:09:39 pm You bet lines your account is closed with funds seized

me 07:09:53 pm dont understand i made 100+ normal bets top leagues, 07:10:02 pm soccer and NHL NBA, NCAAA and 1 bad line and you want to close my account ?

Customer Service 07:10:40 pm read our rules your choice is account closed or roll balance over 30x

me 07:13:40 pm well you have corrected .. and it was not taking advantage..because you have listed date that was sooner....it wasnt that i played soccer match that have started ...and i didnt know at that time there was no harm

Customer Service 07:13:58 pm Sir

me 07:13:58 pm made sir 07:14:02 pm be honest!

Customer Service 07:14:07 pm Meet 30x RO on balance

me 07:14:11 pm it was one 500 usd bet i made 100k+ rollver on top leagues on right lines

Customer Service 07:14:23 pm Do you the account closed now or meet the 30x rollover?

me 07:14:32 pm i will contact sbr regarding this

Customer Service 07:14:36 pm great, made this easy

me 07:14:40 pm no where

Customer Service 07:14:41 pm account closed

me 07:14:49 pm i thought we can discuss correctly but you are just making excuses 07:15:03 pm

Customer Service 07:15:11 pm account closed

me 07:15:13 pm how not to pay ...

Customer Service 07:15:15 pm have you option

me 07:15:16 pm i didnt said

Customer Service 07:15:17 pm good luck

So as you can see i made i bet on french cup of 500 usd - where they got listed it will be played 2/12 and true date was 3/12. So event was played after and not before i made bet. I didnt know it was bad date. I was betting 10 sometimes 20 bets per day. And they corrected it in one hour. So they even didnt loose the money. Every bookie makes mistake and because of this they want not to pay me 9700 usd that are on my account now! And are asking 30x rollover. Actually they closed my account because i told them that i may contact SBR. Can anyone help ? Someone told me that they got number to them. I will also file a complaint at SBR. As they are saying in chat because of 1 bad line they are refusing to pay me and closed my account. And they corrected line and cancelled my bet in no time.
Here are some of my bets


Actually i cant post photos yet. If someone want to post them just write me email adress under i will post them to you and you can post them in this thread

[johnanderson23]

https://i.imgsafe.org/668e766898.png
https://i.imgsafe.org/668e8aded3.png
https://i.imgsafe.org/668b026595.png
https://i.imgsafe.org/6693995358.png

[Optional]

Yes, it appears the time has come that they are about to run off again with everyone's money.

They make up any excuse, and even tell lies to SBR, to justify adding a 30x rollover on people or not pay.

My guess would be that hardly anyone will see another payout from them now.


Feel free to fill in a Sportsbook Complaint form and SBR can do what we can for you.

[johnanderson23]

Well , they cant justify enough to give me 30x rollover they are telling in chat that because of 1 error line which i didnt know at the time and bet was cancelled like in one hour i wont see my money. I have filled the complaint already. They are not replying on my emails also. On chat they are saying that all communication with me must go through their email.

[jayemaitch]

What is the name of your account manager?

[johnanderson23]

What is the name of your account manager?

well i do not know. I spoke with someone named Andrew. Why ?

[jayemaitch]

In the profile part of your login they have an account manager with an extension, did you try contacting him directly? Its likely all the same few guys anyway but curious if you talked to them on the phone at all.

[johnanderson23]

In the profile part of your login they have an account manager with an extension, did you try contacting him directly? Its likely all the same few guys anyway but curious if you talked to them on the phone at all.

I cant log into my account . and i didnt see that . Can you give me some phone number for example of your acc manager ?

[jayemaitch]

1-877-360-3443 is there general customer service line

[johnanderson23]

on phone its asking phone extension to my account manager. what is your number? i am giving there 1 2 3 but its not right i will call ..maybe i will try some other..if i will know structure

[jayemaitch]

its 4 numbers after the number. I can't give out my extension as I am trying to get money out as well and don't want that to jeopardize it.

[jayemaitch]

Its worth a try but Id call 888-666-1015. Its the phone number listed on this site which provides their lines, ect...... http://bestpph.website

[johnanderson23]

Has someone their banking data? Or did someone deposit via neteller? What do we know about them? Any names ?

[johnanderson23]

as they are not responding to my emails i created nice site http://www.ml718.org/ tomorrow it will be boosted on top of the google . If someone wants you can write me your story about this bookie i will post it on this site.

Tomorrow i got meeting with neteller representative to speak about their neteller account to know on which name is it i will post update.